Aspire Doors Limited Reviews

Name: Aspire Doors Limited
Address: Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex, Epping Upland
Rating: 4.56

4.6 Rating 721 Reviews

89 %

of reviewers recommend Aspire Doors Limited

4.6

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

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Aspire Doors Limited 5 star review on 27th January 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt Delivery and hassle free. Thank you.”

Helpful Report

Posted 4 years ago

Hi Leslie, Thank you for writing us your review! We're really glad that you're pleased with the service you received from us. We hope you enjoy your new doors! All the best, The Aspire team

Posted 4 years ago

“Fabulous doors, really good quality, speedy delivery. Would love to attach a photo but still awaiting painting. Many thanks guys, will be in touch for matching items in the near future 👍👍”

Helpful Report

Posted 4 years ago

Hi Delphine, Thank you for taking the time to leave us your feedback! We're really glad to hear that you're pleased with the quality of your doors. We'd love to see some photos once they're painted! All the best, The Aspire team

Posted 4 years ago

“INSTRUCTION MANUAL ARE NOT VERY CLEAR. BIFOLD DOOR ARE NOT OPEN FULLY. NOT RECOMMENDED AT ALL. WASTE OF MONEY”

Helpful Report

Posted 4 years ago

Hi there, Thank you for leaving us your review. We're a little confused by your response though, as your only order with us was placed over 3 years ago. Are you sure it's our product that you're currently having trouble installing? Please give us a call and we'll help solve any issues you have. All the best, The Aspire team

Posted 4 years ago

“good quality doors joiner found them easy to put together and hang he had to look at the instructions for the top rail though but he said it was straightforward look good now they are up great price And free delivery terrific.”

Helpful Report

Posted 4 years ago

Hi Joe, Thank you for leaving us your feedback! We're very glad that you're happy with your doors now they're installed. All the best, The Aspire team

Posted 4 years ago

“Good quality door”

Helpful Report

Posted 4 years ago

Hi Lyke, Thank you for taking the time to write us a review! We're really glad to hear that you're happy with the quality of the door you bought from us. All the best, The Aspire team

Posted 4 years ago

“Excellent, personal customer service. A part was not quite right when sent out but called the phone number and they sent the replacement by 800 the next day for the builder to fit the frame. Quality doors, sturdy and well built! Defo recommend!”

Helpful Report

Posted 4 years ago

Hi, Thank you for leaving us your feedback! Our apologies again for the incorrect part, we're glad we could get you the replacement by early the following morning. We hope you're happy with the doors now they're installed! All the best, The Aspire team

Posted 4 years ago

“Great service and good quality . Will use you guys again . Thanks Amanda”

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Posted 4 years ago

Hi Amanda, Thank you for taking the time to write us a review! We're really glad to hear you were pleased with our service and the quality of the doors you bought from us. All the best, The Aspite team

Posted 4 years ago

“We shopped around online for our bifold doors. After reading some poor reviews for other providers I found Aspire who had good reviews. We were nervous about using a company we hadn’t heard of but we needn’t have worried. Excellent customer service as all queries both pre and post sales were answered quickly and professionally. Very attractive doors and if fantastic quality. Installation was pretty straight forward. Delivery was very quick. Would 100%. Recommend Aspire.”

Helpful Report

Posted 4 years ago

Hi Daniel, Thank you for taking the time to leave us your feedback! We're very glad that our reviews helped you decide to buy from us, and that you're happy with your doors now they're installed. All the best, The Aspire team

Posted 4 years ago

“After agreeing a delivery date, doors arrived promptly via a friendly courier, 1800mm wide external white bifold doors fitted in perfectly, and all of excellent quality and finish at an affordable, competitive price, thank-you”

Helpful Report

Posted 4 years ago

Hi Andy, Thank you for taking the time to write us a review! We're very happy to hear that you're pleased with the quality of your 1800mm Icon White external bifolds. All the best, The Aspire team

Posted 4 years ago

“I purchased a set of bi-folds 1800 wide in pre-finished softwood from Aspire. The price was very good and I collected the doors immediately after viewing them in the showroom. The sales team and the warehouse team were very friendly and helpful, supplying me with some additional dimensions to ensure that the doors will fit. The doors were fitted by a FENSA registered fitter who commented that the doors were well made and easy to fit. I have recommended Aspire to several people since installing these doors. The doors were needed to sort out a buyer's query on the sale of my son's house and from contacting Aspire to completion was less than a week. Much better than the 4-5 weeks everyone else quoted.”

