Arthur Kay & Bro. Reviews

Name: Arthur Kay & Bro.
Rating: 4.80

4.8 Rating 657 Reviews

100 %

of reviewers recommend Arthur Kay & Bro.

Company Reviews

Info

Visit Website

Phone:

0161 834 0332

Email:

enquiries@arthurkayandbro.com

Location:

2, Market Street, Manchester
M1 1PT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD SERVICE, PROMPT DELIVERY AND EXCELLENT COMMUNICATION. i HAVE MADE A FEW PURCHASES AND WOULD DEFINATELY RECCOMEND THEM”

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Posted 10 years ago

“Very impressed. Like the website - easy to use; Ordering easy! Excellent delivery with DHL. Lovely surprise of chocolates - nice touch.”

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Posted 10 years ago

“Having searched other sites I found Burns to be the best value. After ordering, I then found the excellent service and dispatch. I will be looking at the Burns site in the future. Dave. K.”

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Posted 10 years ago

“A very stressful and alarming online service. After ordering and paying for a watch I was then told 2 days later it had been sold in store. I was then offered alternatives that were both more expensive and nothing like what I had purchased. It then took a further 2 weeks before I got my money returned after countless emails and phone calls. Needless to say, be very wary of their online service.”

Helpful Report

Posted 10 years ago

Good Afternoon Peter, We are sorry to hear that you are dissatisfied with our service on this occasion. Unfortunately due to the festive period, our e-commerce department was not operating on a normal working week basis and it is for this reason that your order took a little longer than average to be processed. We aim to please each and every customer with our level of service as can be seen by the general feedback that we receive. Kind Regards, Burns Jewellers

Posted 10 years ago

“Happy with quick delivery , and burns web site, defiantly shop there again .”

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Posted 10 years ago

“My items came very quickly and wouldn't hesitate to use this company again. It was much quicker than ordering from swarovski. Very pleased.”

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Posted 10 years ago

“Great customer service and delivery was excellent I will certainly order more items from Burns Jewellery in the near future”

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Posted 10 years ago

“I have ordered twice from this company and on both occasions I received an excellent service from them. The goods arrived on time in excellent condition and I would not hesitate to use this company again and would certainly advise other people to use than.”

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Posted 10 years ago

“This was the first time that I had used Burns and have been greatly impressed with how quickly they dealt with my order. Delivery next day cannot be bettered! Well done.”

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Posted 10 years ago

“Excellent customer service and communication. I ordered earings on Boxing Day and received them well packaged within days even at the busiest time of the year.”

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Posted 10 years ago

“Gorgeous earrings, super service. Much appreciated, many thanks”

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Posted 10 years ago

“Very easy site to use, very reasonable prices compared to most and rapid delivery ahead of estimated times. Ticks all the right boxes!”

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Posted 10 years ago

“The service was extremely good, can't fault it. Speedy delivery, would recommend and use again. Thank you :)”

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Posted 10 years ago

“I checked the on-line site to make my purchase but as it was so close to Christmas I wanted to make sure the item would be delivered on time; I live in the Isle of Man and we sometimes find that retailers do not always deliver to the island and so I telephoned the store direct. I spoke to a very helpful lady who went out off her way to make sure the item was in stock and that there would be no problem delivering to the island. My order was accepted (Wednesday) and I was informed that the item would be with me by Friday, I was amazed when indeed it was delivered on the Friday. This was an excellent service and a very helpful Company I would definitely have no hesitation in buying from them again.”

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Posted 10 years ago

“Excellemt service and very fast delivery. Stock levels are high so you always get what you want. I have used them several times and wouldn't hesitate to recommend to a friend.”

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Posted 10 years ago

“Fantastic service best quality watches . Would recommend BUrns anytime”

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Posted 10 years ago

“Very impressed with this company. The member of staff who dealt with my phone order was both friendly and very helpful and I would certainly recommend their excellent service to others.”

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Posted 10 years ago

“Very good and quick delivery.”

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Posted 10 years ago

“great product and service”

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Posted 10 years ago

“Excellant service and delivery”

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Posted 10 years ago

Arthur Kay & Bro. is rated 4.8 based on 657 reviews