Artificial Grass Direct Reviews

Name: Artificial Grass Direct
Address: 16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ, Buxton
Rating: 4.68

4.7 Rating 401 Reviews

92 %

of reviewers recommend Artificial Grass Direct

4.7

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all worked well. ordered 8 got 7. no problem contacted company, they were very apologetic and offered to resend the missing one. i asked for a refund which arrived in my bank with in two/three days. brilliant.”

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Posted 4 years ago

“Looks super”

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Posted 4 years ago

“Good quality products at a very good price, prompt delivery with good after sales contact and helpful delivery driver, would definitely recommend”

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Posted 4 years ago

“Excellent service and products. Many thanks”

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Posted 4 years ago

“Excellent service especially the delivery driver who took the extremely heavy roll of grass to the end of my garden.”

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Posted 4 years ago

“Superb quality grass with exceptional five star service during lock-down. Such a refreshing difference after trying so many other online shops. Exceptional value too, was priced much lower in their sale for same quality grass as competitors (we have bucket load of sample to compare!). Many thanks!”

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Posted 4 years ago

“Excellent customer service in the face of Covid. Went the extra mile to assist. Product very good quality, exactly as advertised”

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Posted 4 years ago

“The products and helpful staff are excellent and would recommend using this company”

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Posted 4 years ago

“Great poduct which arrived quickly”

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Posted 4 years ago

“Clear website and on line ordering , fast delivery and great quality”

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Posted 4 years ago

“Fast delivery, I purchased the budget grass and it didnt disappoint. Perfect for what I need!!”

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Posted 4 years ago

“Couldn’t be happier with the service and quality of the grass. Super fast delivery, driver took the grass to exactly where we wanted it too. Highly recommended.”

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Posted 4 years ago

“Hi I have not layed the artificial grass yet but just wanted to say that the drive called Nigel that delivered the grass from your Harlow branch was a credit to your company. These people are what make the difference and are the fore front of your business, So would definitely recommend your company to friend and family. Great customer service, polite and very professional. Thankyou Nigel for your help once again today. Best Regards Jason Brown”

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Posted 4 years ago

“My choice of product was unavailable and I was offered the next quality up. I laid the grass myself and v pleased with outcome”

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Posted 4 years ago

“Great product, small issue not receiving glue and joining tape with my order and found it difficult to get in touch with anyone from the company, but it was in the middle of lockdown, and to be fair when I did get someone they sorted it out very quickly. I live in Northern Ireland and was pleasantly surprised at how quickly my grass arrived, very happy with the product.”

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Posted 4 years ago

“Very good and quick service”

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Posted 4 years ago

“Excellent service. Delivery was prompt and product is first glass.”

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Posted 4 years ago

“Good quality grass which exceeded our expectations thanks”

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Posted 4 years ago

“The service was brilliant and the product is beautiful. Very think and realistic looking. We had some issues with delivery through their partner tuffnells, but they sorted it out straight away and maintained communication throughout.”

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Posted 4 years ago

“Very good service on the phone. Quick delivery and driver went above and beyond helping me through the house with a 4m roll. Very happy”

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Posted 4 years ago

Artificial Grass Direct is rated 4.7 based on 401 reviews