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Atlas Ceramics (south) Ltd Reviews

4.8 Rating 487 Reviews
93 %
of reviewers recommend Atlas Ceramics (south) Ltd
4.8
Based on 487 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Anonymous
Anonymous  // 01/01/2019
Excellent customer service from Dan. I need to order additional tiles and he was so helpful.
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Posted 1 year ago
Good handling by Darren when I called, very helpful, received goods very quickly and by Parcelforce, a polite guy who actually took the time to knock my door, great all round experience, will definitely use this company again.
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Posted 1 year ago
Fast deliver but poor packaging. Item arrived damaged.
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Posted 1 year ago
Thank you so much for the review and we do apologise for any inconvenience caused. We heavily rely on third parties to deliver our packages. In future please let us know of any damaged products so we can get it sorted accordingly. Kind regards, The Atlas Team
Posted 1 year ago
Prior to making my purchase from Atlas Ceramics, I made a number of calls asking for information, advice and samples. Nothing was too much trouble. An exceptional experience for me from beginning to end. A special thank you to the sales staff that dealt with my enquiries. Thank you.
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Posted 1 year ago
Great site and fast and efficient service.
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Posted 1 year ago
Great to be able to get reasonably priced samples
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Posted 1 year ago
A great price backed up with a top service Thank You
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Posted 1 year ago
Fast effective delivery of sample, well packaged and a good size to view the pattern.
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Posted 1 year ago
Had to contact Atlas Ceramics for some advice on their tiles and my application. They were extremely quick in replying, helpful and informative.
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Posted 1 year ago
I’ve had the pleasure of being looked after Darren Clarke. Darren is always informative, quick to respond and keeps you updated on delivery timings etc. Excellent Service.
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Posted 1 year ago
Last minute order due to not having enough tiles! Absolutely excellent service and delivery was made within 48 hours. Fantastic company
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Posted 1 year ago
Incredible service - from advice in the shop to online ordering to next day delivery. Couldn’t have asked for anything better. Thank you.
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Posted 1 year ago
Always a pleasure to deal with
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Posted 1 year ago
Received excellent service and delivery within 48 hours, excellent.
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Posted 1 year ago
Excellent Quick Service at short notice. The tiles are lovely. Thank you.
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Posted 1 year ago
Right products delivered on time
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Posted 1 year ago
i placed what was a small order of mosaic tiles and was surprised that they arrived, boxed and with packing. Extremely efficient, will use them again.
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Posted 1 year ago
Great customer service and just what I wanted. A big thank you to Tom Urquhart. He went out of his way to help and found us an excellent replacement when the first choice was out of stock.
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Posted 1 year ago
I ordered a tile sample and it came within a couple of days.
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Posted 1 year ago
Took over a week to arrive
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Posted 1 year ago
Dear Clinton, Thank you for the review. I do apologise that the sample took slightly longer that anticipated. All samples are delivered via Royal mail and we advise 3 - 5 working days. Unfortunately any delays are out of our control as we are heavily reliant on third parties. Kind regards, The Atlas Team
Posted 1 year ago
Atlas Ceramics (south) Ltd is rated 4.8 based on 487 reviews