Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.83

4.8 Rating 920 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlantis Office LTD:

Office Seating & Furniture Company based in Colchester, Essex

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service at showroom and by phone. Great selection of chairs. Some issues with delivery, although I understand they are currently changing courier.”

Helpful Report

Posted 4 years ago

“The chair initially cane faulty and damaged. The atlantis team were fantastic and had replacements sorted within 30 minutes of contacting them. The chair it's self is very robust and extremely comfortable, I would definitely recommend it to any big and tall people out there”

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Posted 4 years ago

“Excellent product and fantastic all round service, Thank you very much”

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Posted 4 years ago

“Great customer service - they double checked the stock level with the manufacturer prior to my placing an order to be sure that their stock records were correct (as I wanted to avoid any potential delays). Fast delivery, despite being forewarned that there was potential for a couple of days delay due to covid. Item as described and intact. Very small patch of colour difference on seat (faux leather) - but not overly noticeable. Good assembly instructions included. Comfort, nice looking chair. Very happy with service and product.”

Helpful Report

Posted 4 years ago

“Order processing and delivery was excellent. Purhcased executive chair that I'm very happy with. Company kept me up to date with all aspects of my order.”

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Posted 4 years ago

“Tried several web sites for an office chair then came across this one which is in Colchester. Living within driving distance and finding a large choice of chairs I selected one. The same day received an email to say this is out of stock for 11 days and offered me an alternative at a slightly higher price but would offer this at the price for the first choice. Unfortunately this was not suitable. Again an email offered me another chair that again was slightly more expensive at the original price. This looked fine and now sitting on it and can confirm it is exactly what I was looking for. This all went very smoothly and efficiently with a quick delivery and had no need to visit the show room.”

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Posted 4 years ago

“Excellent communication. Chair is everything I hoped it would be. It's comfy, supportive and extremely sturdy.”

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Posted 4 years ago

“Great, friendly customer service, must mention Bex in particular. Communication from Atlantis Office was excellent, which is essential when buying on line. Our purchase, a Dallas office desk arrived when advised. It was superbly packaged. The quality of the parts which were well marked and also the factory machining made assembly very quick and easy. Once assembled this not only looks professional but is very sturdy and the detail of finish in the drawers and ease of operation is good. Well Done to the Atlantis Office team . We will shop with you again.”

Helpful Report

Posted 4 years ago

“Delivery was extremely quick and the email updates were efficient and reliable throughout. Despite the struggles of the pandemic, delivery/dispatch times were clear and reliable. Thank you!”

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Posted 4 years ago

“Very quick delivery and item was as expected”

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Posted 4 years ago

“The service was excellent and the desk was very good quality. Would deal with again nothing was to much trouble the staff get me well informed re delivery. Cannot praise enough. Thank you.”

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Posted 4 years ago

“Great service, very helpful on the phone. Quick delivery. 👍”

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Posted 4 years ago

“Very helpful with query made before purchase. Item totally as described.”

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Posted 4 years ago

“I visited the showroom where Joel was helpful . I 'phoned later with a couple of queries which Lisa answered and the chair was delivered as promised . After a week or so with the chair it has proved to be comfortable and trouble free .”

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Posted 4 years ago

“prompt delivery and replacement of faulty part”

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Posted 4 years ago

“Ordered L-shaped desk, matching small filing cabinet and two bookcases in oak. Arrived within a week and put together by ourselves. Very pleased with quality as everything is very sturdy, and a good price too.”

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Posted 4 years ago

“I wanted to purchase an office chair to use for home working. Atlantis had a great selection of chairs and I was able to try out the ones I was interested in. The assistant was welcoming, knowledgeable and helpful.”

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Posted 4 years ago

“I had some problems caused entirely by the supplier, not Atlantis. I had the pleasure of dealing with Bex about it - superb and cheerful customer service while we dealt with the issues and a perfect result. I would use Atlantis again!”

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Posted 4 years ago

“Always a great service. Very fast delivery and competitive price.”

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Posted 4 years ago

“Ordered a quality chair. It was delivered on time and is perfect.”

Helpful Report

Posted 4 years ago

Atlantis Office LTD is rated 4.8 based on 920 reviews