Artificial Grass Direct Reviews

Name: Artificial Grass Direct
Address: 16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ, Buxton
Rating: 4.68

4.7 Rating 401 Reviews

92 %

of reviewers recommend Artificial Grass Direct

4.7

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Anonymous

Anonymous // 01/01/2019

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“Purchased to put over our decking. Initially felt this 38mm was a bit disappointing. The platform isn’t very dense. But we had the underlay & decided to go with it. It’s lovely & looking absolutely great. So for the price we’ve achieved the look we wanted. Suggest you oder the free samples & make your choice from there. Depends on your funds. Fast delivery.”

Helpful Report

Posted 1 year ago

Hi Phillip. Many thanks for your comments received. If you should have any queries moving forward, please don't hesitate to contact us. Kind regards, Rebecca

Posted 1 year ago

“Great quality artificial grass at affordable price, probably one of the cheapest on the market. Highly recommend them!”

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Posted 1 year ago

Hi Marija, Many thanks for your comments. If you should have any queries moving forward, please don't hesitate to contact us. Kind regards, Rebecca

Posted 1 year ago

“Excellent service from this company and the quality of the grass was as advertised. Delivery was well within the timescales, and a change of time and date was communicated well.”

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Posted 1 year ago

Hi Gareth, Many thanks for your comments. If you should have any queries moving forward, please don't hesitate to contact us. Kind regards, Rebecca

Posted 1 year ago

“Ordered New Monarch grass, received Elmer ... phoned they told me it was New Monarch. Required some more they gave me better deal... no wonder they sent me Elmer again which is much cheaper than the one i paid for the first time.... dont trust them....”

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Posted 1 year ago

“Great price and the product is of great quality too. Did not make to just send out 1 driver to deliver a 200KG plus roll and needed 2 additional people to help the driver lift it out of the delivery vehicle.”

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Posted 1 year ago

“Fantastic grass got elber excellent quality will recommend brilliant price as well keep keeping them low”

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Posted 1 year ago

“VERY GOOD QUALITY FAST DELIVERY. THANK YOU”

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Posted 1 year ago

“Very pleased with my Artificial Grass it looks fabulous quality. Very thick and heavy. Spoke to the company direct for some advice and he was friendly and very helpful. Went online and placed my order which was very easy so much so that my sister is going to order some as well.”

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Posted 1 year ago

“Customer Service kept us updated, The delivery driver was really pleasant and helpful, the grass is stunning. Quick delivery would highly recommend”

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Posted 1 year ago

“Composite edging lengths delivered without any problems.”

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Posted 1 year ago

“The service from the company was 1st class good price very helpful when asked questions and delivered when they said. The only thing that let it all down was the delivery driver. Now I know the policy is to drop it at the front of the house!! And it's down to the discretion of the driver to change. But when asked if he could please deliver to the back of the house (good access) and he says yes no problem!! I will find the back!! I shut the front door go and open the back gate, and find that he's just left it all at the front of the house and gone!! Didn't even attempt to deliver to the back. My advice if this happens to anyone DON'T sign the delivery note until its where it has been agreed that driver will leave it. This action spoilt what was a very positive purchase from the company,”

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Posted 1 year ago

“Good quality grass. Exactly as described. Delivery quick.”

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Posted 1 year ago

“Was very easy to order, and the delivery was very quick. We are still working on the garden so have not laid the grass yet. We will send a photo once laid .”

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Posted 1 year ago

“Quick and efficient service”

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Posted 1 year ago

“ordering was a breeze and the delivery driver was spot on the only downside was the communication as my order was delayed and I had no reply to my call or Email”

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Posted 1 year ago

“They were very helpful and gave us good advice and information which we could use to order items correctly. The prices were very good and delivery was prompt and on time.”

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Posted 1 year ago

“Great quality and fast delivery, second time I have used them.”

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Posted 1 year ago

“Perfect for what we needed..fast delivery would recommend”

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Posted 1 year ago

“Excellent grass , delivery takes 5 days so allow a week minimum”

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Posted 1 year ago

Artificial Grass Direct is rated 4.7 based on 401 reviews