Atlas Records Reviews

Name: Atlas Records
Address: Unit J, Creech Paper Mill, Taunton, Taunton, Somerset
Rating: 4.91

4.9 Rating 1,350 Reviews

98 %

of reviewers recommend Atlas Records

4.9

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlas Records:

Second hand records you can trust.

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock.

- Free UK delivery
- Free returns
- Every record play tested
- Every record photographed

Visit Website

Phone:

1823428496

Email:

contact@atlasrecords.co.uk

Location:

Unit J, Creech Paper Mill, Taunton,
Taunton
Somerset
TA3 5PX

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Atlas Records 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at Atlas Records are very professional and have been a pleasure to deal with. Fast shipping, quality merchandise and great communication have made all transactions hassle free. I would not hesitate to recommend Atlas Records to anyone looking to enlarge their collection.”

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Posted 6 years ago

“Atlas Records provides a great service with excellent prices, frequent offers and quick shipping. I would turn to them first for any of the records I think they would sell.”

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Posted 6 years ago

“I have purchased quite a few records from Atlas and have never had a problem. The site is easy to navigate and use. I will continue to buy from them.”

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Posted 6 years ago

“Received the records ordered in good time. Excellent choice of music available too. Well worth a look.”

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Posted 6 years ago

“Discovered this place over a year ago and it is THE place to go to for old 7" vinyl singles. Service is excellent, quality of vinyl and sleeves is exactly as they describe, 4 for 3 offers are too good to resist, and all of this plus free postage. They also have various sale days.”

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Posted 6 years ago

“Great service, very quick and records well packaged. Top quality.”

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Posted 6 years ago

“100% pleased with the records i've recieved service, 5star rating from me !”

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Posted 6 years ago

“Great place to buy hard to find records for my Jukebox”

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Posted 6 years ago

“I really enjoy the selection I’ve seen so far,I only wish the get more R&B,Rap and Pop 45’s...I’m also looking for pet shop boys-West end girl”

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Posted 6 years ago

Hi Derrick, Thank you very much for the review. You're right, our R&B and Rap offerings at the moment are a little limited so we'll look at improving that when we're looking at future stock. Check back soon and hopefully, we'll have something for you! Kind regards, Chris

Posted 6 years ago

“Ordered a single,but weeks later I had to chase my purchase,to be told it was out of stock. Not the best customer service. 🙁”

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Posted 6 years ago

Hi Shirley, I'm very sorry to hear you were disappointed with our service. I think I could have been clearer with the communication at the time, so I'd like to put that right now. I said at the time that the item had been lost, but I didn't make it clear that this wasn't by us - we promptly dispatched the item but it was lost by Royal Mail en route to you. As far as we knew the item had been safely delivered, as very close to 100% of our packages are. As soon as you contacted us and we discovered this wasn't the case, a full refund was issued within 24 hours because unfortunately, we didn't have another copy in stock given the original was lost between leaving us and reaching you. Losses are exceptionally rare but do happen on occasion and unfortunately, it is beyond our control when it does. All we can do when that does happen is act swiftly to replace or refund, which we did to the best of our ability here and I can only apologise that we didn't have a direct replacement to offer you at the time. I hope this clarifies everything and hope you can give us another chance to impress in the future. Chris

Posted 6 years ago

“all records that I have bought have been as described.and deliver well protected.a very good selection thank you”

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Posted 6 years ago

“Came very quickly in great condition. Customer service was very helpful with a few queries, would definitely recommend!”

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Posted 6 years ago

Atlas Records is rated 4.9 based on 1,350 reviews