Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 454 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed 6 tiles to complete tiling job. Website said out of stock but on calling was able to order which was delivered promotly.”

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Posted 6 years ago

“Guy was super helpful in getting me a sample as I told him the decision was between his & one other tile, but could see no sample on your site. What let it down, was once I placed the order I was told there was a 3 MONTH lead time. Something that should have been mentioned as let's say, "Never gonna be in stock" or could have been mentioned when I was arranging the sample as I wanted this choice. Luckily I have found another supplier and learnt to ask "Is this is stock" before even considering ordering a sample.”

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Posted 6 years ago

“Found Dan very helpful indeed. He could not do enough to help. I wish you were situated nearer. If all companies had customer service half as good as yours, the world would be a better place. Dan arranged for delivery today Friday 8th. Just recd call from driver who will be with me by noon.”

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Posted 6 years ago

“Emailed them to say I wanted a sample that was not listed. They responded within 24hrs, saying they had added it for me there & then. I bought it, it was fantastic & I'm now ordering more, proper size tiles. Perfect customer service.”

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Posted 6 years ago

“I can’t thank Darren and Dan enough for all their efforts. We bought our tiles locally and unfortunately were a few short, on returning to the tile shop, we’re told they had been discontinued (5 weeks after buying them). The tile shop in question were most unhelpful and did little to help. After searching online my modern day knights had made enquiries and sourced these tiles for us. They constantly updated me. BRILLIANT SERVICE. I’ll definitely consider using them even though they’re not local. Thank you”

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Posted 7 years ago

“Brilliant services prompt curteous polite.and deliver on time. Very good”

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Posted 7 years ago

“Reliable, helpful.”

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Posted 7 years ago

“Service was quick and efficient.”

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Posted 7 years ago

“They service is outstanding, and everyone was so helpful and efficient. Thank you very much!”

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Posted 7 years ago

“Excellent customer service throughout. Items delivered quickly. Will use this company again”

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Posted 7 years ago

“Very helpful, were able to source the tiles I needed at a very good price. Quick delivery too”

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Posted 7 years ago

“Great price, delivered as promised and the tiles were in perfect condition.”

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Posted 7 years ago

“The tiles arrived promptly and there were no breakages.”

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Posted 7 years ago

“Extremely good service, especially when i phoned asking questions / advice.”

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Posted 7 years ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 454 reviews