Arnold Laver Reviews

Name: Arnold Laver
Address: C/O Arnold Laver and Co Ltd, Bramall Lane, Sheffield, C/O Arnold Laver and Co Ltd, Bramall Lane, Sheffield, Sheffield
Rating: 4.02

4.0 Rating 584 Reviews

73 %

of reviewers recommend Arnold Laver

4.0

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Arnold Laver:

Timberworld is part of The National Timber Group. Our trading brands include; Arnold Laver, NYTimber, Rembrand Timber, Scotia Roofing & Building, and Thornbridge Sawmills.

We have been stocking quality timber and related products since 1920 when Arnold Laver originally set up business as a timber merchant.

Visit Website

Phone:

0330 343 1111

Email:

customer.service@laver.co.uk

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Arnold Laver 4 star review on 3rd February 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent service ready when said it would be”

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Posted 2 years ago

Hi Gerald, Thank you for taking the time to leave us a review. We're glad we could help on this occasion. Timberworld Team

Posted 2 years ago

“All the team at Anniesland yard, were most helpful. Bet especially the guy, who helped load the timber.”

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Posted 2 years ago

Hi Philip, Thank you for taking the time to leave us a review. We're glad we could help on this occasion. Timberworld Team

Posted 2 years ago

“Happy with the delivery service, but was a bit of confusion with the wood ordered. Communication was good and the delivery driver was very helpful”

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Posted 2 years ago

Hello Darren, Thank you for taking the time to leave us a review. We're glad we could help on this occasion. Timberworld Team

Posted 2 years ago

“Excellent service with very good advice for a novice”

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Posted 2 years ago

Hi Dean, Thank you for taking the time to leave us a review. We're glad we could help on this occasion. Timberworld Team

Posted 2 years ago

“Great customer service, the best price and even had call backs to ensure delivery and products met my standards. Great company to deal with”

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Posted 2 years ago

Hello Ross, Thank you for taking the time to leave us a review. We're glad we could help on this occasion. Timberworld Team

Posted 2 years ago

“No issues at all, easy to order on website and received a call confirming delivery the next day. Pleasant and professional throughout”

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Posted 2 years ago

Hi Mark, Thank you for taking the time to leave us a review. We're glad we could help on this occasion. Timberworld Team

Posted 2 years ago

“Had ordered the 118 x 32mm timber decking, plus framing and dowelling. It was a sizeable order and was delivered within a 3 days. Was phoned and given an approx time of arrival and was delivered on schedule. The driver was very efficient and placed on my driveway. The order was spot on and the quality of the decking etc was excellent. Would recommend.”

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Posted 2 years ago

Hi James, Thank you for taking the time to leave us a review. We hope to see you again soon. Have a great day, The Timberworld Team

Posted 2 years ago

“Excellent service from Ordering and Delivery. Called to let you know when delivery would be and delivery driver was really really friendly 👍”

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Posted 2 years ago

Hi Jonathan, Thank you for taking the time to write us this amazing review. Have a great day. The Timberworld Team

Posted 2 years ago

“Excellent timber at a very competitive price. Delivery was good too.”

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Posted 2 years ago

Hi James, Thank you for taking the time to write us this amazing review. Have a great day. The Timberworld Team

Posted 2 years ago

“Timber itself great quality, however customer service lacking.. Arrived to collect my online order, waited a while to be served due to no staff, given paperwork and told to "go find one of the lads in the yard they will sort you out", went out everyone avoided me, eventually found help and shown to my timber which was longer than i ordered and would not fit in van, had to ask one of the lads to cut it for me, on the plus side i got to keep the off cuts for the hassle. I would use again but would also expect a bit of messing about.”

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Posted 2 years ago

“Fantastic customer service and delivery. Only issue was some the timbers where very bowed and twisted bust thats to be expected 9/10”

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Posted 2 years ago

Hi Adam, Thank you for your review, we appreciate you taking the time to give us your feedback. We hope to see you again soon. Regards, The Timberworld Team

Posted 2 years ago

“The yard guys seemed to have no idea I was coming and although I got a call to say my order was ready to collect it wasnt and I had to wander about waving to attract attention. They gave me a split and taped up bag of post crete...which was fine for my purposes but in no way was my order ready.”

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Posted 2 years ago

“Very happy with service, speed of delivery and quality of the 2 orders I have placed. Courteous acknowledgement to the online orders. I have already recommended Timberworld and will comtinue to do so.”

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Posted 2 years ago

Hi Alison, Thank you for taking the time to write us this amazing review. Have a great day. The Timberworld Team

Posted 2 years ago

“Ok”

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Posted 2 years ago

Hi Monika, We appreciate you taking the time to leave us feedback. Gavin

Posted 2 years ago

“website very easy to navigate. Once order placed I was kept well informed about the progress of the order and when it would be delivered. Materials delivered on the day they told me. The delivery driver very helpful..”

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Posted 2 years ago

Hi George, Thank you for the feedback, hope to see you again soon. Gavin

Posted 2 years ago

“Great service. Good communication and fast delivery.”

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Posted 2 years ago

Hi Leszek, Thank you for taking the time to leave us a review. We're glad we could help on this occasion. Timberworld Team

Posted 2 years ago

“Easy to use website, good communication from the staff & delivery as stated.”

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Posted 2 years ago

Hello Joseph, We appreciate you taking the time to leave us feedback. Gavin

Posted 2 years ago

“Excellent service really good supply”

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Posted 2 years ago

Hi Ken, Glad we could help on this occasion. Thanks, Timberworld Team

Posted 2 years ago

“Counter service and yard service was very good ,, in and out .”

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Posted 2 years ago

Hi John, Thank you for leaving us a review. Gavin

Posted 2 years ago

“Booked a collection spot and goods waiting. Good communication on order by sales staff”

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Posted 2 years ago

Hi Michael, Thank you for taking the time to leave us a review, we appreciate the feedback. Regards, Gavin

Posted 2 years ago

Arnold Laver is rated 4.0 based on 584 reviews