Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 454 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how Atlas Ceramics (south) Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My contact started by looking at the website which unlike others was easy to use. Then when I telephoned each person I spoke to was extremely helpful and the samples they sent arrived when they said they would and then the order did too. I recommend them and would use the company again.”

Helpful Report

Posted 3 years ago

“Good prices, quick delivery in good packaging”

Helpful Report

Posted 3 years ago

“Samples came so quickly and look good quality”

Helpful Report

Posted 3 years ago

“Arrived successfully. Yet to install.”

Helpful Report

Posted 3 years ago

“Spoke to Atlas Ceramics by phone concerning ceramic tiles & sealant & they were very helpful. I placed an order & goods were delivered within a few days by courier. Would use the company again in the future.”

Helpful Report

Posted 3 years ago

“From a very friendly and helpful call to their store to a 24 hour quick delivery, Atlas Ceramics was terrific! And the tiles we received were beyond expectations, so beautiful”

Helpful Report

Posted 3 years ago

“Very good helpful prompt”

Helpful Report

Posted 3 years ago

“Really helpful staff, a beautiful range of wall and floor tiles, just stunning !! There is a really helpful tile calculator on the website, just put in the dimensions and it works out what you need. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Excellent service, easy communication and fast delivery”

Helpful Report

Posted 3 years ago

“Excellent service from this company.Lovely tiles.Thank you.”

Helpful Report

Posted 3 years ago

“Very pleased with this product and good value”

Helpful Report

Posted 3 years ago

“Atlas Ceramics was the only place I could fine the tile trim corners I was after, which was great and they were only £2.70 for a 2 pack. Unfortunately I had to £9.95 for delivery. When they turned up, they were in an envelope with a first class stamp. The delivery charges should reflect the items orders and not just be a set charge across the board.”

Helpful Report

Posted 3 years ago

Thank you for the honest review. We will get the team looking into making this product series part of our low cost shipping scheme. We do apologise if this caused any inconvenience but are glad we had the right product for you! Kind regards, The Atlas Team

Posted 3 years ago

“Ordered samples on line which arrived in a couple of days then ordered the bulk on a saturday online which arrived Tuesday in the snow. We were kept informed by phone on position of delivery right up to a couple of minutes prior to them arriving, courier from local area was great. 48 hours to check and report breakages on a 43 Sq M of tile order is a bit tight but understand the reasons (24 hours in and not been able to check ours yet!).”

Helpful Report

Posted 3 years ago

“I was very disappointed with lack of communication from Atlas. I had to contact them myself to find out about when to expect my delivery. I would expect a better service.”

Helpful Report

Posted 3 years ago

We do apologise for any inconvenience caused and we will strive to improve our communication. Thank you for taking time to leave a review. Many Thanks, The Atlas Team

Posted 3 years ago

“Ordered some samples delivered very promptly and the person we spoke to at Atlas was extremely helpful. Thank you”

Helpful Report

Posted 3 years ago

“Excellent product and really efficient service.”

Helpful Report

Posted 3 years ago

“Helpful, professional and supportive company”

Helpful Report

Posted 3 years ago

“Very prompt acknowledgement of order and delivery. Thank you.”

Helpful Report

Posted 3 years ago

“Amazing service from the team at Atlas Ceramics! Friendly and efficient; our samples arrived really quickly and once we placed the order, our full batch of mosaics arrived the next day, all nicely packed and protected in transit. Really lovely quality product - can't wait to see it on the walls in our new bathroom.”

Helpful Report

Posted 3 years ago

“Good stock of products & competitive prices. Very easy to deal with & helpful staff. Would recommend.”

Helpful Report

Posted 3 years ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 454 reviews