Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 919 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 919 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

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Anonymous

Anonymous // 01/01/2019

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“Atlantis offer great customer service. In trying to find and order my item, I emailed for info and received a response within 24 hours. An order was laced and the item was processed and dispatched swiftly. I only removed 1 star because DPD - the courier used - failed to deliver the item to my address. I received the usual 'customer not available' email from DPD, which wasn't the case because I work from home and have my desk positioned about 4 meters from my front door. DPD need to try harder or Atlantis needs to switch their courier firm.”

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“Fabulous quick, professional service. Will be keeping a note of this company for future use! We ordered an office chair and the whole process from start to finish was so easy.”

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“Ordering online was very quick and easy. Delivered ahead of time.”

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“Member of staff was very helpful and friendly. Very good selection. Prompt delivery. Would definitely use again .”

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“First time purchase of an office chair (Osprey Grey Leather High Back Executive Office Chair). Product is great, very comfy and easy to put togeather. Atlantis were easy to deal with and good communication via email or over the phone. I did have a bolt missing on arrival but i believe this to be the fault of the delivery company as the box had clearly been man handled quite a bit. Delivery driver left the box upside down and there were tears in it which i why i think a bolt fell out. However, Atlantis were very quick to send me out a new bolt no questions asked. Overall really happy”

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“EXCELLENT SERVICE AND GOOD QUALITY PRODUCTS”

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“After a very lengthy search for a large persons chair, i chose the Hawk XL chair from Atlantis Office, the chair arrived next day, as promised, was very easy to put together and is very comfortable, it looks very well made and some extra reinforcement in the connection between the seat and back rest seems great, only time will tell whether it will stand the test of time”

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“Have used this chair daily since purchase, Completely satisfied with the comfort and posture support it provides. Straightforward to assemble and very competitively priced. The included delivery was both timely and helpful by "Furdeco Service" My best recommendation is "I would buy it again".”

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“Great service throughout! The chair purchased arrived the next day and Katy was especially helpful.”

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“Very good communication and service! Quality product delivered on time! Very pleased!”

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“Katy was very pleasant and helpful and even opened up the showroom for me to try some chairs. The chair arrived on schedule and I'm very pleased with it. I would highly recommend Altantis Office.”

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“The chair I had chosen was out of stock. Offered an alternative at no extra cost - Arrived on time, easy to put together and I love the tan leather”

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“So pleased with the quality of the chair. Additionally, their customer service is excellent. I had an issue with my order and they were quick to offer a very acceptable solution. Highly recommended.”

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“Ordered a leather chair from Atlantis, communication was good, chair arrived very promptly and I'm pleased with it, a good quality product. Would recommend this company.”

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“Excellent customer service, and rapid delivery. The chair seems of good quality.”

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“Excellent Website. Ordered one day and delivered the next. What better.”

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“Really pleased with the chairs, as described and at a very competitive price.”

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“Great service - I was having problems with making online payment so called and they picked up my order straight away and took payment over the phone. The chair arrived within 2 days and is lovely quality. The porters are all really happy with it. We opted for one that is made for 24/7 use and to take a heavy weight, time will tell if it's as good as it says it is. So far so good though. Would recommend.”

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“good quality product. The transport box was damaged by delivery co. could be stronger”

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“Goods delivered quickly. One part faulty but replacement arranged and delivered just as quickly. Excellent company to deal with.”

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Atlantis Office LTD is rated 4.8 based on 919 reviews