Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 913 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

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Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online agent was helpful and patient! I bought an executive office chair. It arrived earlier than expected. Excellent product and service. Thoroughly recommend.”

Helpful Report

“Exceptional service and quality. Very diligent indeed, contacting me within hours of placing the order to clarify one item that appeared to be a possible error, and to draw to my attention a missing digit in my contact phone number . Quality of the goods exceeded my expectations by a long way. Price was fair .”

Helpful Report

“I bought a new chair for my home office from Atlantis. It was out of stock, but they were great at offering me alternatives. I decided to wait for my original choice, and the Atlantis team kept me up to date with frequent communication on its status. Great customer service!”

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“Great company to buy from. Reception desk arrived as stated. We had a phone call to talk through it to make sure everything was right. Would definitely recommend.”

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“Great service and fast delivery. Unfortunately, the chair itself is pretty uncomfortable. There's insufficient padding at the front of the seat so my legs go numb, and I can't configure the back rest in any way that doesn't give me backache. Oh well.”

Helpful Report

Hi Adam, Sorry to hear this, if you'd like to contact us we can talk you through the controls of the chair to get it to fit. Atlantis Office 01206 586858

“Great Service and fair prices”

Helpful Report

Thank you for the review Paul!

“Fast delivery and excellent quality chair. Highly recommended.”

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“Very happy with the product and the prompt delivery”

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“Excellent service from showroom visit to delivery. Knowledgeable and helpful staff.”

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“Too long from order to delivery. It is still not here after 2 weeks.”

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“Quick delivery, competitive prices and huge choice of chairs for every budget”

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“Purchased a Louvre Home Desk, together with new replacement chair. Spoke to the staff on numerous occasions, and changed my mind several times. Nothing was too much trouble, irrespective of how many many times l called. Delivery firm (not related to Atlantis), caused a couple of problems. Not sure, but l thinks the ladies name was 'Lisa' she was very helpful, and managed to resolve any issues l had. Would certainly purchase other items in the future; very impressed. Shame l can only award 5 stars!!!”

Helpful Report

“I got the best service and great help from Lisa Jones, she helped me find the perfect bench desks for my office. she was patient and gave me a lot of options, when it came to sizes and different types of bench desks.”

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“Excellent, comprehensive range and competitive pricing, chair arrived quickly and safely in perfect condition. Very highly recommended.”

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“The chair arrived the day after I placed my order. I had a minor problem on delivery with an arm rest. This was resolved immediately to my satisfaction.”

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“Comprehensive show room, ordering on the web was easy as was the next day delivery. Chair was simple to assemble and is very comfortable.”

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“Excellent service my order came the next day, delivery driver was 10/10, was very easy to assemble and was exactly what I was after fits perfectly where I wanted it.”

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“Brilliant service, I used the wrong visa card the first time I ordered, they cancelled very quickly so I could order again. No fuss and fast delivery. Handy really as my old chair broke..”

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“the Atlantis Office chairs are great, all the staff are thrilled with them. They are very comfortable and provide great back support”

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“Everything was good up until delivery, the office seats were supposed to be delivered Friday 11th March 2022 but we received notification of a delay, and that they would be delivered instead Monday 14th March, no show on Monday and no update, arrived Tuesday mid morning, no further reasons for delay given? Good Job we had some spare chairs for our staff to sit on whilst they arrived?? I paid more for the chairs than other suppliers on the web, because of the delivery promise, was not worth much in this instance, would think again about using them?”

Helpful Report

Hi Paul We are so sorry about this, I have emailed you privately to explain what happened. Atlantis Office

Atlantis Office LTD is rated 4.8 based on 913 reviews