Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 913 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

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Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, friendly customer service, must mention Bex in particular. Communication from Atlantis Office was excellent, which is essential when buying on line. Our purchase, a Dallas office desk arrived when advised. It was superbly packaged. The quality of the parts which were well marked and also the factory machining made assembly very quick and easy. Once assembled this not only looks professional but is very sturdy and the detail of finish in the drawers and ease of operation is good. Well Done to the Atlantis Office team . We will shop with you again.”

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“Delivery was extremely quick and the email updates were efficient and reliable throughout. Despite the struggles of the pandemic, delivery/dispatch times were clear and reliable. Thank you!”

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“Very quick delivery and item was as expected”

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“The service was excellent and the desk was very good quality. Would deal with again nothing was to much trouble the staff get me well informed re delivery. Cannot praise enough. Thank you.”

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“Great service, very helpful on the phone. Quick delivery. 👍”

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“Very helpful with query made before purchase. Item totally as described.”

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“I visited the showroom where Joel was helpful . I 'phoned later with a couple of queries which Lisa answered and the chair was delivered as promised . After a week or so with the chair it has proved to be comfortable and trouble free .”

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“prompt delivery and replacement of faulty part”

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“Ordered L-shaped desk, matching small filing cabinet and two bookcases in oak. Arrived within a week and put together by ourselves. Very pleased with quality as everything is very sturdy, and a good price too.”

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“I wanted to purchase an office chair to use for home working. Atlantis had a great selection of chairs and I was able to try out the ones I was interested in. The assistant was welcoming, knowledgeable and helpful.”

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“I had some problems caused entirely by the supplier, not Atlantis. I had the pleasure of dealing with Bex about it - superb and cheerful customer service while we dealt with the issues and a perfect result. I would use Atlantis again!”

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“Always a great service. Very fast delivery and competitive price.”

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“Ordered a quality chair. It was delivered on time and is perfect.”

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“Very quick delivery, next day great thanks. Chair exactly as described. Customer support contacted 3 times and prompt response each time. Excellent service. Thanks very much.”

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“I recently ordered a desk from Atlantis Office Ltd, having found the item at a very competitive price online with other retailers. The item was out of stock at all retailers, but Atlantis office staff were able to provide an indication of when they expected more stock to arrive. I therefore called their office the day before that date to double-check they were still expecting to receive stock. Rebecca in the office was great in dealing with my response and So I placed the order online. The desk was delivered promptly the day immediately after stock was expected at the warehouse. i had been told to expect a delivery time of 1 to 3 days, so next day was impressive! On delivery, the outer packaging didn't have the greatest appearance to it, however, the desk was in perfect condition, protected by polystyrene within the packaging. The desk was put together really quickly with no trouble at all. I am one happy customer! Many thanks.”

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“Ordered three cupboards, a desk and a chair. Atlantis kept me updated with the progress of the orders and they all arrived in good time. The quality is excellent and the whole buying experience. very good. Will definitely buy from Atlantis again.”

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“Brilliant service, very quick turnaround , great staff excellent customer service and fantastic value”

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“Really good service. Very pleased with our furniture. Joel was especially helpful.”

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“I came upon the Atlantis showroom purely by chance and I am very glad that I did. My old studio chair was long past its best and as it was extremely uncomfortable I was looking to change it as soon as possible. In the Atlantic showroom there was a wide range of different chairs and I very quickly I found one that was very comfortable and suited my taste. I was very happy with the attention and advice that I received from the young lady who helped me make my choice. She was well-informed and very helpful. I am very pleased with the choice of chair that I made.”

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“Sorry forgot to add picture of unit we bought. Fantastic quality and value for money. Customer service, spot on. Sorted our query out in no time. Thank you”

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Atlantis Office LTD is rated 4.8 based on 913 reviews