Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.26

4.3 Rating 1,479 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first flower order with this company. Quick excellent service pleasant telephone manner and confirmation within 5 mins. customer services quick and efficient well done”

Helpful Report

Posted 9 years ago

“good choice, priced well and great service”

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Posted 9 years ago

“I have sent bouquets twice now from NZ to the UK. The service was great - flowers were delivered as requested and I appreciated the tracking message provided letting me know the timing. I love to be able to see pics on the web page of how the bouquets will look, and brilliant that delivery is free of charge! Thanks. Sandra”

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Posted 9 years ago

“another great delivery from arena made the birthday girl feel very special, loving that the site now works on my mobile now. thanks again.”

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Posted 9 years ago

“Sent flowers from USA -quick efficient service -and most importantly beautiful flowers delivered for Mothers Day exactly as promised.Will definitely use again!”

Helpful Report

Posted 9 years ago

“Do not use!! Two days later my flowers to my Mother is still not delivered and nobody can tell me where it is or when it will be delivered. I had to phone them from the UK four times and every time was place on hold for at least 20 minutes and still no help!! This cost me, with the phone calls, at least $200 abd I have nothing to show for it. Worst service I have ever had from a company.”

Helpful Report

Posted 9 years ago

“I ordered a spring bouquet for my mother for Mother's day. The bouquet was supposed to be an equal mix of red tulips and blue irises, and I purchased the extra vase to be delivered with the flowers. When the flowers were delivered, there were 26 red tulips and 3 Irises, which was not what the bouquet was supposed to be. What happened to the rest of the irises. Also, the vase purchased for the flowers had a narrow neck, so all of the flowers delivered with the vase didn't fit into the vase because of the narrow neck. Surely if you are going to provide a vase (that I paid extra for), the flowers ordered should be able to fit into the vase? The tulips are pretty and the arrangement was delivered on time, but I'm not happy as the arrangement is not what was ordered.”

Helpful Report

Posted 9 years ago

“Once again, you've delivered on time a beautiful bouquet of very fresh flowers. My daughter was delighted with them. Will certainly be ordering again from you. Many thanks Gill Lynch”

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Posted 9 years ago

“Arena flowers were really excellent when I MADE A MISTAKE and gave them the wrong address for delivery. They sent out a FREASH bouquet to the correct address and my sister-in-law was delighted with her 65th birthday flowers. Staff very helpful and efficient and a percentage goes to Cancer Reaserch. I have used this company twice now and will do so again. Well done and thank you.”

Helpful Report

Posted 9 years ago

“Flowers left on the front step in the rain and box completly destroyed when I got home and flowers not much better.”

Helpful Report

Posted 9 years ago

Dear Elaine, Thank you for your feedback. We have checked our system and realised that as soon as you forwarded us the picture of the soaked box we replied: 'Dear Elaine, Thank you for your email and the picture you have sent us. We are truly sorry to hear that the box has been left outside and got soaked. As we are sending our flowers with an external courier service their drivers try not to miss the occasion so in case the recipient is is not in they will rather leave the box with the flowers somewhere safe so the recipient still gets them on the date requested before they get taken back to the depot and only redelivered the next day. We really hope your recipients are enjoying their flowers and in case they have suffered from the rain please send us a picture of them, too so we can get back to you with an appropriate solution. Again we sincerely do apologise for all the inconvenience caused.' Unfortunately we have not heard back from you but if you would like to email us so we can resolve this issue that would be great. Again we sincerely do apologise for all the hassle caused. Kind regards, Arena Flowers Customer Care

Posted 9 years ago

“Thank you for the wonderful wreath and spray flowers that you done for my relative's funeral in Bridlington. They were delivered on time and were lovely and fresh. I would recommend Arena Flowers to all my friends. Thanks again Tina Ellis”

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Posted 9 years ago

“Many thanks indeed for the outstanding bouquet of roses you recently sent to my aunt to celebrate her 100th birthday. Both the quality and presentation were exceptional! Allan”

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Posted 9 years ago

“Thank you, my sister-in-law, Catherine , was delighted with her flowers. Eirlys.”

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Posted 9 years ago

“Just a quick note to thank you very much for organising the flowers for the funeral of Mrs P. in York. The White roses for York were great. The Flame lilies were exactly what I wanted to commemorate her time in what is now Zimbabwe (it is the national flower). I do appreciate the extra effort involved in getting the Flame lilies over from Holland – they were much admired. All best wishes Hugh P”

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Posted 9 years ago

“I paid for a Saturday delivery plus the extra for pre 1pm delivery but no flowers arrived”

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Posted 9 years ago

“Great Company!”

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Posted 9 years ago

“My girlfriend was very happy with the flowers. Great value and good service.”

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Posted 9 years ago

“ArenaFlowers have been very prompt, helpful and caring concerning my order. The recipient of my arrangement was extremely pleased with the lovely flowers and I wouldn't hesitate to use the company again! Many thanks ArenaFlowers!”

Helpful Report

Posted 9 years ago

“Superb service from selecting the bouquet right through to delivery. My friend was over the moon with the surprise bouquet of colourful tulips. Will always think of Arena Flowers before anyone else, no hidden extras, just great flowers and service at a great price.”

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Posted 9 years ago

“Easy to order good variety of choices for any occasion, Amazing Flowers, Amazing service. Flowers very well packed and presented and delivered as requested. All in all highly recommended service. Thank you”

Helpful Report

Posted 9 years ago

Arena Flowers is rated 4.3 based on 1,479 reviews