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Assots Reviews

4.7 Rating 1,681 Reviews
92 %
of reviewers recommend Assots
4.7
Based on 1,681 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Assots Reviews
Disappointed with the quality and not provided with any returns details or procedure. One to beware of!
Helpful Report
Posted 1 month ago
Ordered jacket sizing wasn't right as I ordered xl which I thought would be ok for a 12. Very small fitting and quality is poor zips aren't to good. Atfer 7 emaols to return i decided to keep and sell myself as to return to China too expensive. To he honest I didn't realise it was a Chinese site with the name been London elegance. I definitely won't be buying off this site again.
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Posted 1 month ago
Fabulous bags at such good prices, quality second to none. Really pleased with all four bags, two for gifts and two for me.
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Posted 1 month ago
Not received bag yet
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Posted 1 month ago
Great website and service
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Posted 1 month ago
Lovely quality bag and well designed
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Posted 1 month ago
I am very very pleased with this bag it is just what I wanted. Looks good and sits well across body.
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Posted 1 month ago
Good quality and well made handbag no hanging threads like some bags. Will purchase from Assots again. Delivery was quick.
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Posted 1 month ago
Lovely item and plenty of room, great colour too.
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Posted 1 month ago
Was disappointed with my bag it looked bigger than it was was quite small really
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Posted 1 month ago
Bought the missus a leather handbag for Christmas, she's over the moon with it. It was despatched immediately and I received the bag within a couple of days.
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Posted 1 month ago
I love that Assots are a British business and the quality of the leather used is good, beautiful colour too but what I am disappointed about is how it was packaged for delivery, the bag was folded rather than stuffed and sent in a larger package, presumably to save shipping costs, this has left a permanent crease in the leather across the bag which I’d hoped would disappear over time - no such luck and this has ruined the appearance of the bag, it’s also cut at the top, rather than finished properly. Rather disappointed customer.
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Posted 2 months ago
Excellent service
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Posted 2 months ago
The bag is beautiful and great quality but the packaging was rather dissapointing. I thought for the cost of the bag, it would have been sent in slighlty more luxurious packaging, rather than flat in a clear plastic bag, with no protection and sent in a cheap plastic envelope.
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Posted 2 months ago
Good quality and quick postage
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Posted 2 months ago
Great price on sale, my first assots purchase but would happily buy again, great quality and quick decent service.
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Posted 2 months ago
Despite the fact that I received an email confirming that my order was on its way, I then received a phone call saying that it was out of stock.
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Posted 2 months ago
Such quick efficient delivery
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Posted 2 months ago
Very good quality products, the service is excellenct. I didn’t wait long for my parcel to be delivered. I’m very happy to use you again, and to recommend your services.
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Posted 2 months ago
Lovely Bag, I am pleased. Quick deliver Well worth what I paid.
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Posted 2 months ago
Assots is rated 4.7 based on 1,681 reviews