Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 913 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

Write Your review

Tell us how Atlantis Office LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - assistance with out-of-stock chair and replacement - Item arrived on the delivery date stated.”

Helpful Report

“Chair was delivered on correct day and appears to be of good quality”

Helpful Report

“I'm so pleased with the office furniture that I bought for my home office, the quality of everything that they provided is excellent. They had everything I needed in stock and it was delivered within 48 hours (I placed the order on Sunday so that's in effect next day delivery). When I contacted them regarding delivery they were also very helpful. Another point is their website, which is very clear with plenty of photos and a very extensive list of items in stock. The clear photos is actually very important as sometimes it's hard to tell how well constructed some desks are, and there are some very cheaply made ones out there on the internet. I thoroughly recommend Atlantis Office for home and business needs.”

Helpful Report

“Excellent service and very responsive when we had a small issue, product as described delivery prompt and packaging completed with care. Special thanks to the aftersales lady who resolved a small issue and kept me informed - a credit to your business!!”

Helpful Report

“I made a list of chairs I wanted to look at and the Sales Manager was extremely helpful. The chair I most wanted to look at was available at their showroom and I purchased it that day.”

Helpful Report

“The ordering process was simple. The office chair arrived by courier, and we found on installation that 2 screws were missing for one of the arms, plus no instructions on how to tilt the chair. However, Atlantis were very speedy and professional with their response. The screws duly arrived, and we were told how to tilt the chair. We suggested they include this part in the written instructions for future people. The chair is good quality, and we are very pleased with it.”

Helpful Report

“Simply to order and the price was great. Kept informed from when the order was placed to when it would be delivered.”

Helpful Report

“Very impressed with both the quality of the chair, the value for money and the extraordinary speed of delivery. Quoted 3-5 days and was astonished when it arrived the next day.”

Helpful Report

“Product as expected, good quality, delivery drivers got lost but eventually found the place, to be fair post code didn’t exist on google maps.”

Helpful Report

“Good quick service, no issues at all and I would not hesitate to use this company again.”

Helpful Report

“Delighted with office chair. Delivered rapidly. Excellent service.”

Helpful Report

“I ordered a couple of Novogratz units for our newly built garden room and the prices were good as was everything else. The units arrived promptly, I was kept well informed and they were packaged excellently. I would definitely recommend Atlantis Office!”

Helpful Report

“We ordered boardroom chairs for our new office from Atlantis. Joel was fantastic. Very quick in responding and providing all relevant details. The install was seamless. Would highly recommend. Thanks Joel!”

Helpful Report

“Great....Perfect no problems....would recommend”

Helpful Report

“Atlantis offer great customer service. In trying to find and order my item, I emailed for info and received a response within 24 hours. An order was laced and the item was processed and dispatched swiftly. I only removed 1 star because DPD - the courier used - failed to deliver the item to my address. I received the usual 'customer not available' email from DPD, which wasn't the case because I work from home and have my desk positioned about 4 meters from my front door. DPD need to try harder or Atlantis needs to switch their courier firm.”

Helpful Report

“Fabulous quick, professional service. Will be keeping a note of this company for future use! We ordered an office chair and the whole process from start to finish was so easy.”

Helpful Report

“Ordering online was very quick and easy. Delivered ahead of time.”

Helpful Report

“Member of staff was very helpful and friendly. Very good selection. Prompt delivery. Would definitely use again .”

Helpful Report

“First time purchase of an office chair (Osprey Grey Leather High Back Executive Office Chair). Product is great, very comfy and easy to put togeather. Atlantis were easy to deal with and good communication via email or over the phone. I did have a bolt missing on arrival but i believe this to be the fault of the delivery company as the box had clearly been man handled quite a bit. Delivery driver left the box upside down and there were tears in it which i why i think a bolt fell out. However, Atlantis were very quick to send me out a new bolt no questions asked. Overall really happy”

Helpful Report

“EXCELLENT SERVICE AND GOOD QUALITY PRODUCTS”

Helpful Report

Atlantis Office LTD is rated 4.8 based on 913 reviews