Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Rating: 4.74

4.7 Rating 447 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was desperate. My tiler had opened the last box of 60 x 60 Gulf Stone tiles from Oman, only to find that all three were broken. My search on the intranet found me talking to ATLAS CERAMICS. They were so helpful. Promising to call me back within the hour once they had located them for me and able to confirm that they they could supply and deliver them to me in 24 hours, which they did. Fantastic service and very professional attitude”

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Posted 6 years ago

“Purchased Weber tanking tape and membrane at good price and they were delivered the next day. Could not have asked for a better service !!”

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Posted 6 years ago

“Ordered a sample and it came very quickly. Looks like a nice quality tile.”

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Posted 6 years ago

“Excellent service. Very pleased with the samples and will be buying the tiles”

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Posted 6 years ago

“We found the service exceptionally good and the prices reasonable. Glen Millar was most helpful and gave us good advice and we highly recommend them.”

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Posted 6 years ago

“This time.well they couldnt and didnt delivery. But on past performance will accept its just an abberation.”

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Posted 6 years ago

Thank you for the review, it was unfortunate that our supplier was out of stock on this occasion and we were unable to fulfil your order.

Posted 6 years ago

“Good advice Prompt delivery”

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Posted 6 years ago

“Fantastic customer service - the team are so helpful and knowledgeable and nothing is too much trouble!”

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Posted 6 years ago

“The sample tile was delivered very quickly and was packaged well. The tile itself is of very high quality and colour and design was great!”

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Posted 6 years ago

“You had the tiles in the colours I wanted. Dan was very helpful. And they are gorgeous. Also the tiles were delivered within the time stated. Thankyou”

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Posted 6 years ago

“Friendly staff, fast delivery, and return your calls when they say they will! Ordered in afternoon with me next day.”

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Posted 6 years ago

“Ordered a rustic red tile and the one sent, however correct is brown!”

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Posted 6 years ago

The Rustic Red blend, there is a blend of colours. From reds to brown. We apologise if it was not what you were looking for. Dan.

Posted 6 years ago

“Good service”

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Posted 6 years ago

“Needed 6 tiles to complete tiling job. Website said out of stock but on calling was able to order which was delivered promotly.”

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Posted 6 years ago

“Guy was super helpful in getting me a sample as I told him the decision was between his & one other tile, but could see no sample on your site. What let it down, was once I placed the order I was told there was a 3 MONTH lead time. Something that should have been mentioned as let's say, "Never gonna be in stock" or could have been mentioned when I was arranging the sample as I wanted this choice. Luckily I have found another supplier and learnt to ask "Is this is stock" before even considering ordering a sample.”

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Posted 6 years ago

“Found Dan very helpful indeed. He could not do enough to help. I wish you were situated nearer. If all companies had customer service half as good as yours, the world would be a better place. Dan arranged for delivery today Friday 8th. Just recd call from driver who will be with me by noon.”

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Posted 6 years ago

“Emailed them to say I wanted a sample that was not listed. They responded within 24hrs, saying they had added it for me there & then. I bought it, it was fantastic & I'm now ordering more, proper size tiles. Perfect customer service.”

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Posted 6 years ago

“I can’t thank Darren and Dan enough for all their efforts. We bought our tiles locally and unfortunately were a few short, on returning to the tile shop, we’re told they had been discontinued (5 weeks after buying them). The tile shop in question were most unhelpful and did little to help. After searching online my modern day knights had made enquiries and sourced these tiles for us. They constantly updated me. BRILLIANT SERVICE. I’ll definitely consider using them even though they’re not local. Thank you”

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Posted 6 years ago

“Brilliant services prompt curteous polite.and deliver on time. Very good”

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Posted 7 years ago

“Reliable, helpful.”

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Posted 7 years ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 447 reviews