Arnold Laver Reviews

Name: Arnold Laver
Address: C/O Arnold Laver and Co Ltd, Bramall Lane, Sheffield, C/O Arnold Laver and Co Ltd, Bramall Lane, Sheffield, Sheffield
Rating: 4.02

4.0 Rating 584 Reviews

73 %

of reviewers recommend Arnold Laver

4.0

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Arnold Laver:

Timberworld is part of The National Timber Group. Our trading brands include; Arnold Laver, NYTimber, Rembrand Timber, Scotia Roofing & Building, and Thornbridge Sawmills.

We have been stocking quality timber and related products since 1920 when Arnold Laver originally set up business as a timber merchant.

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Phone:

0330 343 1111

Email:

customer.service@laver.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good timber delivery driver superb”

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Posted 6 years ago

“Prompt delivery, would have been 5 stars if I could have had a PM delivery as requested”

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Posted 7 years ago

“Excellent customer service and easy online purchase. Plus the timber that was deilivered is excellent quality. Definitely worth paying a little more to have much better quality!”

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Posted 7 years ago

“kota mouldings just looked like had come from a coal mine and the wrappings were all ripped so the mouldings are not all fit for the purpose they were bought for ,i emailed about that fact but have not received a reply”

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Posted 7 years ago

“Very quick and efficient transaction. Delivery was well organised and driver was very helpful. Thanks!”

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Posted 7 years ago

“Laver is rare - a timber merchant that shows its prices online, has a website with supermarket-style shopping basket, and delivers without fuss. I was out when my order arrived, but it was stacked neatly in my driveway when I returned - just as I had instructed. Brilliant!”

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Posted 7 years ago

“Impressed with the website and products but was given wrong information by your depot on lead times and availability which didn't result in an order being placed. I'm also still waiting for a refund !”

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Posted 7 years ago

Good afternoon Mr Corner, sorry you feel you had a poor service. We have left a message on your mobile (the one you used to place the order) about your refund. Please contact us on 0843 3821920. Kind Regards Laver Online

Posted 7 years ago

“They delivered what I ordered on the day they said they would. What more can you ask for?”

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Posted 7 years ago

“Prompt delivery. Goods as described on their website. Good price. Saved quite a bit of money.”

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Posted 7 years ago

“The sales person at the Hull branch, Kerry, was extremely helpful. She organised my delivery to suite me, add a couple of extra pieces at short notice and all was delivered exactly on time. great”

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Posted 7 years ago

“Staff were helpful and acommodating.”

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Posted 7 years ago

“You we're supposed to phone me so I could arrange collection of my timber, but you didn't. Also there was no option for me to pay a little extra so that you could deliver to me.”

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Posted 7 years ago

“Timber first rate. Service first rare. Price first rate. Thank you”

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Posted 7 years ago

“I use Lavers on a regular basis now for 99% of my timber requirements and used their online ordering service recently and placed an order on the Saturday and the order was being printed as I walked in the door on Monday morning and was easy to collect.”

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Posted 7 years ago

“Thank you for inviting me to write a review on my recent purchase. I would love to be able to tell you how pleased I was with the service but a week on from ordering the items I am still waiting for their delivery. Perhaps I could suggest that before soliciting praise from your customers for selling them a few bits of timber you at least wait until you have fulfilled the order.”

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Posted 8 years ago

“Quality products”

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Posted 8 years ago

“Prompt response to online order and quickly organised delivery. Swift and timely delivery.”

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Posted 8 years ago

“Excellent service. Ordered on line, collected in store. Ready and waiting in 2 days. Recommended.”

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Posted 8 years ago

“Very helpful in depot”

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Posted 8 years ago

“Prompt and friendly delivery service”

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Posted 8 years ago

Arnold Laver is rated 4.0 based on 584 reviews