Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 454 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and a fabulous service. Would definitely recommend.”

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Posted 4 years ago

“Good quality products arrived quickly thanks”

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Posted 4 years ago

“Very helpful and very efficient”

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Posted 4 years ago

“Very efficient and helpful. Thank you.”

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Posted 4 years ago

“Great service. There was a slight issue with the delivery however was resolved quickly. Would recommend.”

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Posted 4 years ago

“The first ones I got were all broken and still have not received the replacement ones”

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Posted 4 years ago

Dear Darren, Thank you for your feedback, and we are sorry that your tiles had arrived broken. We have looked into your complaint. This did not help due to the fact that the address you had imputed was not full. After contacting you we established the full address and had it re-delivered free of charge. On the 5th May we received your email and responded to you on the 6th and dispatched replacements to you on the 7th, confirming that we had done so via email at 13.07 pm. I can see that at 9.40 this morning you have received your replacements. If you have any further questions then please do not hesitate to contact ourselves. Kind regards Atlas

Posted 4 years ago

“Ace service”

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Posted 4 years ago

“Very helpful when I phoned with a query before I placed an online order. The order then arrived well within the timeframe given, would recommend and use again.”

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Posted 4 years ago

“I did not receive the sample tiles I ordered.”

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Posted 4 years ago

I am sorry to hear about this. Please can you email me direct so I can look into why this has happened as we process all orders as quickly as possible. I can either refund you the cost of your sample or re-send out the sample? mike.head@atlasceramics.co.uk

Posted 4 years ago

“Very helpful over my enquiry and order processed very quickly and safely packaged and posted.”

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Posted 4 years ago

“I was in urgent need of tile adhesive and Grout and Mr Head was very helpful and made a great effort to get the items to me on time. Thank you Mike Head.”

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Posted 4 years ago

“Great service and very well packaged product.. lovely quality tiles..”

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Posted 4 years ago

“Excellent service, considering the Coronavirus situation it arrived within a couple of days, which is exceptional. Also the product is recent, as I bought a tube elsewhere and it must have been in stock for ages as it didn’t work anywhere near as well!!”

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Posted 4 years ago

“I had a few queries before placing an order, and received a prompt response. Ordering was simple, and afterwards customer ware was very helpful.”

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Posted 4 years ago

“Excellent service and Delivery time Highly recommended.”

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Posted 4 years ago

“Quick service thanks”

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Posted 4 years ago

“Grout not used yet. Product was delivered quickly. Kept up to date on progress. Good service. Thanks”

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Posted 4 years ago

“Atlas Ceramics were very quick to respond and very helpful. Would definitely use as a first port of call again given their customer service.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“rapid delivery good stock”

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Posted 4 years ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 454 reviews