Aspect Maintenance Services Ltd Reviews

Name: Aspect Maintenance Services Ltd
Rating: 4.77

4.8 Rating 1,779 Reviews

98 %

of reviewers recommend Aspect Maintenance Services Ltd

Company Reviews

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4.8

Based on 1,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

About Aspect Maintenance Services Ltd:

Aspect is a property maintenance company with a difference. Our focus on customer service and technical excellence extends to every part of the company. Whatever your property maintenance needs, our highly skilled tradesmen will be happy to help 24/7. Whether you need a gas engineer or a plumber in London, look no further than Aspect.

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Phone:

02034116120

Email:

delene.dehaas@aspect.co.uk

Anonymous

Anonymous // 01/01/2019

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“Great engineer, arrived quickly and resolved the issue”

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(David Chapman) - Posted 4 years ago

“Very fast work, thanks”

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(David Chapman) - Posted 4 years ago

“""”

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(David Chapman) - Posted 4 years ago

“David came to the rescue when we had a small electric fire. He reassured us and safety got the electrics working again. Thanks”

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(David Chapman) - Posted 4 years ago

“Fantastic engineer”

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(David Chapman) - Posted 4 years ago

“We found Ed very reliable, respectful, hard working and communicative. He ensured that we understood the work he was undertaking, any additional work required, talking us through the reasons and determined solutions.”

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(Ed Murphy) - Posted 4 years ago

“Fantastic job with installing the power supply to our new hottub”

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(David Chapman) - Posted 4 years ago

“Would highly recommend aspect and David Chapman”

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(David Chapman) - Posted 4 years ago

“""”

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(Jack McDonald) - Posted 4 years ago

“Edit: I had initially given Aspect 2 Stars (read Initial Review below). However Customer Service reached out to me after reading the initial review and gave me a refund. Seems like they have some remediation processes in place. Hence increased the rating to a 3 Star. Initial Review: Service requested: Consultation for ideas to make a Patio garden (mostly using raised garden beds). Needed advise on types of plants, as well as what type of gardens could be installed Service provided: Engineering advice on what dimensions of garden beds are possible Reason for 2 rating: 1) Misleading expectations: I paid £60+vat (total £72) for the above 'requested services'. However Aspect sent an engineer who did not have any knowledge on the horticulture side of installing a garden. On the initial call I had specifically asked if they advise clients on what plants work and don't. They person booking this paid visit assured that is the case. On the day of the appointment when I was emailed an ''Engineer" will be visiting, I called to clarify if he can help with garden ideas, I was told "Engineer" is a system generated word and the person visiting will know about what plants would work..I paid £72 for a 20 minute visit to get dimensions I had already measured myself. The engineer took down the wrong dimensions twice and even after correction gave us a quote for in correct dimensions. It was very clear they only wanted the £72 fee to make a visit. Upside is the engineer was able to help me understand what types of garden beds would be most suitable. 2) Misleading prices. I was not told of the Vat while booking the visit. However the confirmation email did have it in small print at the bottom. It would be best to read the emails/ quotes very carefully. 3) Irrational quotation. The quote was provided for a garden that was approx thrice the size of what was needed. Upon asking for a revised quote for the correct size size of the garden, the price was reduced only by 10%. This seems a bit irrational considering the materials reduced by 66%. I can't speak to the service of actually getting work done. But the Engineers seem professional, and I think if you know what to get done exactly they could be a good company to enlist. My advise to the company would be to train the frontline telephone staff on the ethics of selling the right services.”

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Posted 4 years ago

“""”

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(Jack McDonald) - Posted 4 years ago

“Professional”

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(David Chapman) - Posted 4 years ago

“David arrived on time, was polite and had the skills required to complete the job”

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(David Chapman) - Posted 4 years ago

“David arrived on time, was polite and had the skills required to complete the job”

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(David Chapman) - Posted 4 years ago

“I couldn't be happier with Ed on this job, he worked extremely hard to trace a leak that was coming from a pipe embedded in the walls of my building, he was friendly, knowledgeable and extremely hard working and I would not hesitate to recommend him or use him again.”

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(Ed Murphy) - Posted 4 years ago

“""”

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(David Chapman) - Posted 4 years ago

“Great work”

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(David Chapman) - Posted 4 years ago

“Great work”

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(David Chapman) - Posted 4 years ago

“Yet again, amazing service. We felt completely at ease with Jack in our home. Quality electric work. Speedy and very kind! Thank you!”

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(Jack McDonald) - Posted 4 years ago

“Very good electrical knowledge. Thank you”

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(David Chapman) - Posted 4 years ago

Aspect Maintenance Services Ltd is rated 4.8 based on 1,779 reviews