Ashdown Group Reviews

Name: Ashdown Group
Address: 8 Waldegrave Road, , Teddington, 8 Waldegrave Road, , Teddington, Teddington
Rating: 4.88

4.9 Rating 840 Reviews

100 %

of reviewers recommend Ashdown Group

Company Reviews

Metrics

Info

4.9

Based on 840 reviews

Shipping & Delivery
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ashdown Group:

The Ashdown Group is a recruitment agency specialising in IT, Accountancy, Marketing and HR recruitment. We work with companies across the UK, matching the best jobseekers to contract and permanent vacancies at every level.

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Ashdown Group 5 star review on 4th October 2018

Dooshyant Maudho

Ashdown Group 5 star review on 22nd August 2018

Pete Sammes

Anonymous

Anonymous // 01/01/2019

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“Charlie is a great ambassador for they Ashdown Group. She was extremely supportive and quick to come back with clients feedback. So many agencies enthusiasm fades away after an interview leaving candidates wondering about the result. Charlie was extremely professional in coming back to me and even though I was not successful it was not for lack of support from Charlie.”

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“Outstanding Will Cusack has been professional and proficient during every stage of communication. I am truly impressed by his ability to understand client and candidate requirements. I would not hesitate to reach out to the agency in my next search. Thank you Will, what an asset to Ashdown Group.”

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“The process went well until the last stage. There was no feedback provided after the last stage.”

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“Had a solid experience with the recruitment process and the rest is in the hands of the employer. Appreciate the support!”

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“VERY HAPPY about how Amy handled my application and how she secured a new position for me. I do not think that it is possible to improve the service I received. I felt that her service was above and beyond I have ever seen before and I thank her for all the work she did for me in securing a job I really wanted. She may have changed my life for the better for years to come.”

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“Angie was absolutely amazing to work with, she was very polite and friendly but still professional. Always kept in regular communication and from start to finish made me feel supported and confident”

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“Amy was professional supportive and friendly. She guided me through the process, ensuring I was notified of all the information I needed. I highly recommend Amy and Ashdown Group. Thank you for helping me find the right role swiftly at such a great workplace!”

Helpful Report

“I initially had a very brief phone call with Amy about the role after which I received an e-mail. The process initially was to be two stages of interviews for the IT Techication III role. Upon completing the second stage of the interview Amy advised that I would receive feedback on Friday. When Friday came I was told that there was a third interview with the manager on the following Monday (contradicting the original e-mail) and that I would be given a decision the same afternoon. At the end of Monday's interview with the manager, he stated that the HR lady was away that day but that I would receive a call the following morning. I heard nothing back that day and just got a brief email from Amy saying that she "had an offer but was driving so will call back tomorrow", without stating what the offer was. I was extremely frustrated at this point and had soured on the job, The company seemed very incompetent and disrespectful and I decided to withdraw. Amy phoned me the following morning stating that she had just incorrectly conveyed the information the company had given her so I decided to take the offer. I then cancelled the other interviews I had upcoming and let the other agencies know I was no longer looking for work. The contract took a while to come through and when it did the job title had changed from "IT Technician III" to "IT Technician", from what I was told at the interview these stages confer what level of access you get. Neither of my previous IT roles had this type of set-up, instead essentially have access to everything the service desk needed from the start.; Therefore it would have been a huge step down in my career so I decided to pursue a role more suited to my skills and experience. I have been in the job market now for over a decade, and most roles I have had I have got through agencies, and I have never had an experience as dishonest and/or incompetent. The ending result is that a lot of time and energy was wasted by myself, the company and Ashdown's. Shockingly, after informing Amy I had accepted a different offer and was not proceeding with the role, she asked why suggesting it was "the money". I was too flabbergasted to even respond - after all the reservations about the job title and the general conduct of the company, and never mentioning "the money", she still could not understand why I was not comfortable proceeding with the role. The role I did end up taking was the same salary, but I chose it over this role as the roles and responsibilities in the roles were ones that would build on my existing skills and experiences, rather than ignoring them.”

Helpful Report

“Claudia was a joy to work with. I really felt she was looking out for my best interests throughout the process. I would absolutely recommend Ashdown group and Claudia in particular. Thank you!”

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“I really appreciate Amy's help in getting a new job. She is very helpful, supportive,dedicated,straightforward,very understanding in providing the help I needed. In one word she is "BRILLIANT". I would highly recommend her and Ashdown Group. Thanks again Amy and Ashdown Group.”

Helpful Report

“After a long 3 months of a job search that felt eternal, I was contacted by Will at Ashdown Group on a role nearly tailored to my CV (as opposed to the other way around). The recruitment interactions throughout the whole cycle via Will at AD have demonstrated professionalism, knowledge and caring for both the candidate and the client. It has been redeeming of previous recruiter experiences. While they have found me an ideal place to be in today, I trust I will reach out to Will again if I ever again find myself in a change of circumstances.”

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“Rosanna was an absolute delight to work with! She was kind and compassionate and all round a superb individual!!”

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“Professional and compassionate. I had my interest looked after at all stages.”

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“Jon was very good man and help me alot”

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“WIll was excellent and very professional. He provided lots of Information and very detailed. Hope to work with him again in the future.”

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“I was really impressed with Elllie's professionalism and positivity in securing my offer of employment recently. Ellie guided me through the whole recruitment process, and acted effectively in dealing with the client. I received a really good service.”

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“I found Amy pleasant to talk to, and very helpful...and ultimately she found me the right job”

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“From initial contact to getting the role and beyond, Chris Hiett has been very helpful and kept in contact both by email and phone throughout. In this modern, faceless world we now live in, maintaining contact (not just via email) is very important but also not ghosting which can be very demoralising in the current job market.”

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“Christian is very professional and competent. He kept following up with calls and emails to make sure that everything was fine.”

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“professionalism, promptness, and attention to detail were evident throughout the recruitment process, and I felt valued as a candidate.”

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Ashdown Group is rated 4.9 based on 840 reviews