Ashdown Group Reviews

Name: Ashdown Group
Address: 8 Waldegrave Road, , Teddington, 8 Waldegrave Road, , Teddington, Teddington
Rating: 4.88

4.9 Rating 834 Reviews

100 %

of reviewers recommend Ashdown Group

Company Reviews

Metrics

Info

4.9

Based on 834 reviews

Shipping & Delivery
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ashdown Group:

The Ashdown Group is a recruitment agency specialising in IT, Accountancy, Marketing and HR recruitment. We work with companies across the UK, matching the best jobseekers to contract and permanent vacancies at every level.

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Ashdown Group 5 star review on 4th October 2018

Dooshyant Maudho

Ashdown Group 5 star review on 22nd August 2018

Pete Sammes

Anonymous

Anonymous // 01/01/2019

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“Amy was professional supportive and friendly. She guided me through the process, ensuring I was notified of all the information I needed. I highly recommend Amy and Ashdown Group. Thank you for helping me find the right role swiftly at such a great workplace!”

Helpful Report

“I initially had a very brief phone call with Amy about the role after which I received an e-mail. The process initially was to be two stages of interviews for the IT Techication III role. Upon completing the second stage of the interview Amy advised that I would receive feedback on Friday. When Friday came I was told that there was a third interview with the manager on the following Monday (contradicting the original e-mail) and that I would be given a decision the same afternoon. At the end of Monday's interview with the manager, he stated that the HR lady was away that day but that I would receive a call the following morning. I heard nothing back that day and just got a brief email from Amy saying that she "had an offer but was driving so will call back tomorrow", without stating what the offer was. I was extremely frustrated at this point and had soured on the job, The company seemed very incompetent and disrespectful and I decided to withdraw. Amy phoned me the following morning stating that she had just incorrectly conveyed the information the company had given her so I decided to take the offer. I then cancelled the other interviews I had upcoming and let the other agencies know I was no longer looking for work. The contract took a while to come through and when it did the job title had changed from "IT Technician III" to "IT Technician", from what I was told at the interview these stages confer what level of access you get. Neither of my previous IT roles had this type of set-up, instead essentially have access to everything the service desk needed from the start.; Therefore it would have been a huge step down in my career so I decided to pursue a role more suited to my skills and experience. I have been in the job market now for over a decade, and most roles I have had I have got through agencies, and I have never had an experience as dishonest and/or incompetent. The ending result is that a lot of time and energy was wasted by myself, the company and Ashdown's. Shockingly, after informing Amy I had accepted a different offer and was not proceeding with the role, she asked why suggesting it was "the money". I was too flabbergasted to even respond - after all the reservations about the job title and the general conduct of the company, and never mentioning "the money", she still could not understand why I was not comfortable proceeding with the role. The role I did end up taking was the same salary, but I chose it over this role as the roles and responsibilities in the roles were ones that would build on my existing skills and experiences, rather than ignoring them.”

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“Claudia was a joy to work with. I really felt she was looking out for my best interests throughout the process. I would absolutely recommend Ashdown group and Claudia in particular. Thank you!”

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“I really appreciate Amy's help in getting a new job. She is very helpful, supportive,dedicated,straightforward,very understanding in providing the help I needed. In one word she is "BRILLIANT". I would highly recommend her and Ashdown Group. Thanks again Amy and Ashdown Group.”

Helpful Report

“After a long 3 months of a job search that felt eternal, I was contacted by Will at Ashdown Group on a role nearly tailored to my CV (as opposed to the other way around). The recruitment interactions throughout the whole cycle via Will at AD have demonstrated professionalism, knowledge and caring for both the candidate and the client. It has been redeeming of previous recruiter experiences. While they have found me an ideal place to be in today, I trust I will reach out to Will again if I ever again find myself in a change of circumstances.”

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“Rosanna was an absolute delight to work with! She was kind and compassionate and all round a superb individual!!”

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“Professional and compassionate. I had my interest looked after at all stages.”

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“Jon was very good man and help me alot”

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“WIll was excellent and very professional. He provided lots of Information and very detailed. Hope to work with him again in the future.”

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“I was really impressed with Elllie's professionalism and positivity in securing my offer of employment recently. Ellie guided me through the whole recruitment process, and acted effectively in dealing with the client. I received a really good service.”

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“I found Amy pleasant to talk to, and very helpful...and ultimately she found me the right job”

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“From initial contact to getting the role and beyond, Chris Hiett has been very helpful and kept in contact both by email and phone throughout. In this modern, faceless world we now live in, maintaining contact (not just via email) is very important but also not ghosting which can be very demoralising in the current job market.”

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“Christian is very professional and competent. He kept following up with calls and emails to make sure that everything was fine.”

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“professionalism, promptness, and attention to detail were evident throughout the recruitment process, and I felt valued as a candidate.”

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“Amy was very helpful & professional in our communication. Helped me when i couldnt send certain information for dbs check All in all a very good company Amy is a credit to you”

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“Lucy McPherson and Denis O’Sullivan were fantastic at assisting me with finding my new job. Excellent communication skills and gave me the push I needed to find what was right for me. Couldn’t recommend Ashdown anymore 10/10 service both over email and phone”

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“With the help of Claudia the process of interviewing was very smooth. Claudia was was supportive and checking up on me during the various interview stages and offered the support that helped me land the job successfully.”

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“I can only say that Angie was absolutely brilliant through the whole process, from the initial conversation through to the interview stages and then finally accepting the offer. Job hunting can be a nerve-wracking experience, so to have someone so supportive and encouraging made a massive difference :)”

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“Christian was awesome! Honestly the best experience/service I’ve ever had from a UK recruitment agency. Great communication with constant insightful updates and feedback.”

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“Will was very helpful with I the interview I had with his client it’s a shame I got pipped at the post”

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Ashdown Group is rated 4.9 based on 834 reviews