Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.82

4.8 Rating 913 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

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Atlantis Office LTD 5 star review on 9th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with prompt delivery.”

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“I was very impressed with the young man that served me, and for his stamina and patience when I kept adding to the order. Thank You.”

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“Superb service, had a minor damage problem replaced item very next day, can't ask for more than that..”

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“Delivery arrived on time. Unfortunately we noticed a minor problem with the chair back, which we reported via email. We received a prompt response, the the chair back was replaced with no problem within two days. Excellent service. I would definitely recommend this company”

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“Furniture is as described and a perfect match to the other desks we have, good quality and easy to assemble. Unfortunately the edge of one of the desks was damaged on arrival which we indicated on delivery but no follow up has taken place.”

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“Great service from John. We are all happy with the delivery and excellent communication.”

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“Had to return an item. John and Rachel @ Atlantis Office were very quick to reply to my emails and efficient at organising the return + refund.”

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“Bought online but needed help, called in and get very helpful support. Fast and timely delivery too!”

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“Great company to deal with. My desk was delivered the following day as promised and because the chair I had also bought was not in stock, this money was refunded to my card in 2 days. Will purchase again from them.”

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“We ordered two desks for next day delivery in early December. We waited in all day but the desks didn't arrive. After discussion with Atlantis it appears that the couriers they used can't actually guarantee next day delivery if they are busy :(. Atlantis offered a back support as compensation which we had no use for. No financial compensation was offered. On a positive note the desks are of a high quality and we're really pleased with them, just don't rely on getting the promised next day delivery.”

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Hi, We are really sorry, couriers are normally brilliant and deliver next day but during the Christmas period it just got delayed within the transport depot, this was completely out of our hands. We are sorry this did not get delivered within 24 hours but we are glad you love your desks. - Atlantis Office

“Satisfied Customer. Great product, good Service, Delivery info great, info chain too. I recommend Atlantic Office, and will use them again next time. Steve Watson”

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“Ordered and delivered assembled with no packaging in an expedient two days very satisfied with the service plus we were able to see st a glance that the item was in perfect condition and working as expected”

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“Excellent service - easy to order and arrived when advised - was exactly what we wanted so first class service”

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“Excellent service from visiting the showroom to delivery.”

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“Ordered on Saturday arrived Tuesday, excellent.”

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“Joel, one of the directors I believe, was extremely knowledgeable and helped my wife and I identify the items needed to fit out my wife's craft room. In particular he was very helpful in advising my wife regarding the most suitable office chair to maximise back support and minimise shoulder strain. Items were delivered on time and were really well packed. Super service”

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“great chair and even better service. many thanks.”

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“Great communication, fast delivery, no problems, will order again.”

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“Lovely chair delivered very quickly as stated. Although there was a fault with the chair, the replacement arrived next day and original also collected. Excellent customer service and after sales.”

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“Excellent Service. Ordered quite late in the day but still received all the help i needed and they managed to ship my furniture out for next day. We were very impressed. We were let down by a prominent online furniture retailer who we would never use again. I would highly recommend Atlanis Office. Thank you very much for your help!”

Helpful Report

Thank you very much for the review, we know it can sometimes be a last minute job, we will always do our best to achieve what is asked of us and we're always pleased when a customer is happy! (means our job is complete!) - Atlantis Office

Atlantis Office LTD is rated 4.8 based on 913 reviews