Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.83

4.8 Rating 920 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlantis Office LTD:

Office Seating & Furniture Company based in Colchester, Essex

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

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“Bought a combination unit code DO16/20. Instructions which came with it appear to be for about a dozen different cupboards none of which has the code DO20. I have assembled a lot of this type of furniture but I have never seen such poor assembly instructions.”

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Posted 4 years ago

“Desk arrived on time - good quality and good price”

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Posted 4 years ago

“Great Service! Had identified Teknik chair and desk and Atlantic made it happen at a good price. Thanks”

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Posted 4 years ago

“Great service. Staff extremely helpful in sorting delivery to the Isle of Wight. Would definitely order from this company again.”

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Posted 4 years ago

“Good company to deal with & very helpful. Product is excellent & delivery was very good. Excellent company.”

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Posted 4 years ago

“I needed a chair in a hurry but it took ages to chose which one as there was such a big selection! But I found a comfy one in my price range.”

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Posted 4 years ago

“Excellent service and outstanding communication from the staff. Found me the desk I wanted and kept me updated throughout the process. Will definitely use again as I need a chair now!! Highly recommended!”

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Posted 4 years ago

“Very pleased with the quality and comfort of the chair I purchased. Chair delivered on the given date. Service received was excellent.”

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Posted 4 years ago

“Great communication and fast shipping”

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Posted 4 years ago

“Excellent communication. Delivered on time and chair is excellent quality. Would recommend.”

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Posted 4 years ago

“Good choice of items, quick delivery of a quality product. An after sales problem that occured was quickly and very efficiently sorted. An overall good experience dealing with Atlantis Office Ltd and therefore I would recommend them highly”

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Posted 4 years ago

“Although chairs were out of stock, I was kept informed by Atlantis and offered an alternative. I decided to wait and they still kept me informed of any further delays. The chairs once they arrived were in good condition and I am very pleased with them.”

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Posted 4 years ago

“I was very please to see that Atlantis Office actually had a show room within easy driving distance of home. I had seen the chairs I thought would be OK on line but a chair has to be comfortable as it is going to be used regularly. Comfort is impossible to establish on line. The showroom was bright and full of chairs, desks etc so plenty of options should my chosen option proved unsatisfactory. I ordered two and they arrived the following day. Staff were both friendly and helpful. Long may they and other who maintain showrooms continue in business.”

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Posted 4 years ago

“Excellent company. Wouldn’t hesitate to purchase from this website again as the service was spot on and I’m exceptionally pleased with the desk - way higher quality than Ikea for a similar price.”

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Posted 4 years ago

“Customer service excellent.”

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Posted 4 years ago

“The Iris chair in action providing comfort when writing a long dissertation - thank you it’s helped relieve his backache a treat!”

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Posted 4 years ago

“Raymond Taylor Tue, 10/06/20 11:16 am Message: Hi Bex Superb service thank you, order placed before 15.30 Mon arrived 9am Tues brilliant . Owain can now finish his dissertation off in some comfort he said it’s great for stopping his back ache Many thanks Ray”

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Posted 4 years ago

“Easy to use website. Very quick delivery. Excellent product.”

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Posted 4 years ago

“Ordered 4 x office chairs and they are great quality and arrived quickly. Very reasonably priced too.”

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Posted 4 years ago

“My initial visit to the showroom was very good. The staff were polite and helpful. The product, however, was broken on arrival, looking and feeling like a second-hand product. Communication was poor both within the company itself and with me the customer. They did provide a full refund but the experience overall was poor.”

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Posted 4 years ago

Hi, we are really disappointed in this review and think it's very unfair. The chair arrived and unfortunately, the mechanism seemed faulty, we instantly arrange a new mechanism to be sent out and also said "bring it in and we will fix it for you", which you originally said you were happy to swap it over, later on, that day you said you didn't want to keep the chair and asked for a refund instead, we said that was no problem, and instead of making you re-packaged the chair and wait for a courier, we offered to send our own van to pick it up built and we would re-packaged and send back to the manufactuer. A text was sent while on the route and we collected it at 17:00pm and you sent an email chasing for the refund less than 2 1/2 hours later at 19:30pm before we had even returned to the office. Which again we replied to that night to confirm what would happen. The chair was checked and the refund processed less than 48 hours of collection. I am confused about what the poor communication and was in any of the processes.

Posted 4 years ago

Atlantis Office LTD is rated 4.8 based on 920 reviews