Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 486 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic , service from start to finish and really happy with the tiles. Beautiful Italian Porcelain. I will be using Atlas in future”

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Posted 18 hours ago

“Dan was super helpful with providing guidance with our tiles this weekend. We are all kitted out and ready to go! Thanks Dan!”

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Posted 1 day ago

“I had an absolutely fantastic experience visiting Atlas recently, and I have to give a special shout-out to Darren for providing truly outstanding customer service. From the moment I walked in, Darren was friendly, welcoming, and incredibly knowledgeable. He took the time to understand what I was looking for, offered helpful suggestions, and guided me through the different options with genuine patience and enthusiasm. What stood out most was Darren’s attention to detail and his willingness to go the extra mile—nothing felt rushed or pushed. I left feeling confident, informed, and excited about my purchase. Thank you, Darren, for making it such a positive experience.”

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Posted 4 days ago

“Rachna was very helpful and provided us with samples to evaluate in the room we want tiling. She was also able to source mosaic tiles to complete our design.”

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Posted 4 days ago

“I had to search long and hard to find the border tiles I wanted for my shower enclosure. I ordered a few samples, all of which were delivered very quicky. I'm delighted with my choice and I think they look stunning. Thank you.”

Atlas Ceramics (south) Ltd 5 star review on 11th April 2025

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Posted 4 days ago

“Genuinely great company. Total delight to deal with. I dealt with Dan and was in a pickle. I needed some grout urgently. He went above and beyond, sourced some grout (as they didn’t have enough in their local warehouse) and got it sent out on an urgent delivery. Beyond expectations, they will definitely be my first port of call in the future for anything I need. Amazing customer service, thank you Dan.”

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Posted 4 days ago

“Atlas Ceramics have a great range of products to choose from. Dan has looked after us since our first visit and given us good advice. We don't live very close so he has been sending us samples direct and that has been such a help. Nice to see such excellent customer service. Thank you Dan, we would highly recommend you and Atlas.”

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Posted 1 week ago

“Excellent customer service from Dan today. He managed to find some tiles for me that had been discontinued. Thank you so much for your help.”

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Posted 1 week ago

“First time we've used Atlas Ceramics but it won't be the last. We dashed out to get supplies for our tiler who was on site already. Dan was amazingly helpful and knowledgeable and sent us home with exactly the kit we needed at a great price. Would definitely recommend for all your tiling requirements.”

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Posted 1 week ago

“Really helpful company, were very patient and took the time to help me even though I kept changing my mind. Would highly recommend these guys.”

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Posted 1 week ago

“I have been purchasing from Atlas for many years and they are always top notch on price and product, Darren and Dan are always so helpful and knowledgable,”

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Posted 1 week ago

“I use Atlas Ceramics frequently. They are very helpful, have a good choice of premium tiles and are cost competitive.”

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Posted 1 week ago

“Darren and the guys are always helpful , responsive and knowledgeable , no problem over all the years of dealing together”

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Posted 1 week ago

“Beating tiles ,well packed for delivery, no damage, good price and very quick to arrive. I would recommend this company.”

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Posted 1 week ago

“Brilliant service. Darren is very helpful.”

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Posted 1 week ago

“Both Darren and Dan really know their stuff. Nothing is too much trouble for them. They will advise you using all their knowledge and experience throughout your tile buying experience at Atlas Ceramics Ltd.”

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Posted 2 weeks ago

“I was very impressed with the product I bought, and will be ordering a larger container to complete the whole of our patio. Could not vault the service and the delivery date.”

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Posted 2 weeks ago

“Darren is always very helpful whenever we call through to Atlas, as another small business we appreciate having someone on the other end of the phone who can help us make changes etc Atlas are a great company to work with!”

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Posted 3 weeks ago

“Atlas Ceramics have a fabulous selection of tiles, with quick availability. The staff are very helpful, Dan is very knowledgeable and obliging which makes choosing and ordering tiles very easy! A very big thank you to all the staff at Atlas Ceramics for their excellent customer service.”

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Posted 3 weeks ago

“Not the first time we have visited Atlas Cermaics and been served by Darren and certainly won’t be our last. Great service, Darren was super helpful, knowledgeable and even loaded up our car for us. Thank you.”

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Posted 3 weeks ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 486 reviews