Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.26

4.3 Rating 1,479 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers arrived looking a bit old and dry with some missing petals. I bought the flowers using a 25% off code that I got sent for joining Mothercare's baby club which runs until the end of 2014. I booked a month before Mother's Day and got a free delivery slot two days before, so not bad for the money but don't think I will be Arena Flowers using again. Website easy to use though.”

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Posted 10 years ago

“I'm told the flowers where beautiful so thankyou again arena flowers being so far away it's gratifying that you get what you pay for many thanks again”

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Posted 10 years ago

“I ordered mother's day flowers for my mum and she said they were absolutely beautiful. I've ordered from Arena lots of times now and wouldn't go anywhere else, partly because of their ethics but also because every time I use them the recipient is so thrilled.”

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Posted 10 years ago

“Flowers were great and appreciated. My only negative is not delivered until 8pm and when i emailed customer care to find out whether they were being delivered I never received a reply. But otherwise all good.”

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Posted 10 years ago

“I did not see the flowers as I sent them to my Mum in England and I live in Australia, but she was delighted with them. Thank You. I have since spoken with my sister and the flowers were very poor, Mum is almost blind and was so pleased to receive the flowers she did not want to upset me by saying they were not good, even with her poor eyesight she could see they were old and bedraggled. I used your website extensively a while ago and the standard dropped so much that I tried someone else,I decided to go back to you as I expected spring flowers to be good. I will think long and hard before using you again.”

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Posted 10 years ago

“Good product, delivery always on time.”

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Posted 10 years ago

“A superb bouquet delivered in beautiful condition. Supoerb value for money - highly recommended.”

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Posted 10 years ago

“Delivered on time. Fresh roses. Couldn't ask for more.”

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Posted 10 years ago

“I ordered some flowers for my Mother to arrive on Monday 31st March. On speaking to my Mother last night, I discovered that the flowers had been delivered to the wrong address. My Mother’s address is 3 Somerville Road, the flowers were delivered to 3 Broken Furlong which is the neighbouring street. I specifically said when I placed the order that if nobody was at home, to leave the flowers at 5 Somerville Road. The flowers were just left on the doorstep of 3 Broken Furlong until the householder arrived back from work in the evening from work. Fortunately the householder was honest and delivered the flowers to my Mother. My Mother called you, took her numerous attempts to speak to somebody and then was told that the sender of the flowers should lodge the complaint, not the recipient. Well, I am the sender and I am lodging the complaint. I live in Australia and frequently order flowers to be delivered to friends and family in the UK. I’ve used Interflora in the past but the quality of the flowers is poor so I thought I would try another company. By the way, the flowers were beautiful but probably unlikely I will deal with you again.”

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Posted 10 years ago

Hi Heather, We are really disappointed to hear that the courier did not deliver as requested. We have highlighted this with the company to hopefully stop this from happening again. We have sent you an email so we can look into getting this resolved. We look forward to hearing from you. Arena Flowers Customer Care

Posted 10 years ago

“Mum was absolutely delighted with her Mother's Day flowers. We ordered through Arena as she had told us how happy she was with the flowers sent through Area for Christmas. We are delighted to have finally found a company in the UK who we can rely on to deliver beautiful fresh posies on time and at a reasonable cost. We used to organise from a florist in Australia, but this on-line service, with the advantage of Paypal is much preferred. Thank you from a very happy customer.”

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Posted 10 years ago

“I have ordered several times for girlfriend and mum. Arena have always provided the highest level of service. Every time, the flowers are at least as good as the photos and last for a long time! Not as expensive as some "leading" florists (Int...you know) and much more reliable. The happiness of my recipients = the happiness of me - and I can definitely say I am perfectly happy - thanks Arena!!! :)”

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Posted 10 years ago

“I've used arena flowers for years for every occasion to do with grannies, mums, mother in laws etc and they have always been delighted with the result. It's quick and easy and customer service is good. Also like the regular newsletter discounts.”

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Posted 10 years ago

“I wanted some flowers for an occasion. The flowers had to be nice, but more importantly they absolutely had to be from a company which referenced some form of sporting facility, such as stadium, court, pitch etc. Luckily, ArenaFlowers had made themselves prominent on Twitter, which is where I spend my life, so given their sporting pretensions and the offer of a discount, I'd have to have been some sort of semi-literate buffoon to go elsewhere. Lovely job.”

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Posted 10 years ago

“Birthday flowers ordered from the US to my daughter in London... Impressed by the prompt response of Arena staff for details ... and, most importantly, my daughter was very pleased by the”

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Posted 10 years ago

“Very good came on time”

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Posted 10 years ago

“I have always found ARENA FLOWERS to be very simple and easy to use as a purchaser of gift flowers to send from New Zealand to the UK. And - more importantly perhaps, the recipients of these gifts have always been absolutely delighted with what they have received. Well presented in every respect p both packaging and contents.”

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Posted 10 years ago

“The flowers that my niece received for Mother's Day from me were just beautiful. Thank you. Julieta Bento”

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Posted 10 years ago

“Ordered Valentine's day package consisting of roses, balloon and chocolates. Flowers and balloon arrived promptly and were very nice, but chocolates were missing. Sent email regarding this omission, but received no reply, or chocolates.”

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Posted 10 years ago

“Much more small than the picture shows”

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Posted 10 years ago

“beautifull flowers so fresh they were delivered by midday on mothers day would recommend them to everybody.”

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Posted 10 years ago

Arena Flowers is rated 4.3 based on 1,479 reviews