Artificial Grass Direct Reviews

Name: Artificial Grass Direct
Address: 16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ, Buxton
Rating: 4.68

4.7 Rating 401 Reviews

92 %

of reviewers recommend Artificial Grass Direct

4.7

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with great samples very good prices and prompt delivery”

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Posted 5 years ago

“Product is perfect but stop using Tufnell as a carrier. Unreliable as order was delivered 4 days late and extremely rude delivery man”

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Posted 5 years ago

“This is my first purchase of this artificial grass, I am very pleased with the outcome, and the delivery, the grass needs trimming and fixing down yet, and next doors fence will be covered with a nice arrangement, this area will hold a 3 metre swimming pool this summer..”

Artificial Grass Direct 5 star review on 17th May 2019

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Posted 5 years ago

“From start to finish the service from artificial grass direct was very professional. The free samples came and were a good size so you got a good view and feel of the product. Ordering was very easy and a follow up phone call to confirm the order and give a delivery date was very welcome.. The gentleman that delivered my purchase was so helpful. I have no rear gate to my property so the 4m roll had to come through the house. Also the car park is away from my property.But he was amazing I was astounded at how adept he was at manovering that huge roll on a small trolley.. I have to be honest I very nearly didn't order from you because the other companies I had samples from offered free delivery hense 4 stars and not 5...... Many thanks. Dianne Young”

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Posted 5 years ago

“An excellent product, easy to lay after studying 'how to' video's and using correct tools etc.”

Artificial Grass Direct 5 star review on 15th May 2019

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Posted 5 years ago

“very good quality, so easy to lay and match up. service and delivery excellent. would recommend this product and company.”

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Posted 5 years ago

“We ordered a roll of artificial grass to replace the grass in our back garden following the kids destroying our natural lawn by playing football on it all of the time! And I am happy to report that I have laid the grass and it looks great! From order to delivery we have had great communication from Artificial Grass Direct and I would not hesitate in using them again.”

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Posted 5 years ago

“Came very quickly, laid it down easily looks very good. very pleased”

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Posted 5 years ago

“Quick payment website simple. Dispatched 3 days later with next day delivery. Recomend”

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Posted 5 years ago

“Fitted New Woodland off the 4mt roll, over old patio, drilled drange holes, then fitted underlay, 4mt roll a bit on heavy side but managed it, very pleased with the finish, van driver very helpful, would recommend service and price.”

Artificial Grass Direct 5 star review on 7th May 2019

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Posted 5 years ago

“Grass arrived first drop 7.30 am.Lovely texture,looks real,everybody thinks its great and it is,we are over the moon with the finish and how it has made our small garden look great Garden centres are asking treble the price we paid for I might add inferior grass to this.what a good choice we made.”

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Posted 5 years ago

“Cut to exact size, arrived on day agreed. Excellent product and a good price.”

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Posted 5 years ago

“Very pleased with the grass. Looks great in the garden!”

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Posted 5 years ago

“Really pleased with service provided, following on from placing the order online (Woodland) I received a call to confirm a suitable delivery, however I ordered a section 5.6m x 3.0m and there was a mis-stitched (hole) in the roll which luckily managed to fall within the off cuts.”

Artificial Grass Direct 4 star review on 30th April 2019

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Posted 5 years ago

“Play safe grass looked very good. I did not have the nails/adhesive delivered with it as it said on the grass packet. and it needed some help telling me is It needed sand brush after”

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Posted 5 years ago

“Amazing feeling grass, samples came very quickly, ordered online without any problems, Very helpful customer services and grass came exactly when they said - the driver rang me the night before and arrived on time to deliver - lovely people to deal with. Thank you”

Artificial Grass Direct 5 star review on 22nd April 2019

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Posted 5 years ago

“Very good quality. Easy to lay. Looks great.”

Artificial Grass Direct 5 star review on 21st April 2019

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Posted 5 years ago

“Whilst I am quite happy with the product and the price, it was disappointing to have had to pay someone to wait on site on the pre-arranged delivery day, only for the grass not to arrive. When contacted by Tufnells, the transport company used by Artificial Grass Direct, they were very apologetic but it still cost me a days' wages for a labourer to hang around all day. The finished garden look good, however.”

Artificial Grass Direct 3 star review on 19th April 2019

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Posted 5 years ago

“Top class company, lovely people, delivered next day.”

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Posted 5 years ago

“Very impressed with the service provided and the final result exceeded expectations. Can't recommend highly enough.”

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Posted 5 years ago

Artificial Grass Direct is rated 4.7 based on 401 reviews