Arnold Laver Reviews

Name: Arnold Laver
Address: C/O Arnold Laver and Co Ltd, Bramall Lane, Sheffield, C/O Arnold Laver and Co Ltd, Bramall Lane, Sheffield, Sheffield
Rating: 4.02

4.0 Rating 584 Reviews

73 %

of reviewers recommend Arnold Laver

4.0

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Arnold Laver:

Timberworld is part of The National Timber Group. Our trading brands include; Arnold Laver, NYTimber, Rembrand Timber, Scotia Roofing & Building, and Thornbridge Sawmills.

We have been stocking quality timber and related products since 1920 when Arnold Laver originally set up business as a timber merchant.

Visit Website

Phone:

0330 343 1111

Email:

customer.service@laver.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of wood was excellent . The system of paying online, going in and waiting to get a slip, then waiting 20mins for someone to get wood, then going back inside to wait another 10mins to get more paper is ridiculous. Waste of paper and my time/your time. For online orders I think they could streamline this to going straight to collection point with printed or even on phone receipt of payment.”

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Posted 8 years ago

“I've dealt with Arnold Laver for a number of years now..Excellent product range, service, very helpful, knowledged and courteous staff. There's really nothing more to say!”

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Posted 8 years ago

“I enjoyed my experience. Easy to follow website, good communication on my order acceptance and delivery, very helpful lady in the office who responded to an issue I had on under ordering, and a very helpful and friendly, customer focussed delivery driver. Brilliant service.....well done!! Dom.”

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Posted 8 years ago

“Just perfect service from start to finish, I scoured the Internet for the best price and lavers were the best, delivery came promptly and just as I expected good quality 3x2”

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Posted 8 years ago

“Good quality, service and prices.”

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Posted 8 years ago

“Very good products at a competitive price.”

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Posted 8 years ago

“Great customer service and quick delivery. Thank you!”

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Posted 8 years ago

“ordered just 4 pieces of timber on line on Aug 23 for a simple job and organised a joiner based on delivery promised. paid immediately the £93 which included £20 delivery charge now told that delivery will be Sept 6 ( i am not available on sept 5) 2 week delivery these days I think is a bit long. perhaps you should indicate on your website that people buying just small quantities are a low priority for yourselves”

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Posted 8 years ago

“Comprehensive stock of timber at a reasonable price.”

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Posted 8 years ago

“Delivered bang on time, early delivery, very pleased”

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Posted 8 years ago

“Ordered redwood got pine”

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Posted 8 years ago

“Order status well communicated both digitally and by telephone. Fuss free delivery within allocated time frame. Good quality materials.”

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Posted 8 years ago

“ordered on Tues delivered first thing next day couldn't be happier with service”

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Posted 8 years ago

“Prices quoted much better than any other supplier. Laver kept me informed about supplier delay with wood I ordered and delivered it on the earliest day possible based on supplier projected availability”

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Posted 8 years ago

“Delivery was scheduled and never happened. Had to collect my order seven working days after ordering. Not impressed.”

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Posted 8 years ago

“excellent service fast efficient and helpful unusually this firm is a pleasure to do business with,”

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Posted 8 years ago

“I placed an order on-line & fully paid for Upstands to match the worktop I recently had purchased, cut & fitted a few weeks previously, only to find out the following day that the product had been discontinued. £10.69 was taken from my account 21/07/16 and I'm still waiting for the money to be returned”

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Posted 8 years ago

“50% of the timber delivered was badly warped out of shape, this delayed build time increasing cost, not happy.”

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Posted 8 years ago

“Speedy process with everything I required delivered with professional and courteous service.”

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Posted 8 years ago

“Excellent price and service. Delivered with care and accuracy by a very helpful driver.”

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Posted 8 years ago

Arnold Laver is rated 4.0 based on 584 reviews