Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.57

4.6 Rating 4,318 Reviews

92 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 11th February 2025

155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't tell you how the service was because I haven't received my order yet. I also cannot search my order from your website because I believe I logged in as a guest. When I receive my order I will let you know. Thanks!”

Helpful Report

Posted 8 years ago

Your order is well on its way, it should be with you any day now. It is still within the stated delivery period for the service you chose, we hope you like the top when it does arrive! We have also sent you an e-mail with the tracking for your order and it is nearly there! (UPDATE: All non UK orders are now sent on a fully tracked service.)

Posted 8 years ago

“Fantastic prompt delivery, notified of one-hour time slot in which the item would be delivered. However, there was no proper sizing information on the product description for the dress other than S, M, L, XL. I ordered the XL believing that this would roughly equate to a UK 16 but was disappointed to find that it was in fact more like a UK 12-14 and so did not fit very well and have had to return it.”

Helpful Report

Posted 8 years ago

Thank you for sending in this review. You make a very fair point regarding the size guides which we are aware of. Unfortunately many manufacturers supply their products in the S,M,L etc size format, because a medium can equate to a 10 with one company and a 12 with another we do try and put as much information as we can. At the moment we accept the information often is not sufficient. We are attempting to work with our suppliers to offer better information on sizing and will be introducing improvements over the coming weeks and months.

Posted 8 years ago

“I was satisfied with most of my items. I did write a complaint on two of my items and did not get an answer after I sent an email with photos of my faulty items. The prices are okey but some things should be looked at before being sent.”

Helpful Report

Posted 8 years ago

Thank you for sending in your review and we are pleased that you were happy with most of your items. Of course we are disappointed that you were not happy with two of your items. We received an e-mail from you on the 19th October at 16.41 detailing your issues. We replied to this e-mail minutes later at 17.01. You had offered to send in photo's and our reply asked you to do this. Since then we have had no further communication from you. Our e-mail inbox is responded to 7 days a week we always reply as soon as we can the same day, or the next morning if the e-mails are sent in late. Our overriding aim is always to have a happy customer. We are now trying to get back in touch with you urgently in order to resolve these issues. Regarding your last comment we do not check the products before we send them out, it really is not possible as most items are boxed and bagged and it would be extremely time consuming. However we do work only with suppliers who have strict quality control systems in place. Unfortunately there will always be the odd product that gets through in less than 100% condition, when this situation arises we do all we can to put matter right. If a supplier keeps sending products to us that are not 100% we will not reorder from them.

Posted 8 years ago

“Cute. But way shorter than I expected.”

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Posted 8 years ago

Thank you for sending in this review.

Posted 8 years ago

“May be OK if you don't need to interact with them. Sent me an e-mail to say the item I ordered was out of stock, then ignored my replies asking when it was going to be back in stock. Also ignored my e-mail when I asked them to cancel my order and refund my payment. Sent the item the next day. My experience was that they have little respect for their customers. [Edit: after e-mail discussion with Aimee it appears that an e-mail problem prevented me from receiving their replies. It was incorrect for me to say that they ignored my replies. As for the item, it's good value for money. I couldn't rate this as a good shopping experience but I accept that the mixup could be due to things outside of their control and not a lack of respect for their customers.]”

Helpful Report

Posted 8 years ago

Hi Steve, Unfortunately there appears to have been some issues with our email system... We had contacted you on 11th September to enquire whether you still required the item or whether you'd prefer refund instead. As we never had a response we despatched the belt but you're welcome to return it to us for a full refund if you prefer? Please contact me directly (aimee@attitudeclothing.co.uk) to let me know how you'd like to proceed. Kind regards, Aimee

Posted 8 years ago

“Amazing quality and delivery time”

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Posted 8 years ago

“Well I have reviewed my findings about this company as initially I was very upset that my genuine return was accepted but postage was deducted as deemed my fault. After many email exchanges my postage is to be refunded so I feel vindicated now. I should not have needed to spend so much time negotiating what should have been a simple full refund!”

