Atlas Records Reviews

Name: Atlas Records
Address: Unit J, Creech Paper Mill, Taunton, Taunton, Somerset
Rating: 4.91

4.9 Rating 1,336 Reviews

98 %

of reviewers recommend Atlas Records

4.9

Based on 1,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlas Records:

Second hand records you can trust.

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock.

- Free UK delivery
- Free returns
- Every record play tested
- Every record photographed

Visit Website

Phone:

1823428496

Email:

contact@atlasrecords.co.uk

Location:

Unit J, Creech Paper Mill, Taunton,
Taunton
Somerset
TA3 5PX

Write Your review

Tell us how Atlas Records made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Atlas Records 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality online record retailer - always worth keeping an eye on what they have in stock.”

Helpful Report

Posted 1 month ago

“A good selection made choosing my albums easy. They were delivered quickly in great packaging. I have played the albums and they are a delight.”

Helpful Report

Posted 1 month ago

“Bought a vinyl record as a present, it was sent promptly, the recipient was very pleased with the quality.”

Helpful Report

Posted 1 month ago

“Fast speedy service, but the main disappointment was the grading of one of the records I bought - Pink Floyd The Wall. It was graded VG/VG+ but both sides are so scratched it's barely listenable. The other 2 records I bought are very good quality.”

Helpful Report

Posted 1 month ago

We are so sorry to hear that you were disappointed with the grading on one of your records, but pleased to hear that you are happy with the other two. My colleague has reached out to you directly with details on how to organise a free return for a full refund on the record that you are unhappy with. Once the record is back with us, we'll also have a look into the grading as a team to ensure that we understand what was missed here. My apologies again for the issue with your order. - Holly

Posted 1 month ago

“Great service, quality and prices !!”

Helpful Report

Posted 1 month ago

“great service,as always,with a top quality product 100%”

Helpful Report

Posted 1 month ago

“This is first time using Atlas records. I bought 2 albums, one was mint and had never been played. The other was graded as Very Good Plus and hence does show signs of play. It was a double album and at times there were points of crackling in light tracks. Having played the entire 4 sides I'm not sure I would have graded as Atlas does and I appreciate records cannot be played in their entire length and a sample is taken. Everything else, the new sleeves are a great idea, packaging and prompt posting are 5*s. I'm giving a 4 star review as, in my humble opinion, the replay isn't Very Good Plus but Good.”

Helpful Report

Posted 1 month ago

Thank you for your order and review, we are so sorry to hear that there is an issue with one of the records. I have just reached out to you directly with details on how you can organise a free return for a full refund. Once the record is back with us, we will also investigate the grading of the record so that we can understand what was missed here. My apologies again for the issue with your order. - Holly

Posted 1 month ago

“This was a great LP looking new sounds great and delivered on time 😁”

Helpful Report

Posted 1 month ago

“Service and quality is great beyond reproach the App drives me mad as it keeps jumping around when your trying top read the information about the vinyl only a small gripe otherwise fantastic and the haribo is a bonus touch”

Helpful Report

Posted 1 month ago

“Service was excellent!!! Bought vinyl items were very well packaged and received in a couple of days AND as it has been said by others before me, the bag of Haribo's were a nice touch. 100% top class service form start to finish will definitely buy more vinyl again.”

Helpful Report

Posted 1 month ago

“Always quality service”

Helpful Report

Posted 1 month ago

“Arrived quickly, well packed, and as described - happy repeat order customer”

Helpful Report

Posted 1 month ago

“Excellent item, excellent service. Only place you can buy second hand records & play them straight away with no cleaning needed. All arrive with antistatic liners as standard A++++”

Helpful Report

Posted 1 month ago

“All round excellent :)”

Helpful Report

Posted 1 month ago

“Great shop, great communication, fast delivery and perfect product. Thanks again Atlas x”

Helpful Report

Posted 1 month ago

“Everything was well wrapped and I haven't opened yet as I don't want to destroy the packaging. I will only open when I play.”

Helpful Report

Posted 1 month ago

“Very, very good service. An excellent way to purchase records.”

Helpful Report

Posted 1 month ago

“got a chance to get some vynal LP's that i had not got in my collection, They are graded well even th VG grades i would say were Exellent . As for delivery 2 days from order to arrival superb. have not actually contacted Atlas Mano et Mano but im sure the staff are par with the service THANK YOU ATLAS Neil Constable Scotland”

Helpful Report

Posted 1 month ago

“Very good service, quick delivery and albums as described, thanks”

Helpful Report

Posted 1 month ago

“More than happy with my purchase and condition of the record”

Helpful Report

Posted 1 month ago

Atlas Records is rated 4.9 based on 1,336 reviews