Atlas Records Reviews

4.9 Rating 1,853 Reviews

98 %

of reviewers recommend Atlas Records

4.9

Based on 1,853 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlas Records:

Second hand records you can trust.

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock.

- Free UK delivery
- Free returns
- Every record play tested
- Every record photographed

Visit Website

Phone:

1823428496

Email:

contact@atlasrecords.co.uk

Location:

Unit J, Creech Paper Mill, Taunton,
Taunton
Somerset
TA3 5PX

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Atlas Records 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased two albums and one was sound affected by scratch. Album covers were described as VG+ but were not in great condition”

Helpful Report

Posted 3 months ago

We were very sorry to hear from your review that there was an issue with the condition of your order. It can be challenging for us to notice issues with condition when there is no obvious mark or scratch on the record. I can see that my colleague has already reached out to organise a free return for a full refund, as we unfortunately don't have a suitable replacement. Once the record is back with us, we'll meet as a team to review the condition so that we can understand what was missed here, and prevent it from happening in future. Once again, I can only apologise for the issue with your order. - Holly

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“What a great customer experience… a comprehensive selection of music at competitive prices. I’ve dipped my toes with a couple of LPs and they around good time in very sturdy packaging. Condition of the records was exactly as described - pristine condition and thoroughly cleaned. I shall be using Atlas as a go-to source when searching for new material.”

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Posted 3 months ago

“Great service reasonable price”

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Posted 3 months ago

“Bliss it contains one of the best blues tracks ever recorded Really The Blues.”

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Posted 3 months ago

“Prompt delivery, well packaged and as advertised. Will use again”

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Posted 3 months ago

“Attention to detail is excellent!”

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Posted 3 months ago

“My experience of shopping with Atlas Records was absolutely brilliant from start to finish. A fantastic selection of records, even super rare ones, at reasonable prices. Unlike most online retailers, Atlas Records display pictures of the ACTUAL records, including front/back covers, both sides of the vinyl and any inners/booklets. Also, unlike most online retailers, they provide as much information as possible, including Matrix Numbers, where identifiable. This ensures that you get the correct version of the record you're after. My records arrived promptly (sent out the same day I ordered them and received the next day) and perfectly packaged. If I recall correctly, it was Tom who did the packing and he did a superb job (I also got a small pack of sweets!). The vinyls arrived in new great quality inner sleeves, placed outside their respective covers together with their respective original inners/booklets/posters/etc...to avoid seam splits, and all within individual outer sleeves. They also use strong mailers inside another strong mailer. Also, unlike some, if you are ordering a number of records, they don't just put them all in one mailer but use multiple mailers. I highly recommend Atlas Records to anyone, from the novice collector starting out their collection, to the experienced collector looking to find that elusive pressing to complete their collection. They also have very useful articles and information on their website on pretty much everything to do with collecting vinyl. Bravo to the Atlas Records Team!!!”

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Posted 3 months ago

“Top quality, great service, good prices and great choice, what more could you ask for”

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Posted 3 months ago

“This was my first experience with Atlas. I came across them online in searching for a particular record I’d been after for years. I’d always avoided online purchases, preferring to see the condition of an album before buying. The selection and ordering process was simple; delivery was timely and beautifully packaged. Condition was as described. vg+\. It came already cleaned and played very well, and at a price unrivalled elsewhere. I look forward to shopping with Atlas again. Thank you!”

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Posted 3 months ago

“The album arrived very quickly and was superbly packaged. Everything was in excellent condition exactly as described. I will definitely be buying from Atlas again. Very impressed.”

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Posted 3 months ago

“For the price that I paid for a number of vinyl items, the quality did not meet the description stated on the website. One record thatI paid £45 for has a scratch through one of the tracks which causes it to skip. Unfortunately I will not be using Atlas Records in the future.”

Helpful Report

Posted 3 months ago

We were sorry to hear via this review that one of the records you ordered has an issue. My colleague has emailed you directly to offer a free return for either a replacement record or a full refund. Please do let us know how you would like to proceed. We look forward to resolving this for you and I can only apologise again for the issue with your order. - Holly

Posted 3 months ago

“Eccedingly pleased with my recent purchase, would deal again when a Cliff record which I haven't got comes for sale, I keep looking.”

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Posted 3 months ago

“Excellent prompt delivery, records came in excellent condition as described”

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Posted 3 months ago

“Arrived on time & as advertised”

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Posted 3 months ago

“heart shopping experience. quick delivery and albums exactly as stated grading for both disc and cover spot on will defo use again with confidence”

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Posted 3 months ago

“A pleasure to do business with”

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Posted 3 months ago

“Record plays excellent and arrived on time”

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Posted 3 months ago

“Previous ordering process was excellent, delivery prompt and purchase accurate to description. Today’s order however, is yet to be confirmed after over three hours?”

Helpful Report

Posted 3 months ago

We're sorry to hear that you did not receive your order confirmation email. We can confirm that our systems show this was sent automatically, immediately after you placed the order. We then dispatched your order just over an hour later, which you should also have received an email confirmation for. I would recommend checking your spam/junk folders if these emails are not displaying in your main inbox. My colleague has emailed you directly with this information, as well as with tracking details for your latest order. If there are any further issues, please do reply to us there and we'd be more than happy to help. - Holly

Posted 3 months ago

“Great service and speedy delivery even over the Christmas holidays”

Helpful Report

Posted 3 months ago

Atlas Records is rated 4.9 based on 1,853 reviews