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Atlas Ceramics (south) Ltd Reviews

4.7 Rating 442 Reviews
93 %
of reviewers recommend Atlas Ceramics (south) Ltd
4.7
Based on 442 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024
Fiona T
Atlas Ceramics (south) Ltd 5 star review on 20th May 2024
Jeff
Atlas Ceramics (south) Ltd 5 star review on 16th March 2023
Seddon
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 17th October 2022
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
Excellent, prompt and efficient service from Darren. I couldn’t have asked for more
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Posted 2 years ago
I hold a trade account with Atlas ceramics and have done for many years. Always good service and range to pick from. All the staff are always helpful and understand the product and how best to use them.
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Posted 2 years ago
Having contacted Atlas ceramics for help with a very small number of terracotta tiles to finish a project, they could not have been more helpful. Not just providing the tiles, but also arranging for a very quick delivery. This was much more than I was expecting for such a small order and has allowed the project to complete on time. This is excellent customer service.
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Posted 2 years ago
We found Atlas Ceramics customer service excellent in the face of strikes/delays in Spain (out of their hands) and follow up and refunds at the end when we over ordered. Queries were dealt with promptly by Darren. All in all a good experience in trying times.
Atlas Ceramics (south) Ltd 5 star review on 30th May 2022
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Posted 2 years ago
Thank you so much for your kind feedback. Your bathroom looks wonderful.. Enjoy.. Kindest Regards The Atlas Team
Posted 2 years ago
Excellent service. Quick delivery. First lot of mosaic had some chipped tiles.... they very promptly dealt with it and provided the replacement. Easy to contact.
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Posted 2 years ago
Atlas Ceramics have been fantastic, specifically Dan Woolley who was amazing and nothing was too much trouble at all. I needed some under wall heating for my cupboard to wetroom transformation and Dan handled all the queries, checked specifications and options with the Tech team and came back to me with solutions. Dan was extremely helpful and friendly and nothing was too much trouble. I cannot recommend him enough. Thanks Dan. We will be sure to come back on our next project.
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Posted 2 years ago
Excellent prompt, personal and helpful service from the team at Atlas. Tom Urquhart was patient, informative and responsive - made choosing and buying tiles easy. I highly recommend Atlas Ceramics and will be back when I have the next tiling job to tackle!
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Posted 2 years ago
Only required one replacement tile that covers the hole where the water tap is! They sorted this for me the last time and this time, although not in stock, went the extra mile to find the four remaining tiles available in the country! Customer service excellent, cannot be faulted!
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Posted 2 years ago
Very helpful team at Atlas Ceramics. Quick service and good quality tiles.
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Posted 2 years ago
Lovely company to deal with, really excellent range of products that are far more individual than the 'same old' from all the chains. Really nice to deal with people that actually care, who are also knowledgeable & helpful and happy to make recommendations & give advice. Definite 10/10
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Posted 2 years ago
Atlas Ceramics - we have always found this Company very professional in the way they deal with our enquires and very customer centric. They have a very good section of wall and floor tiles including accessories. What we really like about Atlas Ceramics is their showroom is not flooded with loads of tiles, which can be overwhelming when there are so many tiles in a showroom. Mike the owner keeps up to date with what in vogue regarding the latest tiles. We have just order some really lovely floor tiles for our garden which need to bright and colourful. Thank you to Mike and his team for they support on many of our projects.
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Posted 2 years ago
Very helpful & easy to contact
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Posted 2 years ago
Highly recommended. Fast, friendly and efficient.
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Posted 2 years ago
Only ordered a sample which the customer then changed their mind on. Sample was delivered quickly and packaged nicely.
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Posted 2 years ago
Very helpful and sent samples quickly.
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Posted 2 years ago
From the start, Atlas Ceramics were very helpful and efficient. I would not hesitate to recommend them to anyone looking for tiling for their next kitchen or bathroom project. Excellent.
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Posted 2 years ago
Fantastic service Dan was so patient he sorted everything out that I needed no hassle at all. Would 100% not hesitate in using them again. Thank you Fan your definitely the man.
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Posted 2 years ago
although on this ocassion, due to my postcode, we could not do business, their contact was polite and apologetic for not being able to accept my order, Brexit is a proper pain.
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Posted 2 years ago
The tiles arrived as expected. Good quality.
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Posted 2 years ago
Very helpful great company
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Posted 2 years ago
Atlas Ceramics (south) Ltd is rated 4.7 based on 442 reviews