Artificial Grass Direct Reviews

Name: Artificial Grass Direct
Address: 16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ, Buxton
Rating: 4.68

4.7 Rating 401 Reviews

92 %

of reviewers recommend Artificial Grass Direct

4.7

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent products & service”

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Posted 2 years ago

“Great service competitive price to other suppliers. What I bought was perfect for my small project. It was delivered and wrapped well Very helpful driver”

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Posted 2 years ago

“All good. Efficient delivery service. Good quality product at a decent price.”

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Posted 2 years ago

“Great service! I just wanted to get an off-cut and Jenny was really helpful and arranged delivery within a few days. Great Product too! The artificial grass looks and feels excellent. I am a very happy customer.”

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Posted 2 years ago

“Good quality, good customer service from Jenny when I had to sort out delivery!”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“I had a good discussion with jenny who was great to talk to, helpful and most of all honest. Samples sent out ultra quick and decision made. They arrived all perfectly. The only hiccup was in fact from our end and prompt payment. As a business it should be simple but it never is. I hope they sorted it all out. The grass is mazing and really made a huge impact with the people in building their well being area. This is just the start. much appreciated.”

Artificial Grass Direct 5 star review on 20th July 2022

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Posted 2 years ago

“Very pleased with the service from Artificial grass. I contacted them about some grass, they answered all questions and sent a sample which arrived the following morning. Ordered it the same day(Friday) got a phone call on the Monday telling me delivery would be Wednesday. First class service”

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Posted 2 years ago

“Prompt service delivered on time driver asked where to leave the delivery very polite. Would recommend as competitively priced.”

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Posted 2 years ago

“.Lovely people very helpful”

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Posted 2 years ago

I am incredibly sorry that we have missed these notes & caused you this inconvenience! We are always happy to cut to size & have unfortunately just missed your notes on this occasion. Thank you for bringing it to my attention. Kind regards, Amy Sales Manager

Posted 2 years ago

“Great looking grass good delivery easy to lay”

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Posted 2 years ago

“Great product and excellent customer service, delivery company went the extra mile to help, so all in all, fantastic company to deal with.”

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Posted 2 years ago

“brilliant very speedy delivery easy to lay & looks fabulous”

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Posted 2 years ago

“Really pleased with the very helpful service received and the grass was delivered very quickly. Thank you.”

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Posted 2 years ago

“Everything arrived as ordered, Driver very helpful, generally a good experience and I will use the company again. Could definite though from slightly better communication regarding delivery, when etc. order confirmation occurred in timely fashion, but updates about where in the dispatch, delivery process we were slow. 🙂”

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Posted 2 years ago

“They forgot to post my order and still haven't refunded me”

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Posted 2 years ago

“I bought a roll end and saved a good bit. Very pleased with my experience- ordering was simple and delivery was quick - just a few days”

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Posted 2 years ago

“Easy website to use to identify the type of artificial grass that you need. Prices are acceptable and delivery is prompt too.”

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Posted 2 years ago

“Ordering was easy and I was kept informed re processing and delivery. The artificial grass I ordered is superb quality, just what I was looking for.”

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Posted 2 years ago

“Excellent service, quality and value for money. Website is very clear and helpful with an efficient basket and checkout system. Pre-delivery telephone call to advise delivery day was very useful. Delivery within 5 days was superb and the delivery driver very helpful. Would definitely buy from Artificial Grass Direct again should the need arise.”

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Posted 2 years ago

Artificial Grass Direct is rated 4.7 based on 401 reviews