Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Rating: 4.74

4.7 Rating 442 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 442 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent service and very helpful”

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Posted 4 years ago

“GOOD JOB ALL ON TIME”

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Posted 4 years ago

“Very helpful - prompt delivery.”

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Posted 4 years ago

“Found some atlas ceramics tiles in a local shop and loved them. Found them cheaper with Atlas themselves and placed my order, dispatched quickly and delivered for free. I did have one broken box of tiles on my pallet however Atlas were fantastic and drove another box out to me the next day from my email! Couldn’t fault their service!”

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Posted 4 years ago

“We are so lucky to have this excellent tile company on our doorstep in New Milton. They have been so helpful in making sure we got the tiles that are perfect for our kitchen and extension, we have tried so many of their sample tiles at home and they were very patient with us. Also pleased to find at the end that the tiles were reasonably priced. They also recommended some excellent tilers to do the work.”

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Posted 4 years ago

“The web site gives the impression that the tile cement is held in stock, so you might expect it to be despatched the next day. Based on this I ordered from Atlas rather than my local builders merchant because they didn’t carry stock. Unfortunately Atlas don’t carry stock either so I had to wait a fill week for delivery and it cost me £17 a bag more that the local builders merchant. Not impressed!!”

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Posted 4 years ago

Thank you for leaving a review. Unfortunately at this time we were out of stock of this product. As soon as the goods were re-stocked we sent it out the goods on a next day delivery. However the courier company delivered 1 box separate and a day before. We understand that this is frustrating but we would have delivered all goods within our delivery time ('As a standard part of our service, we aim to deliver between 3-7 working days.'). We apologise for any inconvenience caused and hope this clears up the issue. Kind regards, Dan

Posted 4 years ago

“Nice product and quick delievery”

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Posted 4 years ago

“Extremely helpful staff, great fast service and really nice products.”

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Posted 4 years ago

“Big order, delivered really quickly. Saved money and got better tiles. Thanks very much Atlas”

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Posted 4 years ago

“Well packaged and delivered on time.”

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Posted 4 years ago

“I ordered some Warmup boards from Atlas as their prices were competitive. Delivered very quickly. Would use again”

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Posted 4 years ago

“I found the same mosaic tiles at Atlas Ceramics as in my local store, only much cheaper! It was very quick and easy to order and the tiles were here within a couple of days, well packed too. Thank you, I'm quite happy to recommend you.”

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Posted 4 years ago

“thank you for being so very helpful. We hope to we love the tile samples and would be very happy to place our full order with you :)”

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Posted 4 years ago

“Excellent quality quick and prompt delivery”

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Posted 4 years ago

“Prompt delivery and well packaged”

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Posted 4 years ago

“On-line purchase of bathroom wall tiles. Quality product at a competitive price, which was delivered in a few days. Free delivery was a major selling point for me. My only quibble was that I did not receive a delivery advice email and it was only by chance that I was available at my property to receive the shipment.”

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Posted 4 years ago

“Sample distributed and received quickly”

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Posted 4 years ago

“good products and customer service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The tiles chosen were just as described on the website and arrived when they were supposed to. The delivery guy brought the pallet right to my front door, which was a big help. I’m happy with the service, and quality of the product.”

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Posted 4 years ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 442 reviews