Ark Wildlife Reviews

Name: Ark Wildlife
Address: Dog Kennel Farm, Charlton Road, Hitchin, Hertfordshire
Rating: 4.90

4.9 Rating 658 Reviews

98 %

of reviewers recommend Ark Wildlife

4.9

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ark Wildlife:

Carefully selected high quality bird food and wildlife feeds, habitats and accessories. We offer the convenience of an online business with caring, helpful advice from wildlife experts.

We’re here to help you turn your British garden into a place where nature can thrive. From a small pot to a large plot, it’s our job to give you the right tools to make the most of your garden and its inhabitants.

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Phone:

0800 085 4865

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy, the Dome works perfectly as you can see in the video.”

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Posted 1 month ago

“I normally phone my order through”

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Posted 1 month ago

“I've been using Ark for years and the service and product has always been first class.”

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Posted 1 month ago

“Absolutely perfect.”

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Posted 1 month ago

“Browsed website and there it was.”

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Posted 1 month ago

“Easy, very user-friendly.”

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Posted 1 month ago

“Very easy.”

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Posted 1 month ago

“Poor. Within ten minutes of submitting a largish order, I wanted to add these peanut kernels. On its own this attracted a delivery charge - THe company refused to associate this order with the larger one with the result that I had to ay for delivery on this item. OK, it was my mistake to try and ADD A SMALL ITEM to the largre order .... the order numbres were immediately sequential. Apparently, the "system" could not be interferred with! In the past, additons made more or less at the same time were grouped together. To add insult to injury, all the items came in the same van - but I was out of pocket.”

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Posted 1 month ago

Dear Nigel, Thank you for sharing your feedback regarding your recent experience with Ark Wildlife. I am aware you were in communications with a member of our customer service team regarding your orders, where we explained our limitations to amending orders, however you informed us that you understood as this was an error on your part and you accepted the small cost of the additional delivery fee. Our system is designed to process orders efficiently, which does limit our ability to make adjustments once the initial order is placed. We appreciate that this system may not always align with our customers' needs and recognise how this can be disappointing. We are currently exploring new systems which will allow customers to amend their orders within a set time-period, and this will be available in the near future. Kind regards, The Ark Wildlife Team.

Posted 1 month ago

“Used you for several years after googled wildlife foods no problem at all with order process, quick and easy and delivery prompt.”

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Posted 1 month ago

Thank you so much for your fantastic 5-star review, Valerie! We're thrilled to hear that you've had a smooth and hassle-free experience with our order process over the years. Your satisfaction is our top priority, and we appreciate your kind words about the quick delivery as well. Thank you for being a valued member of the Ark Wildlife community—we look forward to serving you for many more years to come! Kind regards, The Ark Wildlife Team.

Posted 1 month ago

“Easy to use, the reviews helped choose which feeder I needed.”

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Posted 1 month ago

Thank you so much for your amazing 5-star review, Dianne! We're thrilled to hear that our reviews helped you choose the perfect feeder. It's our goal to make the shopping experience as smooth as possible, and your feedback truly motivates us to keep refining our offerings. We appreciate your support and are so happy to have you as part of the Ark Wildlife community! Kind regards, The Ark Wildlife Team.

Posted 1 month ago

“Always easy to use”

Ark Wildlife 5 star review on 9th November 2024

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Posted 1 month ago

“Very easy - I order by phone and speak to friendly helpful people”

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Posted 1 month ago

“Easy website to navigate, good communication regarding status of order and speedy delivery.”

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Posted 1 month ago

Thank you so much for your wonderful 5-star review, Hilary! We're delighted to hear that you found our website easy to navigate and appreciated our communication regarding your order status. Speedy delivery is something we strive for, and it's fantastic to know we hit the mark with you. Your support is incredibly valued, and we’re grateful to have you as part of the Ark Wildlife community! Kind regards, The Ark Wildlife Team.

Posted 1 month ago

“Very easy.”

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Posted 1 month ago

“The new website and payment page are much easier to use than they used to be.”

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Posted 1 month ago

Thank you so much for your fantastic 5-star review, Jackie! We’re so glad to hear that you find our new website and payment page much easier to use. We put a lot of effort into improving the experience for our customers, and it’s wonderful to know it's making a difference. Thank you for being a wonderful part of the Ark Wildlife community! Kind regards, The Ark Wildlife Team.

Posted 1 month ago

“The box arrived very quickly and well-packaged”

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Posted 1 month ago

“wonderful as always”

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Posted 1 month ago

“Simple and effective”

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Posted 1 month ago

“Easy good quality dust free bedding.”

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Posted 1 month ago

“Extremely efficient and excellent value”

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Posted 1 month ago

Ark Wildlife is rated 4.9 based on 658 reviews