Atlas Records Reviews

Name: Atlas Records
Address: Unit J, Creech Paper Mill, Taunton, Taunton, Somerset
Rating: 4.90

4.9 Rating 1,462 Reviews

98 %

of reviewers recommend Atlas Records

4.9

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlas Records:

Second hand records you can trust.

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock.

- Free UK delivery
- Free returns
- Every record play tested
- Every record photographed

Visit Website

Phone:

1823428496

Email:

contact@atlasrecords.co.uk

Location:

Unit J, Creech Paper Mill, Taunton,
Taunton
Somerset
TA3 5PX

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Atlas Records 5 star review on 18th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order maybe 10 albums a month online , you guys and another site called rarevinyl.com are the absolute business. Keep up the great work. Ps. Maybe put what pressing the album is in the description. 1st, 2nd etc etc Thanks guys”

Helpful Report

Posted 3 months ago

Thank you for your order and your review! When we know the pressing, we do include details on which one it is - we also include details of reissues or represses and any other interesting or useful extras, eg 180g, Poster, Embossed. This information can be found underneath the listing title on our collection pages, and in the description sections of our product page. Here's an example: https://atlasrecords.co.uk/products/the-smiths-strangeways-here-we-come-lp-vinyl-529714 If there is ever anything else we can help with, please do let us know. - Holly

Posted 3 months ago

“Totally excellent experience. I recently bought a couple of original vinyl records. They arrived on time, were exactly as described and came packaged in new liners with a film outer that further protected the records. Thank you Atlas Records!!”

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Posted 3 months ago

“I saw, I ordered, they delivered. Beautifully packed and lovely vinyl to look at.”

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Posted 3 months ago

“Well packaged, on time and Vinyl is in great condition, many thanks.”

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Posted 3 months ago

“Excellent service. Speedy delivery. Very well presented in plastics sealed covers. Excellent condition of vinyl. Will definitely continue to order records”

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Posted 3 months ago

“Absolute pleasure to do business with, records arrive exactly as described and if there is any sort of problem their customer service is excellent, highly recommend Atlas to anyone.”

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Posted 3 months ago

“Cracking service item exactly as described and despatched immediately very happy with the service”

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Posted 3 months ago

“V impressed with service and condition of the record”

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Posted 3 months ago

“Excellent service, vinyl was packaged beautifully and in top condition. Would highly recommend”

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Posted 3 months ago

“Quality online record retailer - always worth keeping an eye on what they have in stock.”

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Posted 3 months ago

“A good selection made choosing my albums easy. They were delivered quickly in great packaging. I have played the albums and they are a delight.”

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Posted 3 months ago

“Bought a vinyl record as a present, it was sent promptly, the recipient was very pleased with the quality.”

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Posted 3 months ago

“Fast speedy service, but the main disappointment was the grading of one of the records I bought - Pink Floyd The Wall. It was graded VG/VG+ but both sides are so scratched it's barely listenable. The other 2 records I bought are very good quality.”

Helpful Report

Posted 3 months ago

We are so sorry to hear that you were disappointed with the grading on one of your records, but pleased to hear that you are happy with the other two. My colleague has reached out to you directly with details on how to organise a free return for a full refund on the record that you are unhappy with. Once the record is back with us, we'll also have a look into the grading as a team to ensure that we understand what was missed here. My apologies again for the issue with your order. - Holly

Posted 3 months ago

“Great service, quality and prices !!”

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Posted 3 months ago

“great service,as always,with a top quality product 100%”

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Posted 3 months ago

“This is first time using Atlas records. I bought 2 albums, one was mint and had never been played. The other was graded as Very Good Plus and hence does show signs of play. It was a double album and at times there were points of crackling in light tracks. Having played the entire 4 sides I'm not sure I would have graded as Atlas does and I appreciate records cannot be played in their entire length and a sample is taken. Everything else, the new sleeves are a great idea, packaging and prompt posting are 5*s. I'm giving a 4 star review as, in my humble opinion, the replay isn't Very Good Plus but Good.”

Helpful Report

Posted 3 months ago

Thank you for your order and review, we are so sorry to hear that there is an issue with one of the records. I have just reached out to you directly with details on how you can organise a free return for a full refund. Once the record is back with us, we will also investigate the grading of the record so that we can understand what was missed here. My apologies again for the issue with your order. - Holly

Posted 3 months ago

“This was a great LP looking new sounds great and delivered on time 😁”

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Posted 3 months ago

“Service and quality is great beyond reproach the App drives me mad as it keeps jumping around when your trying top read the information about the vinyl only a small gripe otherwise fantastic and the haribo is a bonus touch”

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Posted 3 months ago

“Service was excellent!!! Bought vinyl items were very well packaged and received in a couple of days AND as it has been said by others before me, the bag of Haribo's were a nice touch. 100% top class service form start to finish will definitely buy more vinyl again.”

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Posted 3 months ago

“Always quality service”

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Posted 3 months ago

Atlas Records is rated 4.9 based on 1,462 reviews