Aston Hearing Services Ltd Reviews

Name: Aston Hearing Services Ltd
Address: Aston Hearing, Flint Barn Court, Church Street, Amersham, Buckinghamshire
Rating: 4.87

4.9 Rating 231 Reviews

97 %

of reviewers recommend Aston Hearing Services Ltd

Company Reviews

Metrics

Info

4.9

Based on 231 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

madalene@astonhearing.co.uk

Location:

Aston Hearing,
Flint Barn Court, Church Street,
Amersham
Buckinghamshire
HP7 0DB

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Aston Hearing Services Ltd 5 star review on 25th March 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of Aston Hearing for several years now and from day one, been totally impressed by the first class customer service and after care provided. Due to a combination of the natural ageing process and many years working in a noisy environment, my hearing has slowly deteriorated to the point that I require hearing aids. I was, and still am somewhat embarrassed at needing to wear aids. Duncan has always been patient and understanding and able to advise on suitable 'hidden ' devices. Following very thorough investigation and fitting, I have devices which are virtually invisible when being used. I no longer have the TV at the highest volumes and my confidence in many social situations has increased. A very sincere Thank you to all at Aston Hearing”

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Posted 7 years ago

“I was in dire need of treatment for an acute fungal ear infection and a good resolution was clearly beyond the expertise of my local GP surgery. A hospital appointment seemed only a distant prospect and Dyno Rod was only briefly considered. Sereta cleared out the offending gunk expertly and painlessly and chose an appropriate medication, which together proved extremely effective. With follow-up visits to Aston Hearing and sound advice, I am so glad that I found them when I did.”

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Posted 7 years ago

“Everything was so thorough and all was clearly explained.”

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Posted 8 years ago

“Excellent customer care”

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Posted 8 years ago

“Excellent service and professional care from all the team.I cannot recommend them highly enough.”

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Posted 8 years ago

“They are extremely efficient and helpful. They are also friendly and caring putting you at ease as soon as you enter their premises.”

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Posted 8 years ago

“Duncan has looked after me for many years. I have a Handicaped Hand which make things difficult He has been very patient indeed with me, and he his always there for me. How lucky am I”

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Posted 8 years ago

“I have a very long history with Aston Hearing. I was first introduced to them through my work as a School Secretary at a Special Needs School for Hearing Impaired children in Buckinghamshire. Their kindness and understanding of my problems were reassuring, comforting and extremely helpful. There as no pressure to buy a hearing aid - just an honest assessment of my needs. Since those early days I have had several hearing aids from them as the technology has improved and have benefitted from their honest and trustworthy advice. I have no hesitation in totally recommending them.”

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Posted 8 years ago

“Very good service, patience, understanding, not treated as a "patient" or a "customer", but with genuine interest.”

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Posted 8 years ago

“Excellent practice and quality products - the two key elements combined to provide customer focus and satisfaction! Do this in a friendly and uncomplicated style and you see why the Aston Hearing team has award-winning success. Then do this in a world where clients can enjoy enormous lifestyle advantage from their investment and then it earns five star recognition!”

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Posted 8 years ago

“Having repeatedly tried (and failed) to book an appointment with my GP I read about microsuction wax removal in the excellent Aston Hearing magazine. Contacting Aston in Thame was simple and I was given an appointment on the same day. Sereta was welcoming, reassuring and the whole experience was highly professional. I thoroughly recommend this service to anyone who reqires ear wax removal the quick and easy way!”

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Posted 8 years ago

“Aston Hearing is more concerned with ensuring that your hearing experience is the best it can be for you personally rather than trying to sell the latest (and most expensive) hearing aids. I am a person who is welcomed at Aston Hearing not just another customer and all the staff are friendly and helpful. Having moved away to Dorset and briefly experienced another hearing aid supplier I very soon learned my mistake and gratefully moved back to Aston Hearing. I shall not be moving away again!”

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Posted 8 years ago

“Duncans' knowledge of new cutting edge hearing aid technology along with his ability to identify to my personal requirements has changed my life.”

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Posted 8 years ago

“Aston Hearing has always made my elderly, disabled husband feel he is the most important patient they have. The patience and tolerance shown in ensuring that his critical hearing loss is carefully and fully assessed and his aids "tweaked" by even the tiniest of margins gives me, his 24 hour wife/carer, such comfort. We leave our consultations with smiles on our faces and an enormous feeling of gratitude that they are always there at the end of the phone for any emergencies that might arise.”

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Posted 8 years ago

“Friendly, Helpful and knowledgable”

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Posted 8 years ago

“By giving their full attention to my problems”

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Posted 8 years ago

“With their dedication and understanding of my hearing loss they have improved my quality of life”

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Posted 8 years ago

“Great service and very friendly even if they did tell me off!”

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Posted 8 years ago

“My son has been suffering with Glue Ear for 2 to 3 years and was only being seen by the NHS. The NHS told us he would grow out of it and there nothing that could be done to help him. So in despair we decided to go along to Aston hearing after reading an article they had published about glue ear! Duncan was amazing and really did a full examination on my son. He was at total ease and actually really enjoyed the full experience. Duncan helped so much that his hearing improved. I know Glue ear comes and goes but Aston hearing are happy to just have quick look at my sons ears if i am worried that its returned and that in its self is priceless to me. I would 100% recommend Aston Hearing to anyone i know who has a child/ Adult suffering with any hearing difficulty.”

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Posted 8 years ago

“One is welcomed as if a part of this family business. There was no waiting or involvement with computers. Each part of the process you can feel part of as camera images show you each stage in detail. This is a friendly service that seems to want to help you. The end result will give more clarity and simplicity to your life by removing the intrusive and sum times noisy wax.”

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Posted 8 years ago

Aston Hearing Services Ltd is rated 4.9 based on 231 reviews