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Atlas Ceramics (south) Ltd Reviews

4.7 Rating 452 Reviews
93 %
of reviewers recommend Atlas Ceramics (south) Ltd
4.7
Based on 452 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024
Fiona T
Atlas Ceramics (south) Ltd 5 star review on 20th May 2024
Jeff
Atlas Ceramics (south) Ltd 5 star review on 16th March 2023
Seddon
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 17th October 2022
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
Received excellent service from Atlas Ceramics. Easy purchase. Fast delivery and excellent after sales communication. Special thanks to Tom Urquhart who sorted out an after sales issue quickly and without drama.
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Posted 2 months ago
I had great service from Daniel, he was very efficient and providing the information I requested and got back to me the same day. Excellent communication and a pleasant experience all round.
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Posted 2 months ago
Brilliant company and the customer service is amazing-many thanks to Tom for resolving my issue. Great delivery service too ⭐️⭐️⭐️⭐️⭐️
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Posted 2 months ago
the wrong product was sent out and atlas sorted it out very quickly and refunded my costs without any quibble,whatsoever great service
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Posted 2 months ago
Massive selection of tiles extremely helpful, patient and knowledgeable staff. Found precisely what we were looking for. Arranging delivery made easy, just looking forward to seeing tiles laid. Very highly recommended, pay them a visit.
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Posted 2 months ago
Timely delivery, well packaged and reasonable delivery cost. Product continues to increase in price dramatically but that’s everywhere. I did find somewhere slightly cheaper after placing order. So price is my main issue but I know the product is effective and does no harm to my fussy stone paving.
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Posted 2 months ago
Great website and easy, straightforward ordering. Lovely tiles. Thank you!
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Posted 3 months ago
An excellent company to deal with who are competitively priced, and provide fantastic customer service which is second to none. The staff are knowledgeable and provide timely updates on order lead times and delivery dates. They deal with any glitches in a professional manner resolving problems quickly and efficiently.I can’t fault them - they are first class .
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Posted 3 months ago
Very happy with the friendly greeting from the different staff each time I visited the showroom. Rachna was particularly friendly and helpful.
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Posted 3 months ago
It has been an absolute pleasure dealing with Dan at Atlas Ceramics. He has been very helpful assisting with the selection of tiles for a large ground floor area, and several bathrooms. His knowledge and ideas, coupled with his speedy response to any queries has made the whole process extremely easy.
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Posted 3 months ago
Very fast delivery of tile samples, packaged safely.
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Posted 3 months ago
Rachna could'nt have been more helpful and courteous.! R. Hewetson.
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Posted 4 months ago
Prompt response and great service from Dan to arrange for a bespoke order for us. Thanks again for your help and would definitely recommend.
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Posted 4 months ago
Fantastic service and nothing is too much trouble
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Posted 4 months ago
Excellent service and products provided everytime from Atlas Ceramics. Would throughly recommend.
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Posted 4 months ago
Darren and the team were always helpful and patient with us on our journey to select tiles for our bathroom. Good response to answering calls/emails and providing samples to takeaway. We will use Atlas on future projects.
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Posted 4 months ago
Good quality sample quick service
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Posted 4 months ago
Quality product and fast delivery Cost of delivery s little steep
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Posted 4 months ago
We've used Atlas a couple of times now for our new bathrooms and kitchen. They have a great selection of styles and sizes and are happy to source tiles if they don’t have them in the showroom. Darren was very helpful in finding some extra large Italian porcelain tiles for our new kitchen which we subsequently ordered. Highly recommended!
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Posted 5 months ago
Tom has been a wonderful example of how customer services can make a huge difference. He made ordering a sample and placing a consequent order so easy.
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Posted 5 months ago
Atlas Ceramics (south) Ltd is rated 4.7 based on 452 reviews