Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 913 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

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Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered stool at the weekend. Lisa called & emailed first thing on Monday to say the black stool was out of stock but had a blue one. Colour not an issue so said yes. Rebecca emailed to say the stool had been dispatched but to give it 48 hours - it arrived today! It's not often that you get fantastic service but this business exceeded my expections by a long way. Thank you Lisa & Rebecca!”

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“Excellent service. Had ordered an office chair that was unfortunately not in stock. I got a reply the morning after I placed my order with some alternatives and I ended up getting a chair that was even better suited to me than the one I had originally intended to purchase. Will definitely use again and I will be recommending to others :)”

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“Very helpful. All delivered correctly with good communications.”

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“Ordered an i29 Mesh chair with ergonomic head rest. Had an online chat to discuss. Rebecca called me back to say even though I missed the 11.30 delivery deadline, my chair would be with me on the Monday. Prompt delivery, arrived at 1.30pm. This chair is just amazing.”

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“The chair I ordered arrived on on the scheduled time and in excellent condition. I love the chair, it is very comfortable and made a real difference in the current working from home environment. Website was easy to use and did not require me to create an account which I appreciate.”

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“Very good service”

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“Very fast and efficient service even in the middle of this Covid lockdown. Just what was needed.”

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“Really good quality and very quick efficient service, ordered one day and received the next”

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“A good price, prompt delivery & great customer service”

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“Brilliant service. Out of stock of my order so offered upgraded model at same price. Quick delivery. Great product. Would definitely use again.”

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“Very pleased with the chair and delivery service from Atlantis office ltd. The chair is just as described on their website and very well made.”

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“Atlantis Office were very helpful when I was trying to make a payment via PayPal. I rang the company and the staff member I spoke to noticed that my order hadn't gone through and suggested placing the order over the phone. The lady was very kind, courteous and explained everything. Putting my office chair together was tricky. Two of the rubber washers wouldn't stay in place and kept falling into a groove. I manged to put everything together after getting advice from Atlantis Office but I'm not convinced I did a good job.”

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“This was the first time I have used Atlantis Office but I would recommend them. The website was easy to use and the delivery was fast and on time.”

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“Great desk. Good selection of sizes and fast delivery.”

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“I bought the Tuscan high back chair because I had been getting back ache from sitting in front of my screen for so long during lockdown home working on an unsuitable chair. I am delighted with it. No more pain! It supports my back really well. I can adjust the height & the flip up arms are very useful. It would be easier to assemble with 2 pairs of hands to support sections & align screw holes but is possible for one person. Delivered on time. Well done Atlantis! I would definitely use this company again.”

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“Overall I'm very pleased with Atlantis Office Ltd. I have been required to work from home recently, so a proper office chair is required. I wanted one with conventional legs, rather than a swivel mechanism on castors. Atlantis had various chairs available to fit the bill. I found the selection was broad; in terms of offering a choice of styles, materials, colours and prices. It was not, however, too broad. Looking for office furniture on the wider internet and trying to choose a chair from 10,000 or so models can be dispiriting - Atlantis's website selection does a lot of the weeding out for the customer, leaving him or her freer to focus on what's actually matters concerning the purchase. It saves a lot of time! Having decided on a model, I ordered and paid for the chair over the telephone, speaking to Joel. This was very easy. Delivery was made a day later. Unfortunately there was a mix up and I received the wrong chair! I called back and spoke to Joel again and was very pleased with his response. I was supplied with the correct chair the following day, and the wrong one was taken away shortly afterwards. The chair I have now, the one I wanted, is nice to sit on and sturdily built. The price seemed fair, delivery was swift and worked as it should have done. Service was very good overall and, as was proved here, using a specialist often really comes into its own. I would certainly recommend Atlantis.”

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“Excellent product and super customer service. A small problem which occurred during delivery was rectified within 18 hours! Would recommend very highly”

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“Excellent product, brilliant customer service, I would definitely recommend :)”

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“Quick delivery and even gave a small discount to price match a competitor. Easy to get a hold of too thanks to their love chat service. Can't fault them.”

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“Found the whole process so easy. Great chair, great service and would highly recommend to anyone.”

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Atlantis Office LTD is rated 4.8 based on 913 reviews