“Generally a very good service. However, the numerous different products all seem the same strength despite their overblown descriptions. I will stay with my old golden friend in future, but take advantage of anything going as a freebee.”
“Arrived much quicker than I thought. Packaged well to cope with transit. Great product easy to buy on the website. Bit more expensive than buying them in a shop. But worth it and I will use them again.”
“Package arrived on time and very well packaged. I just think it a pity that you use Yodel as your courier of choice - previous delivery was left in basement & their photo had to no bearing of this, this delivery was left on my doorstep (on a city centre street.). I wouldn’t trust Yodel one little bit (& I speak from 20 years experience of managing the mailroom of a London university.)
I’m sorry this is not a criticism of Aromaroma, but your choice of courier.”
Hi Martin
Thanks for taking the time to leave a review & your repeat custom
Great to hear YodelDirect delivered in a timely fashion with your recent order; its unfortunate your previous delivery was handeled in the way you mention & we did fully support & fix the previous issue for you.
We offer a range of alternative delivery methods not using YodelDirect, howver the free delivery we offer on orders over £30 is indeed using YodelDirect, as is the entry level delivery option.
Assured of the best possible service & products at all times
Best wishes
The AromaromaUk team
Hi James
thanks for taking the time to leave a review
we sent the missing bottle on 9th September as per our email comms on 8th September
we will contact you directly to progress this
Best wishes
The AromaromaUk team
“Excellent service, advice and postage arrangements. We used to buy and use a well known brand, but took advice for a stronger product. To be honest, there seems to be little difference and we will re-order our traditional product. It was good to try this change but, for us , not worth the additional costs.”
