Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.74

4.7 Rating 452 Reviews

93 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.7

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 3rd July 2024

Atlas Ceramics (south) Ltd 5 star review on 17th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and knowledgeable staff who went out of their way even though I kept changing my mind. I also had to change the delivery date. Nothing was too much trouble.”

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Posted 4 days ago

“Dan always makes an excellent impression, he’s always on the end of the phone or email to help with orders, problems or added items required quickly last minute. Dan is forever going out of his way to make sure we get what we need when we need it thus keeping our jobs within the time allowed. Dan is also my go to contact for when I send customers into the shop, his knowledge is second to none.”

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Posted 1 week ago

“Clear Concise Definitions and application steps were all a DIYer needs. 80-year-old Vietnam Vet...Thanks!”

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Posted 1 month ago

“brilliant customer service efficient helpful good product definitely will use again and recommend”

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Posted 1 month ago

“Good helpful service”

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Posted 1 month ago

“The days I know I need to get in contact with Tom at Atlas Ceramics are the days I know I will have a great service. The efficiency and warmth I receive via email and telephone are second to none. Furthermore, the competence and organisation of Darren's accounts system is mind-blowing. I have never come across a company that is run so smoothly and efficiently and I become excited every time I get to deal with either Tom or Darren.”

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Posted 1 month ago

“I've been using Atlas for all of my tiling needs for the last 17 years. Tools, tiles and materials all top quality and reasonably priced. Mike and his team always go above and beyond to provide a professional, friendly service.”

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Posted 1 month ago

“Brilliant quality and selection of tiles and ancillaries, Tom & Richard were very professional and knowledgeable with any questions I had to ask, would highly recommend to everyone”

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Posted 1 month ago

“Darren went above and beyond when I turned up with a dead phone that had all the details of the tiles that I wanted to purchase. His knowledge was excellent and he found the required tiles with the briefest of description. I would not hesitate in using Atlas Ceramics for future purchases. Even though it is a 25 min drive from home. Good price. Quality product.”

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Posted 1 month ago

“Needed 4 extra tiles for an installation, Darren and Tom sorted on the same day! Excellent service Harlequin Bathrooms, Salisbury”

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Posted 1 month ago

“We had outstanding service from Dan and Tom at Atlas. Both were super helpful and accommodating despite my taking ages to decide and having lots of questions. They have lots of options to choose from and if you can’t find anything you like they will work with you to source alternatives. So glad we have such a great tile shop locally. I have no hesitation at all in recommending Atlas.”

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Posted 1 month ago

“Excellent service as always from Atlas, great range of tiles and also had them in stock meaning I could take them with me saving time with a second trip. This is the third time I have used Atlas Ceramics (South) Ltd. Great to have a local independent business like this in New Milton who have a fantastic showroom and stock.”

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Posted 1 month ago

“good range of products to choose from friendly and helpful staff efficient in dealing with any issues would definitely recommend”

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Posted 1 month ago

“I searched everywhere but just couldn't find a tile that suited my new kitchen, until I called into Atlas Ceramics. They choose their stock so the selection is varied and different to anywhere else. Very friendly, helpful staff, who go the extra mile for their customers. Absolutely delighted with my tiles, perfect match and make my new kitchen complete. Great value for money. Thank you, I will definitely use and recommend Atlas again.”

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Posted 1 month ago

Thank you Maggie for your wonderful comment, we are all so please that it looks stunning. Have a wonderful Christmas. From All At Atlas x

Posted 1 month ago

“Arrived safely and quiackly.”

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Posted 1 month ago

“I contacted Darren for some sample tiles and he couldn't be more helpful. I had them within a couple of days. Great ranges to choose from and speedy delivery. Would highly recommend.”

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Posted 1 month ago

“Always helpful”

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Posted 1 month ago

“Excellent customer support. Tom was so helpful. The product was delivered really quickly and met all expectations.”

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Posted 1 month ago

“Tom and Daren helped me enormously, efficient and helpful! I would recommend the company to anyone needing this service.”

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Posted 1 month ago

“Excellent service from start to delivery one hiccup with delivery but this was rectified and sent out by a courier. Tiles arrived next day.”

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Posted 2 months ago

Atlas Ceramics (south) Ltd is rated 4.7 based on 452 reviews