Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 457 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered samples over a week ago. Have yet to receive them. Have purchased elsewhere.”

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Posted 9 months ago

Dear Allister, Thank you for your review and i apologise for any inconvenience caused. As the samples did not get received i would suggest they were unfortunately lost in transit. Due to the inconvenience we have fully refunded your order. Many Thanks, The Atlas Team

Posted 9 months ago

“Excellent service, really helpful”

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Posted 9 months ago

“Great service and good comms.”

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Posted 9 months ago

“From first contact to completion.of sale and delivery, Atlas (Tom) were so professional. Questions were answered with good product knowledge and always returned calls when the situation arose. Quick delivery with care. Thoroughly recommend Atlas and would not hesitate in returning custom.”

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Posted 10 months ago

“Perfect compay to deal with”

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Posted 10 months ago

“great service and the products arrived safely thank you”

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Posted 10 months ago

“I found that Atlas ceramics were very helpful in sourcing a Tile which was a perfect match for our Wood Stove. The employees that I dealt with were Tom Urquhart and Darren Clark, I have never met them in person but they were very helpful with my telephone and Email queries.”

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Posted 10 months ago

“very helpfull on the phone . very quick turn round . A1”

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Posted 11 months ago

“The Kaleidoscope gold mosaic tiles are a beautiful product and delivery was very quick!”

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Posted 11 months ago

“Samples delivered very fast and with great communication throughout. Will definatly use these guys again.”

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Posted 11 months ago

“Excellent customer service from Dan. I need to order additional tiles and he was so helpful.”

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Posted 11 months ago

“Good handling by Darren when I called, very helpful, received goods very quickly and by Parcelforce, a polite guy who actually took the time to knock my door, great all round experience, will definitely use this company again.”

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Posted 1 year ago

“Fast deliver but poor packaging. Item arrived damaged.”

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Posted 1 year ago

Thank you so much for the review and we do apologise for any inconvenience caused. We heavily rely on third parties to deliver our packages. In future please let us know of any damaged products so we can get it sorted accordingly. Kind regards, The Atlas Team

Posted 1 year ago

“Prior to making my purchase from Atlas Ceramics, I made a number of calls asking for information, advice and samples. Nothing was too much trouble. An exceptional experience for me from beginning to end. A special thank you to the sales staff that dealt with my enquiries. Thank you.”

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Posted 1 year ago

“Great site and fast and efficient service.”

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Posted 1 year ago

“Great to be able to get reasonably priced samples”

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Posted 1 year ago

“A great price backed up with a top service Thank You”

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Posted 1 year ago

“Fast effective delivery of sample, well packaged and a good size to view the pattern.”

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Posted 1 year ago

“Had to contact Atlas Ceramics for some advice on their tiles and my application. They were extremely quick in replying, helpful and informative.”

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Posted 1 year ago

“I’ve had the pleasure of being looked after Darren Clarke. Darren is always informative, quick to respond and keeps you updated on delivery timings etc. Excellent Service.”

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Posted 1 year ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 457 reviews