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Posted 4 years ago

Hi Richard, Thank you for leaving us your feedback! We're very glad to hear you were pleased with our service, and that the 1800mm Icon White bifolds were able to help the sale of your son's house complete quickly. Many thanks, The Aspire team

Posted 4 years ago

“The doors were easy to put together and took a lot less time than I thought. For the price I think they are amazing value and once in place they look fantastic. They also arrived earlier than the 5 days. I recommend to all to to seriously consider buying your doors from Aspire. Fantastic. Amazing. Great value Mark Pearce”

Helpful Report

Posted 4 years ago

Hi Mark, Thank you for taking the time to write us a review! We're happy to hear you're pleased with your 3000mm Aspect Grey external bifolds, and that you found them easy to assemble and install. All the best, The Aspire team

Posted 4 years ago

“Great set of bi folds easy to assemble and fantastic quality! Very good customer service, I have ordered two set of doors from aspire and would highly recommend)))) Paul Goodall”

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Posted 4 years ago

Hi Paul, We really appreciate you taking the time to leave us your feedback! We're very glad to hear that you're happy with the Icon Oak Fully Finished and Aspect Grey external bifolds you ordered from us. Many thanks, The Aspire team

Posted 4 years ago

“Good customer service, good quality product. only just installed but seem to work well! Worth getting a good chippy as instructions are not perfect. Need someone quite experienced. But they were very good on the phone while installing etc. nice to talk to, good value, works well.”

Aspire Doors Limited 4 star review on 3rd March 2020

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Posted 4 years ago

Hi Gary, Thank you for taking the time to leave us your feedback and send across a few photos! We're glad we were able to clear up your installation queries over the phone, and hope you're happy with your 1794mm Repute White Primed 4 Light internal bifolds. Many thanks, The Aspire team

Posted 4 years ago

“Bought 4+0 configuration bi-folding doors, the quality of doors is good and it arrived within stated timescales.”

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Posted 4 years ago

Hi Surinder, Thank you for leaving us your feedback! We're very glad to hear you're happy with the quality of your 2516mm Repute White Primed internal bifolds. All the best, The Aspire team

Posted 4 years ago

“The service and doors are fantastic,from ordering the doors with Izzy to the doors arriving in a really quick time scale the whole experience was really 5 star nothing was too much trouble . i went for the sold oak vaneer finish i have attacehed a photo...I have never been so pleased and will defintatly recommend using Aspire again for any future projects. Thanks Aspire”

Aspire Doors Limited 5 star review on 27th February 2020

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Posted 4 years ago

Hi Ian, We're really appreciate you taking the time to write us a review and send across a photo of your doors! Your 3000mm Icon Oak Fully Finished bifolds look excellent installed in your home. Many thanks, The Aspire team

Posted 4 years ago

“I must stress my disappointment with Aspire Doors in their customer service following a complaint with their product. I purchased 2 x 4 door external bi-fold laminate doors just over 2 years ago and I'm extremely sad to say that they have shown signs of severe moisture ingress around the frame. I contacted Aspire to explain the problem but they informed me it was due to my lack of "maintenance" which they say should have included "keying back" the laminate and staining it at least once a year. Despite their website indicating that as I purchased pre-finsihed doors which had been factory treated and should last for 2 years prior to the need for maintenance, it was may failure to maintain the door which had led to the defect and therefore not worthy of a replacement. At no time was I given any information about how to "key back" laminate. When I explained to them about it only being 5 months after the 2 year recommended time frame for maintenance as indicated within their frequently asked questions on their website, they said this was weather dependent and as we had had so much wet weather recently, I should have known the doors would need a more frequent level of maintenance. My main complaint is that after only 2 years, although Aspire say I shouldn't need to treat my doors, I now have severe water ingress and they will not accept that after such a short period of time despite the weather this is unacceptable and are quite happy to blame my poor upkeep. I would like to make people aware that although a company will give you a high standard of service and delivery until they have your money, what makes a great company is their commitment to delivering and maintaining a good quality product especially after only a few years. I feel disappointed that a company can write unrealistic standards of maintenance online to ensure that if their product is substandard they can they blame you and fail to replace at their expense.”

