Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 452 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

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“Right products delivered on time”

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Posted 1 year ago

“i placed what was a small order of mosaic tiles and was surprised that they arrived, boxed and with packing. Extremely efficient, will use them again.”

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Posted 1 year ago

“Great customer service and just what I wanted. A big thank you to Tom Urquhart. He went out of his way to help and found us an excellent replacement when the first choice was out of stock.”

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Posted 1 year ago

“I ordered a tile sample and it came within a couple of days.”

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Posted 1 year ago

“Took over a week to arrive”

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Posted 1 year ago

Dear Clinton, Thank you for the review. I do apologise that the sample took slightly longer that anticipated. All samples are delivered via Royal mail and we advise 3 - 5 working days. Unfortunately any delays are out of our control as we are heavily reliant on third parties. Kind regards, The Atlas Team

Posted 1 year ago

“Had a initial issue with the purchase software, charged for a full box of tiles in place of a sample.”

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Posted 1 year ago

Dear Steve, Thank you so much for the review. We have deactivated the product until our team fixes this issue. I do apologise for any inconvenience caused. Kind regards, The Atlas Team

Posted 1 year ago

“Excellent service and communication. Would not hesitate to recommend them. Many thanks.”

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Posted 1 year ago

“Fantastic service great quality tiles”

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Posted 1 year ago

“Fantastic company. Darren was extremely helpful in sourcing some tiles from Spain that no one else in the UK could do for me.”

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Posted 1 year ago

“Good quality,and I just love the pattern. Many thanks Aga”

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Posted 1 year ago

“Easy to view and order samples. Well packaged and arrived promptly”

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Posted 1 year ago

“Best price found on the net, speedy delivery”

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Posted 1 year ago

“Excellent quality and well wrapped so no breakages”

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Posted 1 year ago

“Requested a free sample of a mosaic for a bathroom project. Delivery was prompt and accurate.”

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Posted 1 year ago

“Atlas Ceramics has the most helpful sales man (Dan) who was just incredible! He went out of this way to help me source some tiles which we needed to match the existing ones we had. It is unfortunately a rare occurrence to get such good customer service these days, and so I wanted to call this out. Great little company, with such a great choice of tiles, including natural stone.”

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Posted 1 year ago

“One of very few places who stocked the tiles I wanted. And saved me £200 . Easy to order online and came promptly, very well wrapped . They were glass tiles but no marks, no breakages.”

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Posted 1 year ago

“Excellent company , fast delivery within 48hours, pleasure to buy from”

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Posted 1 year ago

“Very very good couldn't belive how quickly tiles was delivered ordered on Friday got them Monday morning thanks very much staff very helpful great”

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Posted 1 year ago

“Tiles arrived within 48 hours of order, they were wrapped very well to protect them. Overall excellent service and excellent product.”

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Posted 1 year ago

“Always helpful & friendley”

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Posted 1 year ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 452 reviews