Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 908 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

Write Your review

Tell us how Atlantis Office LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service and fair prices”

Helpful Report

Thank you for the review Paul!

“Fast delivery and excellent quality chair. Highly recommended.”

Helpful Report

“Very happy with the product and the prompt delivery”

Helpful Report

“Excellent service from showroom visit to delivery. Knowledgeable and helpful staff.”

Helpful Report

“Too long from order to delivery. It is still not here after 2 weeks.”

Helpful Report

“Quick delivery, competitive prices and huge choice of chairs for every budget”

Helpful Report

“Purchased a Louvre Home Desk, together with new replacement chair. Spoke to the staff on numerous occasions, and changed my mind several times. Nothing was too much trouble, irrespective of how many many times l called. Delivery firm (not related to Atlantis), caused a couple of problems. Not sure, but l thinks the ladies name was 'Lisa' she was very helpful, and managed to resolve any issues l had. Would certainly purchase other items in the future; very impressed. Shame l can only award 5 stars!!!”

Helpful Report

“I got the best service and great help from Lisa Jones, she helped me find the perfect bench desks for my office. she was patient and gave me a lot of options, when it came to sizes and different types of bench desks.”

Helpful Report

“Excellent, comprehensive range and competitive pricing, chair arrived quickly and safely in perfect condition. Very highly recommended.”

Helpful Report

“The chair arrived the day after I placed my order. I had a minor problem on delivery with an arm rest. This was resolved immediately to my satisfaction.”

Helpful Report

“Comprehensive show room, ordering on the web was easy as was the next day delivery. Chair was simple to assemble and is very comfortable.”

Helpful Report

“Excellent service my order came the next day, delivery driver was 10/10, was very easy to assemble and was exactly what I was after fits perfectly where I wanted it.”

Helpful Report

“Brilliant service, I used the wrong visa card the first time I ordered, they cancelled very quickly so I could order again. No fuss and fast delivery. Handy really as my old chair broke..”

Helpful Report

“the Atlantis Office chairs are great, all the staff are thrilled with them. They are very comfortable and provide great back support”

Helpful Report

“Everything was good up until delivery, the office seats were supposed to be delivered Friday 11th March 2022 but we received notification of a delay, and that they would be delivered instead Monday 14th March, no show on Monday and no update, arrived Tuesday mid morning, no further reasons for delay given? Good Job we had some spare chairs for our staff to sit on whilst they arrived?? I paid more for the chairs than other suppliers on the web, because of the delivery promise, was not worth much in this instance, would think again about using them?”

Helpful Report

Hi Paul We are so sorry about this, I have emailed you privately to explain what happened. Atlantis Office

“Splendid Faux Leather swivel chair delivered, assembled and working well. I have had a similar chair for a few years, and the support was getting a bit loose, the hydraulic height adjustment a bit leaky and the leather was rather worn through constant use -- So I bought an exact replacement. Say no more! Good chair for 150 KG man”

Helpful Report

“ATLANTIS OFFICE was great and very helpful service was good the chair was well packaged all in all great.thank you from graham.”

Helpful Report

“We ordered some office chairs from Atlantis. Excellent product and outstanding customer service. Lisa has been very helpful and quick to reply to all of our enquiries.”

Helpful Report

“Ordered a chair back in December 2021, we are now in March 2022 and have still not received it. Keep being told delivery postponed and being offered a different one, just want the one we ordered. To add insult to injury, my card has been debited for the full amount. I OBVIOUSLY CANNOT RECOMMEND THIS COMPANY.”

Helpful Report

Hi, I am so sorry you feel we have let you down, we tried our best to keep you updated with the shipped dates but unfortunately, the ship was constantly being delayed at every port it stopped at, which in turn delayed your product from arriving in the UK. We did on more than one occasion offer you a different product or a refund. Regarding having your card debited, we cannot hold a product (as it gets allocated to you) without payment. As soon as you asked for a refund we issued it on the same day, which was after you wrote this review, it would have been nice to get in touch with us to tell us how you are feeling before leaving a 1-star review. Apologize again but this is not what to expect from us.

“Good communication, fast delivery, good price. Thanks”

Helpful Report

Atlantis Office LTD is rated 4.8 based on 908 reviews