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Posted 8 years ago

Hi Jenny I am pleased that we managed to sort this for you and we are always happy to assist with sizing of products prior to purchase if unsure. Aimee

Posted 8 years ago

“Site was easy to navigate and delivery was next day as paid for. The mobile site appears to default to Euro's when In europe and clicking on GBP does not change this (tried with two mobiles and an ipad). I did notify the site and they said they had not come accross this problem before. Items where bought as a gift and there was an issuse with one of the items. On the web site it states that the best way to contact them is be email. This was done regarding the item on the 22nd of July and as of 31st of July I have yet to have a reply. Due to time constraints I was wishing to obtain a quick replacement and was asking about the best way to achive this. Based on this I would say that the customer suppost is hit and miss on replies via email and maybe they are hoping that you use their 085 number to generate more revenue.”

Helpful Report

Posted 8 years ago

Hi Denis, I am sorry to hear that you have experienced an issue with your order. I have checked our emails thoroughly and have no record of any correspondence from you since 14th July at 6pm to which we responded as soon as possible the following day - In order to arrange an exchange without any further delay please email laura@attitudeclothing.co.uk who will be happy to assist you. With regards our 0845 phone number, we do not generate any revenue from this - it is a non-geo number charged at local rates intended to save our customers money.

Posted 8 years ago

“All items arrived in a plastic bag stuffed tight to the brim, leaving velvet dresses wrinkled and the velvet pile squished. I hope the marks come off in wash and won't be permanent.”

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Posted 8 years ago

“My earings came broken..”

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Posted 8 years ago

“Your customer service is really nice! However I can't write a proper review since I haven't recieved the item yet.”

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Posted 8 years ago

“Whilst the goods were fab once received, I had paid next delivery for both the top and boots. I received an email later that evening in a Thursday to say the boots would be despached on Monday instead as they are in the US. That was fine as I had forgotten that the Demonia boots aren't a next day delivery item. However, I was still expecting the top to arrive never day, but this did not reach me until Monday... So I'm not sure why the Next Day charge wasn't refunded or amended to reflect a standard postal service. Not a biggie, I just wanted the top got the weekend is all. I love Attitude for their awesome clothes & boots!”

Helpful Report

Posted 8 years ago

Hi Emma, We're really sorry to hear that your order did not arrive with you next day even though it was despatched using Interlink's 24 Hour service. Unfortunately it is not possible for us to monitor the progress of every parcel we send and of course we are more than happy to refund the postage difference now that we have been made aware of this situation. We use Interlink as they are extremely reliable, however sometimes things can go wrong and we're very sorry that you have been let down on this occasion.

Posted 8 years ago

“Items great, postage quick but I bought a bag/satchel that was velvet and although it was in a sealed bag there is a dirty mark on the side. Tried to brush it off but because it's velvet bit difficult looks like dirt or dust”

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Posted 8 years ago

“I still haven't received my items due to the delivery service not ringing me door bell I was in on both occasions and didn't receive a calling card”

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Posted 8 years ago

“It's been 3/4 days and I have still not received one of my items...”

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Posted 8 years ago

“Considering I paid £3 postage I wasn't impressed with over a week wait for my parcel”

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Posted 8 years ago

“My skirt is missing and I can not contact the company effectively . My safety pin mini skirt size xl is not there Can you please contact me my email is pink.power.ranger@live.co.uk”

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Posted 8 years ago

“Your service is good, but I am disappointed you only offer shipping to France through UPS, as this is one of the shittiest shipping company here.”

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Posted 8 years ago

“The delivery was quick and good but my product( hair dye) wasn't reallyvwhat I expected and had poor affect”

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Posted 8 years ago

“Not as fast as some of the other sites I use for the same or even no postage charge.”

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Posted 9 years ago

Attitude Clothing is rated 4.6 based on 4,318 reviews