Atlas Records Reviews

Name: Atlas Records
Address: Unit J, Creech Paper Mill, Taunton, Taunton, Somerset
Rating: 4.90

4.9 Rating 1,461 Reviews

98 %

of reviewers recommend Atlas Records

4.9

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlas Records:

Second hand records you can trust.

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock.

- Free UK delivery
- Free returns
- Every record play tested
- Every record photographed

Visit Website

Phone:

1823428496

Email:

contact@atlasrecords.co.uk

Location:

Unit J, Creech Paper Mill, Taunton,
Taunton
Somerset
TA3 5PX

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Atlas Records 5 star review on 18th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently started collecting vinyl again and came across Atlas Records online. I’ve made a number of purchases in the last month and have been delighted with the whole process. From price, descriptions, to packaging, everything has been excellent. I highly recommend Atlas Records.”

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Posted 2 days ago

“Condition of vinyl exactly as described (G, VG+, EX). Packaging and presentation, excellent. Delivery, excellent”

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Posted 2 days ago

“Never been let down by Atlas, all vinyl is cleaned to a good standard, accurately graded and delivered quickly.”

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Posted 3 days ago

“Great choice and always quality vinyl”

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Posted 3 days ago

“Brilliant service and the vinyl is great 👍🏽”

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Posted 4 days ago

“Great service and excellent packaging.”

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Posted 4 days ago

“Well packaged delivered within a few days. Albums in excellent condition as described. Prices good for first issues. Will definitely use again. Found no fault in overall dealings 👍”

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Posted 4 days ago

“Record exactly as described and very good customer service, will be back again!”

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Posted 4 days ago

“A great shop for records.always arrive well packed and cleaned....well worth ordering from these guys,great stock as well.”

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Posted 5 days ago

“The box it was delivered in was soaking wet and disintegrating,the delivery person was very clever in only photoing the corner that was dry so the damage couldn’t be seen,luckily there was no damage to the vinyl as it was covered in cellophane but I wasn’t happy about it”

Helpful Report

Posted 5 days ago

We were very sorry to hear that your order arrived wet, but we're glad that there was no damage to the record. We use the strongest mailers on the market, but they’re not impenetrable and unfortunately, water can be particularly damaging to cardboard. The packaging would have been in perfect condition when it left us, so this damage must have occurred during shipping, which is sadly beyond our control. I can see that my colleague has already apologised and offered a free return for a full refund which you would still be very welcome to take advantage of. Once again, I can only apologise for the issue with your order and I'm glad that our plastic sleeve protected the sleeve and record from any damage. - Holly

Posted 4 days ago

“Great online record trader. Check them out before you order from Ebay sellers!”

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Posted 5 days ago

“The records came in good order and as described, will absolutely use them again.”

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Posted 5 days ago

“Purchased two albums and one was sound affected by scratch. Album covers were described as VG+ but were not in great condition”

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Posted 5 days ago

We were very sorry to hear from your review that there was an issue with the condition of your order. It can be challenging for us to notice issues with condition when there is no obvious mark or scratch on the record. I can see that my colleague has already reached out to organise a free return for a full refund, as we unfortunately don't have a suitable replacement. Once the record is back with us, we'll meet as a team to review the condition so that we can understand what was missed here, and prevent it from happening in future. Once again, I can only apologise for the issue with your order. - Holly

Posted 4 days ago

“Excellent service”

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Posted 5 days ago

“What a great customer experience… a comprehensive selection of music at competitive prices. I’ve dipped my toes with a couple of LPs and they around good time in very sturdy packaging. Condition of the records was exactly as described - pristine condition and thoroughly cleaned. I shall be using Atlas as a go-to source when searching for new material.”

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Posted 5 days ago

“Great service reasonable price”

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Posted 6 days ago

“Bliss it contains one of the best blues tracks ever recorded Really The Blues.”

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Posted 6 days ago

“Prompt delivery, well packaged and as advertised. Will use again”

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Posted 1 week ago

“Attention to detail is excellent!”

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Posted 1 week ago

“My experience of shopping with Atlas Records was absolutely brilliant from start to finish. A fantastic selection of records, even super rare ones, at reasonable prices. Unlike most online retailers, Atlas Records display pictures of the ACTUAL records, including front/back covers, both sides of the vinyl and any inners/booklets. Also, unlike most online retailers, they provide as much information as possible, including Matrix Numbers, where identifiable. This ensures that you get the correct version of the record you're after. My records arrived promptly (sent out the same day I ordered them and received the next day) and perfectly packaged. If I recall correctly, it was Tom who did the packing and he did a superb job (I also got a small pack of sweets!). The vinyls arrived in new great quality inner sleeves, placed outside their respective covers together with their respective original inners/booklets/posters/etc...to avoid seam splits, and all within individual outer sleeves. They also use strong mailers inside another strong mailer. Also, unlike some, if you are ordering a number of records, they don't just put them all in one mailer but use multiple mailers. I highly recommend Atlas Records to anyone, from the novice collector starting out their collection, to the experienced collector looking to find that elusive pressing to complete their collection. They also have very useful articles and information on their website on pretty much everything to do with collecting vinyl. Bravo to the Atlas Records Team!!!”

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Posted 1 week ago

Atlas Records is rated 4.9 based on 1,461 reviews