Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 913 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

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Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer experience! Order and delivery process very smooth; and the chair I bought is superb. Thank you”

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“The chair was damaged when it arrived. I spoke to the company and they arranged for it to be picked up, no argument and I received a refund as soon as they received the stock back. I will be buying a replacement from them. Total confidence”

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“I was very pleased with the service at your office, and the range of chairs available. The chair arrived safely as promised and I'm sitting comfortably now writing this review!”

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“Lisa in Customer Support has been incredibly efficient and helpful with sending out a replacement backrest (wich unfortunately arrived snapped). Would recommend Atlantis Office to to others”

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“Order delivered on time. Excellent customer service. No complaints.”

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“Ordered Lumbar support chair massage chair. Pictures on website look good. Didn’t arrive on time. This chair is very tacky poor quality chair. It’s weak, the massage function is absolutely useless, just a gimmick. The arms of the chair don’t tighten properly so they are wobbly. If you want to risk a purchase feel free. I would never use this firm again.”

Helpful Report

Hello, Thanks so much for your comments and sorry to hear you were unhappy with our service. As stated on our website we do need to allow 2-4 days for deliveries due to the courier delays caused by Covid. You were also informed of this via the confirmation email that was sent with your invoice. If there are faults with your chair we would be more than happy to look at correcting these for you. please contact us sales@atlantisoffice.co.uk.

“Absolutely over the moon with my purchase. Ordered desk was expecting 2-4 week delivery. Arrived 3 days later. A lot of companies could learn from Atlantis Office, customer service was fantastic. Well done”

Atlantis Office LTD 5 star review on 11th November 2020

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“Helpful & friendly advice, next day delivery - and a great new office chair. Thanks!”

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“Good display and choice of office furniture on site. Very helpful staff in choosing a chair to suit. Delivery was on time as promised. Chair fits the bill, is comfortable and well made. I would definitely use and recommend Atlantic Office in the future. Many thanks!”

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“Great selection of chairs at a good price and quick delivery”

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“Great chair, reasonably priced. Staff were friendly and helpful. Would definitely recommend!”

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“Great selection of office furniture. Excellent quality, and great customer service / support. However items were delivered incomplete and it required several e-mail and telephone connversations to actually receive the complete items I had ordered.”

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“I ordered a chair for my home office. Was very impressed by the quality of the product and the speed of delivery, ordered around 2pm and received it at 10am the next day”

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“Bought a combination unit code DO16/20. Instructions which came with it appear to be for about a dozen different cupboards none of which has the code DO20. I have assembled a lot of this type of furniture but I have never seen such poor assembly instructions.”

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“Desk arrived on time - good quality and good price”

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“Great Service! Had identified Teknik chair and desk and Atlantic made it happen at a good price. Thanks”

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“Great service. Staff extremely helpful in sorting delivery to the Isle of Wight. Would definitely order from this company again.”

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“Good company to deal with & very helpful. Product is excellent & delivery was very good. Excellent company.”

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“I needed a chair in a hurry but it took ages to chose which one as there was such a big selection! But I found a comfy one in my price range.”

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“Excellent service and outstanding communication from the staff. Found me the desk I wanted and kept me updated throughout the process. Will definitely use again as I need a chair now!! Highly recommended!”

Helpful Report

Atlantis Office LTD is rated 4.8 based on 913 reviews