Aspire Doors Limited Reviews

Name: Aspire Doors Limited
Address: Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex, Epping Upland
Rating: 4.56

4.6 Rating 721 Reviews

89 %

of reviewers recommend Aspire Doors Limited

4.6

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

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Aspire Doors Limited 5 star review on 27th January 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Probably the worst set of bi-folds I have ever fitted.. No adjustment with any of the doors, the two end doors are supposed to be pivot doors but shocking idea in terms of fitting.. who wants 20mm gaps under there doors with the pivot brackets that are supplied!!! Wasn't impressed!!!”

Helpful Report

Posted 6 years ago

Hi Ben, It looks like you didn't actually purchase your doors from us due to the following: - This is an unverified review - We haven't had any recent orders from a Ben - There are no orders linked to the email address you used to leave this review - All of our bifold products are adjustable - Our bifolds don't have 20mm gaps underneath the doors. Kind regards, The Aspire Team

Posted 6 years ago

“Purchased a set on 4 internal bi-folding oak doors which came as described and look amazing.”

Helpful Report

Posted 6 years ago

Hi Lionel, Thank you for writing us a review. We're glad to hear you're pleased with your doors! Kind regards, The Aspire Team

Posted 6 years ago

“The doors were ordered and arrived”

Helpful Report

Posted 6 years ago

Hi, We're always sorry to hear frustration from a customer, but unfortunately as a business we cannot cover the costs of order errors that were not of our making. We add no profit margin onto haulage, so the £99 charge you were informed of is the amount involved in getting our courier to perform the swap over. While our refund policy states payments can take up to 30 days to process (like most refund policies), this is of course an absolute maximum; the vast majority of refund payments are made well within this time frame. With regards to the instructions, a digital version was immediately emailed to your builder as soon as he notified us that he could not find a hard copy. While we always value feedback from our customers, a one star review of our company does not seem reasonable given why a swap over was required. Kind regards, The Aspire Team

Posted 6 years ago

“Excellent post sales communication ensured delivery was timed to my schedule. Would recommend”

Helpful Report

Posted 6 years ago

Hi, Thank you for writing us a review, we're happy to hear you were pleased with your experience with us. Kind regards, The Aspire Team

Posted 6 years ago

“Doors and frames well made. Dimensionally accurate. Well packaged and delivered on time. Only complaint instructions are not clear.”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to give us your feedback. We're pleased to hear you're happy with your doors, and we'll take on board your thoughts about the instructions. Kind regards, The Aspire Team

Posted 6 years ago

“Doors are great but still waiting for my builder to install them .Sorry can't review it yet.”

Helpful Report

Posted 6 years ago

“Very prompt delivery and good value for great quality oak veneer doors.”

Helpful Report

Posted 6 years ago

Hi Helen, Thank you for taking the time to leave us a review letting us know that you're happy with your doors! Kind regards, The Aspire Team

Posted 6 years ago

“Good value product considering the niche size I required (3-leaf 6' opening). Delivery arrived at 9.30pm. No fixings supplied for the frame. Fitting the doors required various exotic tools including 24mm and 17mm flat router bits which I couldn't find for sale anywhere (at least not with a 1/4" collet). Instructions confusingly changed the layout geometry in each illustration requiring a lot of interpretation for a novice. No indication of which of the supplied fixings to use where. Some mismatch between instructions and included fixtures. Overall a nice product but difficult to install without professional tools and experience.”

Aspire Doors Limited 3 star review on 9th April 2018

Helpful Report

Posted 6 years ago

“We had originally ordered our french doors through B&Q and Tradepoint and were due a 2 week delivery from them. We weren't made aware until 3 days before we were due to begin our project we called and asked why we hadn't received a delivery date yet to be told that even though we had paid and ordered them, there was no stock of the doors, we wouldn't get a delivery and we would have builders on site with no doors. Thankfully we found Aspire Doors, I called them immediately and they had the doors in stock, not only that but I dealt with Josh who was incredible and arranged for delivery of the doors to us in 3 days, even in the snow! I cannot say enough for the incredible customer service, easy deliver and absolute pleasure to deal with, would highly recommend them to anyone.”

