Artificial Grass Direct Reviews

Name: Artificial Grass Direct
Address: 16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ, Buxton
Rating: 4.68

4.7 Rating 401 Reviews

92 %

of reviewers recommend Artificial Grass Direct

4.7

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saved myself about £1200 laying it myself. It’s hard graft but easy enough with a sharp Stanley blade. Looks great down and I used the dog urine neutralising granuals both under and over the turf.”

Artificial Grass Direct 5 star review on 7th May 2023

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Posted 1 year ago

“Very poor communication second time using them won't be coming back”

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Posted 1 year ago

“Kept me updated of likely delivery dates. Delivered exactly what was order to the place where I requested and is now installed. Very happy :-)”

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Posted 1 year ago

“Great communication with seller , product great value for money and would defo recommend .”

Artificial Grass Direct 5 star review on 15th April 2023

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Posted 1 year ago

“Terrible delivery time when it came all the accessories weren't there when you run a business this not acceptable Delivery driver was great and very helpful”

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Posted 1 year ago

Hi Felicity. We are so sorry that the accesories were missing and your delivery was slow. I will look into this and ensure that this doesn't happen again. We hope you enjoy your new garden. Kind regards, Amy Head of Sales

Posted 1 year ago

“Lovely realistic grass. Went down a dream and looks wonderful. The dog and cat love rolling on it.”

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Posted 1 year ago

Oh lovely!!! Glad they're enjoying it too!

Posted 1 year ago

“I have used Artificial Grass direct many times in the past but my recent experience fell well below the standards I have come to expect. This was actually very disappointing because I'm now thinking about seeking other options. However they did give a little gesture of goodwill to try and compensate for any inconvenience.”

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Posted 1 year ago

“Delivery on time, grass is good quality. Just straight forward without any problems”

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Posted 1 year ago

Thanks for taking the time to review us Antony! Enjoy your new garden.

Posted 1 year ago

“Very happy with my order. I was informed via a call when it would be delivered, and the driver was so obliging and carried it round to the rear of my home.”

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Posted 1 year ago

“I haven't laid the grass yet but the service I received was very good. The price was also very attractive, so I bought my grass early to secure the price. Will recommend this company.”

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Posted 1 year ago

“Very good clean and efficient service, that’s really refreshing in todays society. Well done keep it up.”

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Posted 1 year ago

“The order process was made extremely simply by Casandra, who was also extremely knowledgable”

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Posted 1 year ago

“- Great customer service - Fast delivery - Quality product”

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Posted 1 year ago

“Vault for money Great communication Punctual deliveries”

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Posted 2 years ago

“Great service from the team at Artificial Grass Direct. Always helping me out with measurements and there when I need advice”

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Posted 2 years ago

“Great products and easy to deal with”

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Posted 2 years ago

“Excellent grass products & excellent customer service, we highly recommend.”

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Posted 2 years ago

“Great product and Service”

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Posted 2 years ago

“Fantastic team always very helpful, very professional. Would recommend anyone wanting artificial grass 🌱”

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Posted 2 years ago

“The grass is superb and I wouldn’t go elsewhere for it. That said they need to work on their communication my phone calls were not returned and the chat function on the website gave no reply either.”

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Posted 2 years ago

Artificial Grass Direct is rated 4.7 based on 401 reviews