Aspire Doors Limited Reviews

Name: Aspire Doors Limited
Address: Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex, Epping Upland
Rating: 4.56

4.6 Rating 721 Reviews

89 %

of reviewers recommend Aspire Doors Limited

4.6

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

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Aspire Doors Limited 5 star review on 27th January 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the bifold door panels was poorly finished and filler had broken out. I emailed Aspire Doors a photo and explained thevsitiation. My email didn't reach Aspire but as soon as they became aware of the problem they made stringent efforts to get in touch and offered to rectify the problem. As a result I wouldn't hesitate to recommend Aspire Doors to others and would definitely order from them again.”

Helpful Report

Posted 7 years ago

“Delivery within 7 calander days. When it comes to the pages showing the hanging arrangement, it should state "this is indicative - go ti next stage". The way the instructions are laid out (step by step) these diagramatic pages sit between these step by step instructions, leading the reader to believe that they must put the hinges on at that stage. Other than that....Great product and easy to install”

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Posted 7 years ago

“Great service, Josh has gone above and beyond. When my fitter let me down he came through! Doors look fab and saved about £1500 over companies who supply and fit!”

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Posted 7 years ago

“great service, fast delivery, lovely doors”

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Posted 7 years ago

“Excellent service everything was delivered on time and very helpful”

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Posted 7 years ago

“Really feel the doors are way over priced the finish on bifold not grt they will look ok for what i wanted them for but not worth £690. John mills birmingham”

Helpful Report

Posted 7 years ago

Hi John, We're sorry to hear that you're unhappy with your doors, but we feel it's important to point out that you bought white primed doors from us. White primed means they've had a primer applied in order for you to apply your own chosen top coat on. The doors are not supplied "finished", so to say that the finish on your doors isn't great is highly misleading to potential customers who may read this review. Please return our calls as soon as possible so we can discuss this with you. Regards, The Aspire Team

Posted 7 years ago

“We ordered 2 sets of doors for delivery to France, which arrived on schedule and at an extremely competitive price. Upon arrival we discovered that we'd ordered one door set incorrectly (completely our fault). Josh and the team worked tirelessly not only to arrange the delivery of a new, correct set but also the return of the incorrect doors which seeing as we are in France was a real logistical challenge. The team at Aspire Doors continued to give great post-sales service and were always happy to speak to us despite me being a nightmare customer. Now that everything has been sorted we are very happy with the quality of the doors and how easy they were to install. Many thanks to all! Would absolutely recommend.”

Helpful Report

Posted 7 years ago

“The frame you sent had the rebate cut out for the top and bottom bolt for a 100mm plate with a large hole to take the bolts, you also sent two tiny catches, that didn’t fit the holes. So we had to fill the cut outs due to time scales”

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Posted 7 years ago

“No phone call prior to delivery or email. Phone call made when driver was on the way”

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Posted 7 years ago

Hi Tracy, We're sorry to hear that our couriers weren't able to get through to you prior to delivery. As mentioned during our phone call today, they did try to call you the day before to book in delivery with you, but weren't able to get an answer. They decided to attempt delivery anyway with the hope that you might be in, calling again that morning and this time leaving a voicemail to notify you that they were on their way. While we regret your frustration at not receiving direct contact before your order arrived, our couriers were simply trying to get you your new doors as soon as possible, while attempting to contact you on the provided phone number which it unfortunately seems you are not always available on. Best regards, The Aspire Team.

Posted 7 years ago

“Ordered doors for job we were doing. Arrived in 3 days . I made mistake on door size so phoned to change size, got new doors next day. Great service”

Helpful Report

Posted 7 years ago

“I was delighted with the service, delivery and quality of my folding doors they arrived in France exactly on the day promised. Josh was good to his word and a delight to deal with.”

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Posted 7 years ago

“Great doors, delivery was great thanks to the driver”

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Posted 7 years ago

“Instructions were a bit vague but common sense shone through as they were an easy fit. They look great and even though I was on my own and the doors were heavy they went into the hinges first time with no drama. Question is would I buy them again -yes.”

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Posted 7 years ago

“Great looking doors for the price and delivered in next to no time.”

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Posted 7 years ago

“The doors are great quality. Frames are ok. Will need some archetrive as dont sit proud of a partion wall. Service and delivery excellent. Very accommodating. First class”

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Posted 7 years ago

“Excellent value and quality product.”

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Posted 7 years ago

“"Our patio doors look fantastic and the quality is great too. The customer service was excellent: there was a slight fault with a piece of the frame and the company managed to get a replacement on the same day. Highly recommended!"”

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Posted 7 years ago

“Was told the next day that nothing I wanted was actually in stock even though the web site was selling it.”

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Posted 7 years ago

Hi Belinda, As was explained at the time, another customer also placed an order overnight for the same product. As we had one item left in stock and their order was placed before yours, we are obliged to fulfill the earliest order. Like the vast majority of businesses, our new orders are not monitored throughout the night, they are entered into the system the next day and the available online products are adjusted accordingly. We contacted you first thing the following morning to make you aware of the issue, and refunded you immediately. As you placed your order just after 9pm and we called you just after 9am, you were notified and refunded inside 12 hours, despite the fact that your order was made over night. While we obviously regret the mutual disappointment that you weren't able to buy a product from us, we do not believe that the accurate details of this situation warrant a 1 star review of our company. Regards, The Aspire Team

Posted 7 years ago

“Helpful on the phone and delivered ahead of schedule”

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Posted 7 years ago

“Communication very good and helpful. Very fast delivery, 4 working days. WIsh there was more technical information and drawings of the door available before the order is placed as the threshold is quite deep. Also a shame it doesnt come in primed wood (3.6m folding) as an option. I would have also paid extra to have the final colour factory finished but this isnt available”

Helpful Report

Posted 7 years ago

Aspire Doors Limited is rated 4.6 based on 721 reviews