Helpful Report

Posted 6 years ago

“Bought an unfinished door set, Delivered within 3 days, My builder said that he had never had a set of doors with more fixings than you need and were very well made which made them very simple to put together and fit. He will be using Aspire Doors in the future. Good Quality / Fast Delivery / Great Price”

Helpful Report

Posted 6 years ago

Hi Mr Willment, Thanks for leaving us such a positive review! We're always glad to hear what our customers' installers think of our products. All the best, The Aspire Team

Posted 6 years ago

“Ordered my doors arrive two days later. Good communication excellent service. Delivery driver top guy.”

Helpful Report

Posted 6 years ago

Hi Michael, Thank you for taking the time to leave us your feedback! We'll make sure to pass your comments on to our couriers. Kind regards, The Aspire Team

Posted 6 years ago

“product was delivered quickly - with no fuss. Would use this company again.”

Helpful Report

Posted 6 years ago

Hi, Thanks for taking the time to write a review for us! We're very glad to hear that you're happy with your experience of buying from us, and we hope to do business with you again in the future. All the best, The Aspire Team

Posted 6 years ago

“I am very pleased with the Aspire doors, they are of a very high quality and really good finish. The delivery was also of the same quality and let us know when they would arrive, and called us and let us know the time as well. Thank you for your service. Mick Cross”

Helpful Report

Posted 6 years ago

Hi Mick, Thank you for taking the time to leave us a review, it's greatly appreciated. We're very happy to hear you're pleased with the doors you bought from us. All the best, The Aspire Team

Posted 6 years ago

“Fast delivery only took a couple of days from ordering. Having fitted several of these type of bifolds I found these to be very easy to set up.Doors certainly look nice now they're fitted. Excellent delivery service too, kept up to date by transport company and delivery driver.”

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Posted 6 years ago

Hi there, Thank you for taking the time to leave us such a positive review. We'll make sure to pass on your comments to our couriers! All the best, The Aspire Team

Posted 6 years ago

“They are a very professional company and communicated with me very well. I have used the company twice i bought the 5+1 set of bi-fold doors (very good quality and no drafts) in 2015 , they still look as new. I have just bought two sets of french doors, Josh was great on arranging delivery and advising on the sealant colour needed to match the new french doors to my current Bi-folds. I did lots of research on both occasions and found their prices to be very competitive”

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Posted 6 years ago

Hi Andy, Thank you for taking the time to write your review. We're very glad that you're happy with both the product and the price, and we hope to do more business with you in the future! All the best, The Aspire Team

Posted 6 years ago

“They arrived exactly on time as promised, the driver was very helpful and overall they look like a great product for the price. Looking around nothing came close to them, just what we were looking for.”

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Posted 6 years ago

Hi there, Thank you for making time to write your review! We'll make sure to pass on your comments to our courier company. All the best, The Aspire Team

Posted 6 years ago

“Service was quick and professional, easy online sales, they telephone with questions to ensure i was happy with everything. Would recommend.”

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Posted 6 years ago

Hi there, Thank you for leaving such a positive review, it's always great to hear that a customer would be happy to recommend us! All the best, The Aspire Team

Posted 6 years ago

“Good quality product and quick delivery time.”

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Posted 7 years ago

“doors are great but I am still awaiting the 2 timber keeps, upper and lower,which were missing. I emailed "Josh" on the 15th December with photos of the wrong ones which were sent me and he later told me on the phone that he would put them in the post that afternoon. i also emailed him last week (10th Jan) to ask where they were but heard nothing yet ,little bit rude,so getting a bit pi**ed off . call me on 07729104919 or at my workplace 01404891898 thanks REX”

Helpful Report

Posted 7 years ago

Hi Rex, Thank you for taking the time to leave us a review. We can confirm that your keeps were posted out the very day that Josh said they would be, so we're not sure why you haven't had them through. Josh actually responded to your email earlier this morning after being out of the office for a period of time so you should find that in your inbox. Kind regards, The Aspire Team

Posted 7 years ago

“The doors were delivered slightly later than forecast but that was due to a breakdown. They seem to be of very good quality and all went together well. The only concern I have is how glazing is replaced if it becomes cracked or broken as it seems to be moulded into the door and can’t be removed without wrecking the door.”

Helpful Report

Posted 7 years ago

Aspire Doors Limited is rated 4.6 based on 721 reviews