Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 453 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 453 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service ok , postage cost stupid as we did two sep orders to save £20 and was questioned by the company !! Emails were not great with updates for delivery and could have been a little friendlier .”

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Posted 3 years ago

Thank you very much for the review. We apologise if the email you received was inconvenient. We needed to send this email as a lot of customers accidently duplicate orders and if we don't double check the orders before dispatch it could cause potential issues. I hope you understand. Regarding the delivery charge we are always working on reducing this however we do send a lot of goods via pallet due to their fragile nature. Again I apologise for any inconvenience this caused. Kind regards, The Atlas Team

Posted 3 years ago

“Fast turnaround for both my samples tiles and final order”

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Posted 3 years ago

“The only supplier we could find that had the exact tile that we required (red quarry tile 150x150x8 REX)”

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Posted 3 years ago

“Excellent service and very polite even let me return unused tiles for refund”

Atlas Ceramics (south) Ltd 5 star review on 16th July 2021

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Posted 3 years ago

“The customer support provided by Dan has been superb throughout”

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Posted 3 years ago

“The 2 assistants that I have dealt with over the course of the last 3 weeks has been excellent. Thank you both.”

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Posted 3 years ago

“Good quality products at a good price and attentative to customers (quick contact when noticing an error in my address). Items very well packaged and sent out quickly. No minimum order which is handy as well.”

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Posted 3 years ago

“They had what I wanted, they came quickly, were a good price and there was an extra one. Worked well, as one was broken, so it didn't matter! Look great.”

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Posted 3 years ago

“I ordered mosaic tiles Wednesday evening. And Friday morning they were delivered. Nice one”

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Posted 3 years ago

“Very helpful pleasant staff when called ,quick delivery and well packaged,would definitely use again”

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Posted 3 years ago

“Very polite to deal with”

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Posted 3 years ago

“A very helpful company when I phoned for advice and the website worked well for ordering.”

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Posted 3 years ago

“Really nice product and great service over the phone.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent service, beautiful kitchen tiles, quick delivery. Perfect!”

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Posted 3 years ago

“I had been looking for my tiles for months and constantly being told you could no longer buy them, and then I came across Atlas ceramics and found exactly what I was looking for. The service I have received has been first class , knowledgeable and friendly, thanks Dan Woolley for all your help. I placed my order and received them 2 days later that's fantastic so thank you”

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Posted 3 years ago

“I bought mosaic tiles from Atlas ceramics. They were such lovely tiles I ordered more for other walls. Both orders were delivered the following day and were extremely well packaged. Very pleased with my purchase.”

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Posted 3 years ago

“Good service 👍”

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Posted 3 years ago

“ordered samples on Sunday - arrived on Tuesday - excellent. Thank you.”

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Posted 3 years ago

“Fantastic service and superfast delivery, well package and everything there. Also best prices. Good Job!”

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Posted 3 years ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 453 reviews