“Generally a very good service. However, the numerous different products all seem the same strength despite their overblown descriptions. I will stay with my old golden friend in future, but take advantage of anything going as a freebee.”
“As always Aromas UK have out did themselves fast delivery, great customer service and great products so if room aromas are qhat you need then Aromas UK is the place to go for the best products.”
Thanks for taking the time to leave a review & wow what a great review THANK YOU
As a small business we strive to provide the best service & products.
We pride ourselves on turning orders around very quickly & most go out the same day, dependent on what time they are placed
DELIVERY OPTIONS
We use a variety of carriers to deliver orders based on what the customer chooses at checkout, we offer a premium next day service for £7.99, free delivery is made by a courier service & clearly is not as quick as opting for a more expensinve first class or special delivery service.. If a customer opts for courier service its free for orders above £25 otherwise its £2.49. Any timelines quoted for delivery are APPROXIMATE & not guaranteed, with the exception of the Next Day special delivery service
Thanks again for sharing your great experience, we really do appreciate your custom
The AromaromaUk Team
Thanks for taking the time to leave a review & apolgies you have not received your order yet.
Its great that you also contact us directly about this (thank you) as it meant we could send out a replacemnt order today without delay
Just to reassure you we never delay sending orders out. You placed your order at 10-30pm on Thursday 7th December & we posted at around 10am on Friday 8th December.
Thanks for ordering from us & apologies again your order was lost in transit
Assured of the best possible service & products at all times
Have a great Christmas
The AromaromaUk team
“Products are good. Shipping is usually fast and efficient. Should be 5 STARS My only complaint is that I shouldn't have to pay 20% VAT because the goods are exported outside of the UK & EU. HM Revenue seems to agree but not Aromaromauk.”
