Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 454 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An impressive sampling service, and quick to alert me to part of my order being out of stock and will be sent soon.”

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Posted 4 years ago

“Brilliant! We ordered one day and our tiles were delivered the following morning.”

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Posted 4 years ago

“Very prompt fulfillment and delivery of order”

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Posted 4 years ago

“Dan was particularly helpful on amending my order after it had been placed”

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Posted 4 years ago

“Great service from the lads at atlas. Always get right back to you if you have any questions and prompt with delivery. 👍🏼”

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Posted 4 years ago

“The sample arrived broken. This didn’t matter for a colour check but was more annoying given the amount of bubble wrap used. We will be ordering the tiles”

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Posted 4 years ago

“i had been let down by an alternate supplier. I contacted atlas ceramics and Darren came to my rescue! great service, great price and great delivery times also. Thank you to Darren for the great service”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

“Excellent service, very pleased!”

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Posted 4 years ago

“I found Darren to be very professional, he made sure I understood the payment process and also guided me through the delivery process. Very good service.”

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Posted 5 years ago

“7 days after order marked complete item has not yet arrived.”

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Posted 5 years ago

Thank you for the review. Someone will be in contact with you shortly regarding the order.

Posted 5 years ago

Hello, I can now confirm that the replacement was sent out via a courier which delivery we can track. If you wish to chase where about the delivery is, please call us tomorrow on 01425 621173. If you have any questions, don't hesitate to contact myself. Dan

Posted 5 years ago

“cheaper than my supplier and quick delivery”

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Posted 5 years ago

“Darren was brilliant. He helped us choose a selection of tiles for our kitchen/day room, garage and all 5 bathrooms in our brand new house. We are delighted with all of them ..great job Darren thank you 😊”

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Posted 5 years ago

“Dean was marvellous. I tried sourcing a certain tile and brand everywhere (had to match ones in a house we’d bought ) and the only company willing to help was Atlas Ceramics. No problem that we are up in Wales ! Organised the order from Spain and delivered all in super quick time. Communication spot on all the time. All in all. Just brilliant”

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Posted 5 years ago

“Tiles arrived well packed and much quicker than i expected. plus saved money over a local tile shop.”

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Posted 5 years ago

“It was broken when it arrived.”

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Posted 5 years ago

Thank you for your review. We apologise about the broken sample you received via courier. As this is a sample it should still be sufficient enough to see the colour, texture, thickness etc . If you have any questions don't hesitate to contact us at info@atlasceramics.co.uk. Kind regards, Dan

Posted 5 years ago

“I have always found Atlas ceramics to be prompt in their delivery and very helpful when I have needed their advice. Would definitely recommend them.”

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Posted 5 years ago

“Great service thanks”

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Posted 5 years ago

“I ordered the underfloor heating system and it was delivered quickly and well packed. Communication with Dan from customer service was excelent, fast and productive. I highly recomend Atlas. .”

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Posted 5 years ago

“I ordered some samples which arrived quickly, safely packaged. The prices seem very reasonable. I will be going ahead with ordering my chosen tiles from Atlas.”

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Posted 5 years ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 454 reviews