Aspire Doors Limited 1 star review on 24th February 2020

Helpful Report

Posted 4 years ago

Hi Elaine, We're very sorry to hear of your disappointment in our service, especially following our prompt responses to your emails yesterday. We do not say that you must re-finish the doors at least once a year from your purchase date, but that they should be re-treated after 2 years then at least once a year after that. Our maintenance advice is by no means unrealistic or out of the ordinary, nor does this mean our products are substandard. You will find the same requirements to keep your warranty valid across all timber door suppliers. This is because finishes break down over time when exposed to the elements, so regular upkeep is needed in order to protect the timber underneath and prevent the type of water ingress that you've sadly experienced. All external timber needs to be re-coated routinely to keep it at its best, whether it's doors, windows or decking. You ordered your doors from us in the middle of 2017, so unfortunately this means your bifolds have gone for over 2 and a half years without any sort of treatment or upkeep, including the incredibly wet weather that we've been subjected to recently. This is what has led to the water ingress that you're starting to see, not inferior product quality. You also live within half a mile of the sea coast, so we're sure you're aware of the increased weathering that those environmental conditions cause. Our customer service team explained to you yesterday that keying back simply means a light sanding before applying your chosen touch up finish. We advised you how to go about re-finishing your doors which, if done immediately, should remedy the issues you're seeing by stopping any further moisture ingress. This is something that should already have been carried out, so we've not asked you to do anything beyond usual requirements. As mentioned in the emails yesterday, if you need any further advice on how to restore the finish on your doors then please don't hesitate to ask. Many thanks, The Aspire team

Posted 4 years ago

“We have not actually fitted the doors yet. However, If they are as good as the service we have received so far I'm sure we will be more than happy. Very helpful with any queries I had and delivery driver was outstanding. Thank you”

Helpful Report

Posted 5 years ago

Hi Mark, Thank you for taking the time to write us a review! We're really glad to hear that you were satisfied with our service, and we hope you're happy with your 4800mm Icon Fully Finished Oak bifolds now they're installed. Many thanks, The Aspire team

Posted 4 years ago

“Decided to use Aspire doors to order my internal bifolds as some of the other cheaper options had some poor reviews. The price was still fantastic and the doors look great now installed. I have to stress the importance of checking your order thoroughly before your fitter arrives as there was some slight damage to one of the frames caused by the courier. However, when I called about this, Izzy in the office was more than helpful and sent out the replacement parts which I had the next day. Very happy with the product and the customer service. Thank you”

Helpful Report

Posted 5 years ago

Hi Steve, Thank you for leaving us your feedback! We're very glad to hear our reviews helped you decide to buy from us. We hope you're happy with your 2361mm Repute Unfinished Oak internal bifolds. All the best, The Aspire

Posted 4 years ago

“Great price, great product. Helping to make our overall project what we want in style. Excellent response time when questions asked. We ordered the doors and these were delivered by a very friendly chap within 3 days. Amazing.”

Aspire Doors Limited 5 star review on 10th December 2019

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Posted 5 years ago

Hi Rob, Thank you for writing us your review and sending in a photo as well! We're glad to hear you're happy with your 3128mm Repute Unfinished Oak internal bifolds. All the best, The Aspire team

Posted 4 years ago

“Great doors, customer service excellent and friendly delivery driver. Very good service.”

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Posted 5 years ago

Hi, We really appreciate you leaving us your feedback! We've very glad to hear you're happy with the service you received from us. Many thanks, The Aspire team

Posted 4 years ago

Aspire Doors Limited is rated 4.6 based on 721 reviews