Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 908 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

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Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic company! A customer service that does it’s best for, and looks after, it’s customers. Good prices and offers. Delivery was earlier than predicted and within my tight time schedule. Now ready for AGM 👍😀”

Helpful Report

“The product itself is very good, can't complain, however there was an issue with the delivery. The product was due to to arrive within 2 working days, I placed the order on a Sunday in anticipation of getting it on the Tuesday as I knew I wouldn't be able to accept delivery on the Wednesday. I place the order on Sunday and on Monday I got a phone call telling me they would deliver on Tuesday, perfect. However, there was no delivery on the Tuesday. On Wednesday I phoned up enquiring what happened and apparently their system was having problems so I was told they would phone me back. A little later I got a phone call from the delivery driver telling me they were attempting delivery but there was no answer. This is why I ordered to get it on the Tuesday, I even put a note on the order saying should there be any delays with the delivery I would not be able to accept delivery on the Wednesday. The delivery driver said he would see of a neighbour would accept delivery and 2 minutes later I got a text from the driver saying he had managed to leave the product with a neighbour. Product 5/5 Customer service 5/5 Delivery 2/5”

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“It was atricky situation with deliveries etcbut Atlantis dealt with me very fairly. Very grateful to them and their courteous staff. Would definately deal with them again.”

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“Very efficient service from order to delivery.”

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“excellent service, quick delivery, chair very comfortable & easily assembled”

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“A few small hiccups in ordering, however, these were dealt with in a professional manner by Atlantis staff who communicated promptly to rectify my order. I am happy with my purchase experience!”

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“Chair is very comfortable and worth the wait. There was a bit of a delay and dome confusion with the delivery but got there in the end - hence only 4 stars.”

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“A decent chair for the money. Only issue to stop it being 5* was that one of the screws didn’t line up and it was the devils own job to get it assembled because of this”

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“I had a problem with a chair arm on a chair bought from another Company. I contacted Atlantis Office LTD who happened to sell the same chair sold. My problem with getting replacement parts was dealt with swifty and professionally. I am one happy customer. Thanks Atlantis.”

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“Excellent service, nice desk and friendly staff ^_^”

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“The staff at Atlantis have been prompt, helpful and delightful. The product was received timely and well packaged, the chair is of very sturdy construction, albeit one of the bolts does not fully thread into one of the holes that attach the back of the seat to the base, I haven't felt any lean or wobble in the slightest, a telltale sign of a poor choice of materials and design. I have recommended my friends the company as most of us are tall and stocky build, or, have all become sick of £150-£200 plastic office chairs or metal office chairs that aren't built up to standard for the non-petit operator, and don't stand up to use or time. I am becoming more certain that the next office chair purchase, should there need to be one, will be from Atlantis, and that it won't be for quite some several years, whereas it was barely 10 months with other 'standard' office chairs before. 10/10 from me, so rated 5/5 stars as that is the maximum on the survey, A big thank you to Atlantis Office and their team.”

Helpful Report

“Really great quality at a good price. More depth than a standard desk which is good so you’re not too close to the screens and plenty of space to work on. Feel very sturdy and looks great. It was a little tricky putting it together myself but would be no issue with two people.”

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“Very happy with the purchase, it arrived much sooner than estimated. The chair is of good quality and comfortable for the price, it was fairly easy to construct on my own.”

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“Ordered 3 office chairs, all came quick and had no complaints Had a small issue by me with the delivery and got a quick respond and was solved to my satisfaction.”

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“Delivered on time. Having assembled it, I am happy that it meets its description - it is a comfortable chair”

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“Good quality breakfast bar chairs at a competitive price Quick delivery by responsible delivery carrier Experience was all good”

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“Very strong and stable cantilever desk with good free delivery”

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“I had a positive experience purchasing from Atlantis Office online. Queries I made about my order and about the product itself were quickly answered. I am happy to deal with them again in the future.”

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“Very easy ordering, swift delivery and good product.”

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“Delivered as ordered and I used the deliver built service. Great seat and nice website with all the specs needed to choose a suitable chair. Good job guys and Merry Christmas!”

Helpful Report

Atlantis Office LTD is rated 4.8 based on 908 reviews